Rpa Production Support Onsite Lead Resume
Tampa, FL
SUMMARY
- 8+ years of overall experience in IT involving in all phases of Software Development Life Cycle in different projects.
- 4+ years of experience in Robotics Process Automation (RPA) using the top RPA tools - Automation Anywhere, UiPath, Blue Prism.
- Certified Advanced RPA Professional in Automation Anywhere and UiPath tools.
- Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with process owners, stake holders, and designing, Coding, Testing, Debugging, Documentation and Implementation of Business Process Solutions.
- Good experience of working as SME in collaborating, and influencing stakeholders to promote simplification, standardization, and innovation and to ensure risk estimated and minimization.
- Good understanding of Process Automation Life Cycle (PALC) and developing technical documentation in various stages of the Process.
- Experienced with Agile and Scrum method of testing.
- Good experience with Project Management activities.
- Designing and implementation of RPA tasks usingAutomation Anywhere& UiPathframework (Connectors, VBO, Process Studio, Control Room, and System Manager) to update the Provider directory from excel, website data through screen scraping and using OCR (Optical Character Recognition) from printed material.
- Designing and implementation of RPA tasks in Automation Anywhere with control room, OCR. Responsible in web interfaces, excel and database interfacing.
- Implemented best practices in deploying the designs.
- Used Screen Scraping methods such as Full text, Native and OCR engines like (MS OCR engines/Google OCR) extracting bigger blocks of text, text position on screen, color for and other granular information of text.
- Skilled in inspecting the bot performance, debugging.
- RPA tool configuration ( Automation Anywhere, Ui Path) in developing and evaluation environments.
- Strong understanding of QA Processes, Standards and Testing Methodologies (Waterfall and Agile).
- Experienced in using Ui Path Studio, Orchestrator, Screen, Data & Web scraping techniques.
- Worked closely with solution architect to prepare Process Definition Document (PDD) and Solution Design Document (SDD) and educated SME's to work with Meta bots and IQ bots in production
- Knowledge in automating the SAP process with Ui Path. Automating process of start/close a case, content migrating, comparing data fields on screen, keying or screen scraping data on screen.
- Knowledge in designing the automation models for Natural Language Processing(NLP) with Cognitive Automation tools, andWork Fusion AI, Classification and Pattern Recognition, Deep Learning Cognitive Computing etc.,
- Creative in automating Web and Windows applications using various Spying modes (HTML, Win 32, AA modes).
- Strong working knowledge of Business Process Model and Notation (BPMN) and Decision Modeling Notation (DMN).
- Mastered in setup, installations and configuring with servers to the systems.
- Experienced in SDLC life cycle for Design, Development, and Staging phases of the projects with support of Data-Flow, Process Models, E-R Diagrams.
- Strong experience in all phases of Software Development Life Cycle with Analysis, Design, Development, implementation, Integration, Testing, Debugging, Production and Maintenance.
- Experienced in developing Web applications using C#, VB.NET, ASP.NET, HTML, CSS, JavaScript, JQuery, JSON and XML.
- Good knowledge in analyzing cause-effect process and identifies the changes needed for systems.
- ETL schedule and maintain compliance to same and develop and maintain various standards to perform ETL codes and maintain an effective project life cycle on all ETL process.
- Extracting data from Oracle, DB2, CSV and Flat files.
- Exposure to Automation Anywhere, Single Sign-on implementation using Microsoft Active Directory.
- Ability to work independently and to manage several assignments simultaneously to meet deadlines without supervision.
TECHNICAL SKILLS
RPA Technologies: Automation Anywhere 10.5.8, 11.3.1.4, UiPath, Blue Prism
Microsoft Technologies: ASP.NET 4.0/4.5, C# .NET, WinForms, ADO.NET, ASP.NET MVC 5
Web Development: HTML5, CSS3, JavaScript, AJAX, jQuery, AngularJS, Bootstrap, API, XML
Programming Languages: C#, C, Python, SAS, R, SQL queries, Java Script, VB Script
Databases/ reporting services: MS SQL Server (2012, 2008, 2005), SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS), SQL Server Reporting Services (SSRS)
Tools: Visual Studio, SQL Server Management Studio, UiPath, SAS Studio, R Studio, Selenium, QTP
SDLC Methodologies: Agile Scrum, Waterfall
Microsoft Packages: MS Excel, MS Visio, MS Sharepoint.
