Program And Proje Manager Resume Profile
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PROFESSIONAL SUMMARY
Goal oriented servant leader with demonstrated experience in software engineering IT infrastructure Project management Internet technologies e - commerce Internet telephony mobile media streaming enterprise software systems integration product design planning developing DR implementation business continuity and implementing cutting edge information solutions to address business opportunities and retention to customer-focused success.
- 20 years of experience in Healthcare industry Medical Behavioral health and Manufacturing industry
- 15 years of experience as a highly successful servant leader with proven track record of building leading and managing on-shore and Off-shore technology teams and fine-tuning the team for optimum performance
- 15 years of experience in Software development Project Management Agile Waterfall and SDLC
- 15 years of experience in .NET MS Stack MS Web Technologies TFS SQL Server 2012-7 and IIS Servers
- 15 years of experience in strong organizational skills Vendor management and Negotiations skills
- 15 years of experience in leadership role and take the ownership on team projects tasks timeliness deliverables
- 15 years of experience in policy process management Release change management and project governance
- Expert with proven track record in designing implementing and managing Disaster recovery and business continuity for IT organizations. Built DR solution for Numotion and Advanced Behavioral Health
- Expert in promoting team culture diversity policies guidelines best practices and team performance metrics
TECHNICAL SKILLS
Programming Language Visual Studio 2012-08 VB.NET C .NET ASP.NET WEB Services WCF Entity Framework JQUERY JSON MVC TFS Telerik Infragistics SaaS Visual InterDev 6.0 Visual Basic 6.0 MS Access 2008-97 VBA Java C and COBOL ASP 3.0 VB Script Java Script and HTML5 CSS Cross-Browser XML and DHTML MS-FrontPage 98-03 and Teleforms
Imaging Tools MS Image Composer Photo Impact 4.2 Adobe Photo Shop 7.0 and Photo Shop CS
Project Management Tools/Methodology MS-PowerPoint MS-Project 2010 MS-Visio 2010 Waterfall and Agile
BI/Reporting Tools Tableau COGNOS SSRS SSAS SPSS MS Access 2008-97 Crystal Reports XI-8.5 Excel 2008-97
Database Systems SQL Server 2008 - 6.5 Oracle Database AS400 VSAM MS Access 2008-97 MySQL and MIDAS
Operating Systems Windows 2008 NT 4.0 Server Windows 7 Windows 98 MS-DOS and AS/400
Networking / Device Security VOIP TCP/IP SAN VPN CITRIX DHCP SMTP FTP DNS E-FAXING/BISCOM Domain Controllers IIS SSL Sophos Network policies and Device Encryption
Policies HIPAA Meaningful Use URAC EDI ICD9/ICD10 MEDICARE and MEDICAID
Communication tools GoToMeeting Skype SharePoint and Basecamp
PROFESSIONAL EXPERIENCE
Confidential
Program and Project Manager / Architect
- Leadership Responsible for leading global software development team Software architecture to ensure technology roadmaps are mapped for business and IT Planning and Managing Hardware Software development activities Agile/Scrum Waterfall Guiding daily operations Policy Process management Release Change management overseeing project governance creating strategic plan execution providing technology leadership on shared services creating cost effective solutions and drive to success.
- Team Management Accountable for Building Managing Architect Business Analysts Software Engineers QA Staffs Testers BI Developers Off-shore teams Managing Scrum Masters Managing Projects Task assignments Software Development Software Deployment Setting Team Goals Setting Metrics Key Areas KPI Establishing Individual goal motivational plan Performance Review Salary adjustments and aligning teams to meet the expectation and business needs with best practices culture creativity and innovations
- Budget Management Managing budget from 3M - 6M for IT organization on the Software development areas. Budget includes Hardware Vendor Softwares SOWs Consultants Employee salaries and salary adjustments Bonuses Other miscellaneous expenses. Responsible for defining justifying communicating and seeking approval for projects resources personnel and budget. Reduced 1.7 million on the first year by outsourcing non-critical IT operations without compromising quality and quantity.
Project Management/ Scrum Master Collaborated facilitated lead and coach 10 Scrum teams responsible for developing dozens of software products and automated tools for this major healthcare programs
- Successfully developed 4 enterprise software using Scrum Methodology
- Facilitate and manage acquisition and integration of SMART and OPUS system due to merging of companies
- Facilitate and mange concurrent projects
- Responsible for project success and day-to-day project execution
- Ensures creation identification prioritization and sign off of business requirements.
- Facilitate scrum ceremonies grooming sprint planning retrospectives daily scrum stand-ups etc.
