Hyland OnBase Consultant Resume profile

Skills Summary

Hyland OnBase

Administration

Workflow Development

Systems Analysis and Design

VB .NET

ASP .NET

AJAX

TSQL / DB2

Integration

SharePoint

SSRS

SSIS / DTS

RPG IV / CL

Professional Experience

Hyland OnBase Consultant

Confidential

Collaborated closely with Hyland to develop managed care contracts Workflow/WorkView enterprise solution
Worked closely with business owners and subject matter experts during discovery sessions to document business needs and translate those needs into technical requirements and workflows
Determined appropriate infrastructure needs based on expected volume
Leveraged the following modules among others Workflow WorkView Web Server EDM Unity Autonomy IDOL Integration for Microsoft Outlook 2010
Performed various OnBase administrative and development tasks
Creation and modification of VBScripts
Modified existing workflows to meet changing business needs
Development of DIP processes new document types reports eForms custom queries etc.

Programmer Analyst Confidential

Administered Hyland OnBase 9.2

Managed enterprise content management system with over 66 million documents and over 400 users across operations center corporate center and 29 branches
Developed and maintained workflows for duplicate document detection keyword conversions and document error tracking
Optimized automated processes and reduced the need for manual tasks in indexing and document import procedures
Coordinated upgrades
Provided second-level support via VNC remote assistance RDP and in person
Logged and tracked support tickets with SpiceWorks and MKS Integrity
Performed regular system and database maintenance to ensure uptime and efficiency
Worked closely with software provider to determine scope and evaluate new Workflow / WorkView systems
Documented tested and implemented Workflow systems provided by vendor
Coordinated testing for major software upgrades
Developed regression new functionality and post-productions verification test plans
Maintained regular communication with testers subject matter experts and operational managers to facilitate the testing process
Tracked issues and served as a communication channel between internal customers and development taking business needs and issues and turning them into technical requirements

Integrated external vendor software with core systems

Worked with line of business owners to determine requirements
Communicated with vendors to determine data formats and other considerations
Developed systems for integration using various technologies including SSIS TSQL DB2 DTF and VBScript
Tested against test systems to ensure production success
Maintained systems once in production by making required changes and performed troubleshooting to resolve issues

Functioned as analyst on many enterprise projects

Gathered requirements from end users and translated those requirements into technical specifications
Demonstrated the ability to understand both the business rules and the technology that can drive those rules
Created project documentation such as project initiation sheets requirements documents test use cases roll-back plans implementation plans
Used Microsoft Project Microsoft Visio MKS and other tools to track and document project progress
Developed customer opt in tracking system and scripting system for important company initiative valued at 6 000 000
Created ASP.NET web frontend that provided dynamic scripts for users to follow as they interacted with customers in person or over the phone
Provided advanced functionality through VB .NET code behind
Provided intuitive interface using a combination of web services AJAX HTML and CSS
Participated in vision teams and other initiatives to develop innovative ways to increase efficiency reduce cost and increase profits
Evaluated 3rd party vendors for new products and systems
Determined new ways to apply technology to existing processes both enterprise-wide and internal to my department
Established SDLC procedures and documentation requirements for new projects and ongoing support
Reviewed and implemented source control and code repository system
Served as SharePoint Administrator
Created and maintained over 10 sites
Managed users documents and permissions

Served as Metavante VisionIP Administrator

2nd level support for check image processing applications
Maintained a high level of dependability for time-sensitive and mission-critical applications
Developed and maintained complex sort patterns
Implemented DirectBranch branch capture system to reduce need for couriers