PROFESSIONAL EXPERIENCE
Confidential, Tampa, FL
RPA Production Support Onsite Lead
Responsibilities:
- Managing offshore Team of size 2
- Point of contact for any PROD issues
- Make sure Production Bots are up and running all the times
- Provide Bug fixes as and when needed based on priorities
- Make sure the current Bots works on both 10.5 and 11.3 versions of Automation Anywhere
- Migrate the Bots from 10.5 to 11.3 version of Automation Anywhere
- Migrate the Bots from Win 7 to Win 10 environment
- Coordinate with Operational and Vendor teams to resolve any hardware and software related issues
- Responsible for deploying the code to different environments like Development, UAT, Pre-Prod and Prod
- Responsible for following the Change Management process for deploying the BOT changes
- Perform testing of Bots on various test Environments like DEV, UAT, PREPROD
- Provide Sign Off after performing various end to end tests for new changes
- Support GO-Live activities round the clock.
- Perform smoke test and sanity checks in PROD Environment
- Responsible for Testing the business scenarios and provide the sign-off.
- Responsible for conducting the meetings with internal teams and external teams/stakeholders
- Responsible for running the team activities on Scrum/Agile methodology
- Responsible for Project Management activities on day to day basis
Environment : Automation Anywhere 10.5, Automation Anywhere 11.3, Visual Studio,C# .Net, Share Point Portal, Windows 7/10, MS Excel, MS Outlook, VBScript, Share Point Designer, Service Now, Jira
Confidential
Senior RPA Consultant (UiPath)
Responsibilities:
- Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with process owners, stake holders, and designing, Coding, Testing, Debugging,Documentation, and Implementation of Business Process Solutions.
- As a Lead, Responsible for providing Techno-functional solution to Automate business and played as Lead initiative to standardize the Requirements gathering Process.
- Performed tool evaluation (POC - Proof of Concept)between UiPath and Blue Prism to help in selecting suitable Automation tool for RPA implementation.
- Lead the team of 4 members located in both offshore and onshore.
- Involved in Developing and Testingof bots in UiPath Enterprise platform.
- Well versed with the UiPath Studio, Screen, Data and Web scraping techniques.
- Hands on experience in building and developing automation on different type of Applications (Browser, Windows, Citrix) using UiPath tool.
- Involved in debugging the application for fixing bugs.
- Involved in code review and fine tuning the code for performance related issues.
- Involved in Deploying of bots using UiPath Orchestrator.
- Hands on experience in managing robot's workloads using UiPath tool.
- Worked on queues to manage bot workloads.
- Worked on technologies like OCR, ICR, Machine learning.
- Involved in production support, solvingissues that arise in day to day running of UiPath tool and providing timely responses and solutions as required.
- Application of SDLC concepts to evaluate the need of RPA for any use case and help with technical architecting of the proposed solution.
- Used various actions like Conditions and Loops, User prompts, Error Logging and commands like Object Cloning, Key Strokes etc, for coding the automation process.
- Used Abbyy and Microsoft OCR activities extensively.
- Interacted with different mail services such as POP3and IMAP to get the mail messages into folder.
- Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
- Created database connections to fetch the data and automated the process to arrange data (Configure with servers).
- Proficient in installing, configuring, and activating UiPath tool. Expertise in deploying and maintaining virtual machines.
- Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.
- Worked on Integrating applications like (Web Services, MS Office, GUI, Outlook etc.) using workflow, automation tool.
- Creating and documenting test procedures and scenarios for Pre-UAT phases supporting the operational teams during UAT and rollout phases.
- Experience in staging and deploying the automation solution into test environment and live environments.
- Analyzing the user stories and breaking up the user stories into sub-task with estimation.
- Involved in providing the assistance to the operational and support teams.
- Involved in preparing knowledge transfer documents, preparing the wiki documents and articles to help other teams.
Environment : UiPath V6, SQL server 2012,C#.Net, ASP.NET, Windows, MSExcel, Agile Scrum, HTML, CSS, JQuery.
Confidential, Columbia, MO
RPA Consultant (Automation Anywhere)
Responsibilities:
- Expertise in RPA technology and sounding knowledge on tools of Automation Anywhere.
