Summary:

• Over 5 years of overall experience in entire Software Development Life Cycle as well as Microsoft .Net Framework Technologies. Having sound knowledge of developing web based B2B B2C applications in the client/server environment.
• 2 years of extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM 4.0 2011 as well as doing the deployment, trouble shooting and production support for the applications developed.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client side JavaScript
• Experience in developing of custom WCF web services, dialog based workflows, plug-ins and integrating custom web pages into CRM
• Experience in interacting with MS CRM database through the use of web service methods
• Experience in operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within CRM across various entities
• Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions
• Exposure in configuring and working with Windows OS, IIS, Outlook with CRM plug-in, SharePoint Server
• Hands-on experiences in developing Web/Windows applications using C , ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
• Good knowledge of Windows Communication Foundation WCF , Windows Workflow Foundation WF , and Microsoft Web Server like IIS 6.0/7.0
• Expertise in Database Systems, SQL, and Stored Procedure
• Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2005/2008/2010
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same
• Experience in client management and system development, design, and implementation
• Experienced in creating, updating, and reviewing project plans
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality

Technical skills:

.Net Technologies

Microsoft Visual Studio .NET

2005, 2008, 2010 , .Net Framework

3.5 4.0 , C , ASP.NET,

ADO.NET, WCF, Workflow WF

Enterprise Technologies

Microsoft Dynamics CRM 4.0 2011 ,

SharePoint 2010

Web Technologies

HTML/DHTML/XHTML,

AJAX, XML, JavaScript

Software Development Kit

Microsoft CRM SDK 4.0 2011,

.NET SDK, SharePoint SDK

Database Tools

Microsoft SQL Server 2005 2008R2

Reporting Tools

SQL Server Reporting Services SSRS

Operating Systems

Windows Server 2008, Windows 7

Source Safe Tool

Visual Source Safe VSS

Professional experience:

Role: MS Dynamics CRM Consultant

Confidential

Environment:

Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, C , ASP.NET, SQL Server 2008, SSRS, Visual Studio 2010

Responsibilities:

• Responsible for overseeing the company's requirements, development, testing and deployment of Microsoft CRM projects.
• Customized Sale module and entities of leads, account, contact and opportunities according to the business process.
• Created SSRS of orders, costs, prices and revenues.

• Import and export data within MS Excel and MS Dynamics CRM.
• Created workflows based on requirements from sales department.
• Used MS Dynamics CRM 2011 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings.
• Designed plug-ins to populate contact and account number on create of new record.
• Customized sitemap for entity navigation for custom menus.
• Responsible for solution management in enterprise environment.
• Responsible for converting business requirements into technical requirements for development team.
• Customizing and configuring CRM system at a user level.

Role: MS Dynamics CRM Analyst

Confidential

Environment:

Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, IIS 7.0, C , SQL Server 2008 R2, JavaScript, DHTML, XML, Web Service, Windows Server 2008

Responsibilities:

• Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2011.
• Conduct detailed analysis sessions with end users.
• Configure and implement CRM functional and application modules, encompassing account and contact management and commission management.
• Creating documentation to define workflow and requirements and implementing custom workflows into business process.
• Designed and integrated ASP.NET front-end using WCF Web Services and LINQ, and implemented client side validations for Web-server controls. Extensively used .NET validation controls for Client side validations.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Wrote, debugged and deployed plug-ins using Visual Studio and C to coordinate the student and program entities.
• Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system
• Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine .
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

Role: Module Lead/Senior Consultant Confidential

Environment:

Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, Windows XP Pro, C , ASP.NET, Service Factory Modelling Edition 2008, WCF, SQL Server 2008

Responsibilities:

• Coordinate with business analyst and users on requirements
• Analyse the enhancement/defect requirements and suggest solution.
• Migrate CRM 4.0 to CRM 2011
• Modify .Net callouts
• Fix customizations, scripts
• Ensure the business functionalities are carried forward
• Migrate applications using Getaccess SSO to Siteminder SSO
• Construct/Modify ASP.Net pages and WCF services
• Construct/Modify SQL procedures, jobs
• Construct SSIS packages
• Unit test the solutions

Role: MS Dynamics CRM Consultant Confidential Environment:

Microsoft Dynamics CRM 4.0, MS Dynamics CRM SDK 4.0,C , ASP.NET, Visual Studio 2008, JavaScript, XML, Team Foundation Server 2008, SQL Server 2008, SSRS

Responsibilities:

• Assisting in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
• Designing systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications.
• Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom, data-driven .NET applications.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Writing specifications for customizations and system integration.
• Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
• Implementation of custom MS Dynamics CRM plug-ins and workflows.
• Development of various CRM-related scripts and utilities.
• Extending Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Creating SSRS reports for sales and financial data using joins and pivot tables.
• Create Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity.
• Use Bing Maps API to update address coordinates in the Microsoft Dynamics CRM.
• Use TFS 2010 for Source Control of Project code.