- Empowered teams to self-organize and grow cross-functionality
- Protect team from over-commitment manage backlog prioritize resolution of defects/bugs as evidenced by the on-time delivery of 20 major initiatives
- Met goal of addressing and resolving issues within 24 hours
- Enact change and continuous improvement increasing the productivity of Scrum teams by 15 and the quality of deliverables by 25
- Manage the lifecycle of code development from ideation to sprints to deployment
- Coordinate and manage code releases and shared APIs with other IT groups
- Coordinate and manage production post implementation tasks and project review/ lessons learned .
- Communicate with business engineers product managers and support specialists on product issues
- Track and communicate team velocity and sprint/release progress and share the status with the business
Software Development Responsible for the managing of all software activities for enterprise software including creating system architecture system specification analysis design managing .NET coding Stack/Web development cross-functional leadership documentation vendor relations third party modules integration third party device integration with in-home built software Code review and management delivering multiple product simultaneously Build release and support customers applications stand-by resource for developers QA and BAs
Architected Designed and Implemented VENU Profile n-tier MS STACK using C WCF and Entity Framework. The UI Layer was developed with C Widows Application with Telerik Windows Services was developed using C - Web Services which is hosted on IIS 8 and the Data Access layers was developed using Entity Framework. This application is hosted over 40 Citrix Servers over IIS and SQL 2012 database servers. o Architected Designed and Implemented ATP Mobile Portal Licensing Portal and Return Authorization with Responsive web design for PC based browsers iPad iPhone and Windows Mobile using ASP.NET C MVC 4 HTML 5 Kendo-UI JSON and JavaScript which is accessible via iPad iPhone and Web Browsers o Business Intelligence / Data Analytics Responsible for managing the business intelligence technology and services portfolio including ETL architecture and development data warehouse data management information delivery and program/project management execution. o Implemented auditing such as login IP Site Usage bandwidth and the information is collected on Audit database and various reports were generated to look at different pattern of usage of the system usage and to identify potential security vulnerability and share these reports via Tableau and SSRS reports o Sales and Revenue Intelligence Implemented a iCap tool which monitor the sales of wheelchairs based on location of the order census data and sends out a map with sales and revenue dashboard over Tableau o Responsible for collecting merging non structured data and files in to relational database and CUBES and researching the data to generate more value based reports
Responsible for implementing and deploying Tableau Server to C-Levels RVPs EVPs and Branch Managers
Partnership Builds strong relationship partnership with C-level customers and effective partnership with peers fellow teams and with executives of the organization. Identifying evaluating and establishing business with vendors OPTAROS Laserfiche BISCOM VOIP and Trigent to run the business as usual
Confidential
APPLICATION DEVELOPMENT MANAGER/HEAD
Technical Lead / Architect / Project Manager / SQL Database Administrator
Leadership Responsible for Directing Hiring Managing budget 1M-2M Managing Staffs incl. supervising and leading coaching-mentoring performance appraisal schedule management allocating resources and tasks pro-active follow-ups managing and coordinating multiple resources and priorities in matrix environment and work closely with stakeholders DMHAS DCF and DSS and customers to assess needs map client-server Multi-tier and eBusiness behavioral health solutions and present recommendations to senior management to secure project buy-in. Actively Participated on URAC Accreditation awarded in 2010. A strong servant leader for establishing IT policies and Procedures Best practices and providing coverage for CIO-IT in his absence. o Project Management/Scrum Master Collaborated facilitated lead and coach 10 Scrum teams responsible for developing dozens of software products and automated tools for this major healthcare programs
- Successfully developed 10 enterprise software using Scrum Methodology
- Facilitate and mange concurrent projects
- Responsible for project success and day-to-day project execution
- Ensures creation identification prioritization and sign off of business requirements.
- Facilitate scrum ceremonies grooming sprint planning retrospectives daily scrum stand-ups etc.
- Empowered teams to self-organize and grow cross-functionality
- Protect team from over-commitment manage backlog prioritize resolution of defects/bugs as evidenced by the on-time delivery of 20 major initiatives
- Successfully migrated more than 25 projects from Waterfall to Scrum within 6 months
- Organized and facilitated sprint planning daily stand-up meetings reviews retrospectives release planning demos and other Scrum-related meetings
- Taught the team to create clear and concise epics/stories
- Instructed and modeled core Agile principles of collaboration prioritization team accountability and visibility ensured consistent application of scrum methodologies across the enterprise
- Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
- Evangelized the benefits of Scrum to ensure its smooth adoption
- Assisted team with making appropriate commitments through story selection sizing and task definition and participated proactively in developing and maintaining team standards tools and best practices reducing development time by 35
- Authored and persuasively presented proposal to executive team and directed initiative for a major e-commerce program projected to save 2M per year
Server Administration Responsible for installing administering maintaining Windows 2008-2003 Servers 5v SQL DBA Responsible for managing /administering 10 SQL SERVERS 2008-6.5 Including conversion to SQL SEVRER 2005 to 2008 installing configuring 24x7 support Managing maintenance Plans Backups Restores mirroring administering DTS indexing triggers performance Tuning managing replication Optimizing Tables Queries Stored procedures etc. security management SQL reporting services mirroring high availability/SAN VERITAS backup and maintaining databases for Reporting team to run monthly and ADHOC reports.