- Involved in the centralized infrastructure for maintaining several bots across the organization.
- Implemented new reporting techniques and facilitated the presentations to the clients.
- Innovatively integrated the advanced features of automation tools like OCR, Web Recorder for existing robots and improved the performance using Automation Anywhere.
- Design solutions utilizing RPA (Robotic Process Automation) software, maintain technical responsibility for project delivery as the sole technical resource on a project
- Compared OCR’s available in Automation Anywhere .
- Maintain and the several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
- Experience in staging and deploying the automation solution into test and live environments.
- Interacting with clients and involved in business process walkthrough.
- Responsible for all support related issues.
- Design automation solutions using Automation Anywhere RPA platform.
- Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
- Involved in system design and development using collections and multithreading for the action classes.
- Created database connections to fetch the data and automated the process to arrange data with Automation Anywhere.
- Performed task scheduling using Automation Anywhere like Schedule Manager, Task Editor, Data Drive Tasking.
- Taking business requirements, current and future state process designs and translating them into process flows and Visual Business Objects within Automation Anywhere
- Developed robotic bots using Automation Anywhere to automate process which was done using manual interference.
- Experience in using Send Email command to Email reports and errors.
- AGILE delivery process of software using SCRUM methodology.
- Proactively designed RPA Tasks as per application and business requirements.
- Identifying and debugging the errors using Error Handlers, log errors and screen shots.
- Utilized the bot framework and contribute towards enhancing it.
- Extensively worked with commands like object cloning, web recorder, Terminal Emulator.
- Developed and implemented new technical solutions for production applications to interact effectively with users.
- Setup bots in the Control room.
- Participated in daily scrum meetings and design sessions
- Integrated IQ bots with Automation Anywhere to provide end to end automation. Dealt with Meta-bots to improve RPA adoption and reduced downtime while updates.
- Design and Implementing process in Automation Anywhere
- Development of business logic within code-stages in languages within the .NET family
Environment: Automation Anywhere 10.0,C#.Net, ASP.NET, Work Fusion, SAS Software, SQL Server 2014, XML, Java Script, SQL, C#, PDF Converter, OCR, MS-Excel.
Confidential, Santa Clara, CA
RPA Developer (UiPath)
Responsibilities:
- Designed automation solutions using UiPathRPA platform in different Environments.
- Created reusable automation framework with Bots and reusable libraries with data externalization for RPA implementation.
- Configured and deployed Process Studio activities in control room and configured Multi BOT Architecture setups and managing bot's workload using UiPathWork Queue.
- Took business requirements, current and future state process designs and translated them into process flows and Visual Business Objects within the UiPath
- Created bots by using all the stages of UiPathto perform various operations like navigate, action, read, write, block, decision, loop, exception, calculation etc.
- Performed stress test for bot to prove the scalability and stability of RPA code.
- Involved in building UiPathProcesses and Business Objects for various business systems.
- Used various actions like Conditions and Loops, User prompts, Error Logging and commands like Object Cloning, OCR, Key Strokes etc., for coding the automation process.
- Worked with mainframe, windows, web application, surface and End to end process automation UiPathFeasibility study for RPA implementation by developing Proof of Concept (POC) and Proof of Value (POV). worked on Spying modes like Win32, Accessibility, HTML and Region Mode.
- Used Work Queues to distribute workload for bots running simultaneously and Provided Exception handling at every possible scenario for a robust error-free development.
- Efficiently handled monitoring and troubleshooting the UiPathenvironment through Control room.
- Participated in Setting up the UiPathdevelopment environment (software installation, installation of related technologies).
- Involved in creation of access control interfaces through the Application Modeler within Object Studio.
- Automating data transfers including importing and exporting data between applications or files.
- Manage job scheduling and execute batch data processing with ease.
- Creation, development and maintenance of automated MI Reporting of UiPathprocesses in MS Access and Excel, also considering running this in MS SQL Server using MS Access front-end.
- Interacted with different mail services such as POP3and IMAP to get the mail messages into folder.
- Handled MAPIE's library for manipulating the Outlook mailbox and SMTP to send the automated emails.
- Worked in Scrum Methodology and involved in daily sprint meetings.
Environment: UiPath V5.0, SQL Server 2012, Visual Studio 2015, MS Outlook, MS Excel, Adobe PDF