Web servers IIS 7.5-4.0 TFS 12 SQL 2008 R2 database servers and work closely with vendor to evaluate software and hardware upgrades. Overseen and implemented Sophos device encryption and data protection on network
Architect / Lead Software Development Lead technologies planning set the strategic direction of IT architected and designed ecommerce system define requirements and directed the full lifecycle development of core business processes for in-house systems supporting Healthcare Healthcare research and behavioral health functions.
- Responsible for architecting designing Implementing 50 N-TIER/MS STACK/WEB applications using Visual studio 2010 TFS C Vb.NET ASP.NET VB6.0 VB.NET ADO.NET COM objects MS ACCESS VBA 2008-97 SQL SERVER2008 Citric Server Windows Servers 2000 2003 and 2008 servers
- Responsible for architecting designing Implementing and providing 24x7 operational and maintenance support up to 30 home grown web applications which are written in ASP.NET C VB.NET ASP HTML XML SOAP java scripts VBSCRIPT MTS COM DCOM RFID SQL SERVER 2008 with Telerik.
- Solid Knowledge in architecting designing EHR systems and lead the development team for implementation with third party module integration such as Drfirst lab systems HL7 DDAP extracts and follow the HIPAA
- Meaningful Use URAC certification guidelines Implemented electronic signature for various health care applications using signature pads RFID readers etc.
- Designed and implemented Disaster and recovery site and business continuity for ABH
- Responsible for evaluating and implementing applications for iOS androids and windows phone etc.
- Responsible evaluating and implementing HIPPA compliance 837 EDI Security certificates SSL etc.
- Responsible for architecting designing Implementing and production support for INTERNET/WEB APPLICATIONS using ASP ASP.NET HTML XML SOAP java scripts VBSCRIPT MTS COM DCOM SQL 7.0/2000 o Architected Designed and implemented CLIENT SERVER/3-TIER applications using VB.NET ADO.NET VB6.0 COM objects MS ACCESS VBA 97/2000 SQL SERVER2000 Citric Server Windows Servers 2000 and 2003 servers. o ABH/DCF Early Childhood Consultation partnership VB 6.0
- ABH/DMHAS - COGNOS Consolidation Automation Application VB 6.0
- National Institute of Drug Abuse Protocols-Client/Server SSM SSFM MET MEIDARR BUP3 Women Trauma and UCONN MOMS Data Management Application YALE-ASC YALE-CBT YALE-MJCBT YALE-ASC PILOT Developed in MS-ACCESS VBA
- ABH CEDARR VB 6.0 GA CLAIMS BHDS Data Process and Adjudication Program VB 6.0
Confidential
LEAD PROGRAMMER
Responsible for Design Implement and maintain internet intranet client server applications and on-call support v Responsible for performing all aspects of database administration including creating New Databases updating the databases table structures store procedures and triggers managing and maintain the user accounts also managed user setting up/administering Users Groups scheduled maintenance tasks designing and implementing backup and recovery procedures troubleshooting SQL Server connectivity.
Setting up Indexes to enhance performance monitoring SQL Server logs database and log space user activity and resource utilization in production environment Truncating logs Creating Data Transformation Service packages and jobs and Transact SQL
Designed and implemented these INTERNET/WEB applications independently using ASP.NET/VB.NET MS-SQL SERVER7.0 Visual Basic 6.0 ADO 2.5 COM MIDAS Visual Interdev 6.0 Visual Interdev 6.0 FrontPage 2000 JavaScript Pearl Script HTML IIS 4.0 FrontPage 98 2000 and Photo Impact 2.0.
- Windham Hospital Home Page
- Result Reporting Systems Manager s Information Portal MIP
- Census Information Electronic Signature Radiology Report
- Online Job Posting /Employment
- Emergency Department Audit Log Project Survey Help Desk Tracking System
- CT-Physician Inquiry WCMH CHA Connecticut Hospital Association / HMO Formulary
- Financial Tracking System Senior Connection Online Case Management and Kiosk
Confidential
An Educational Institute
VOLUNTEER/LAB ATTENDANT
- Designed and implemented Hospital Management Database System using Developer 2000 Oracle 7.1 MSADODB 2.1 SQL Plus 3.1 PL/SQL 2.0 and Oracle
- Responsible for assisting student with the projects and IT Lab
Confidential
A Software development company serves its clients
CONSULTANT
- Designed and implemented various health care and financial applications in VB6 and SQL 6.5 server and generated
- various report using MS Access and crystal reports
- Responsible for developing software and reports for employers clients in client server and web based technologies
- Periodic client site visit for upgrades and troubleshooting and customer support