SUMMARY

• Around 6 years of experience in Software Development, Requirement Gathering, Analysis, Design, Coding, Testing, Deployment of software applications using MS Dynamics 365, MS Dynamics CRM 2016, 2015, CRM 2013 & 2011 along with .Net 4.0 & 4.5.
• Experience in Web and Windows based application development using Microsoft Technologies like Framework, C# .Net, XML, JavaScript, jQuery, AJAX, HTML and SQL.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with Ribbon Chart, Role Based Views, XRM Toolbox, Ribbon Workbench, North52, Snapshot and Sitemap customizations, Microsoft Visual Studio, Windows PowerShell.
• Expertise in customizing the Entities, Attributes, customizing Views and Forms, Actions, Quick Create forms, Quick View Forms, Business Rules, SLA, Email Configuration, New Routing Logic.
• Expertise in configuring Security roles, Business Units, Teams, Field Security Profiles, Business Entities, Custom Entities, call outs to WEB API, and CRM plugins.
• Experience in developing of custom WCF web services, Dialog based Workflows, plug - ins and integrating custom web pages into CRM.
• Designed and customized Dashboards, CRM forms, Ribbons, Sitemap, Plug-ins, Workflows, Dialog, Custom Work flows, Web Resources.
• Having hands on experience of SSRS (SQL Server Reporting Services), (SQL Server Integration Services), SSAS (SQL Server Analysis Services), Dashboard customization with complex charts built from SSRS and worked on Scribe packages for importing and exporting data.
• Experience in data importing and data migration into MSD CRM sales and service.
• Azure cloud development of RESTful Web services.
• Proficient in designing and deploying Plug-in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using SDK and C#, .NET.
• Exposure in configuring and working with Windows, IIS, Outlook with CRM plug-in, SharePoint.
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 strong knowledge of Object-Oriented concepts.
• Knowledge on CRM 2016 features like Project Service, Field Service, Customer Self Service Portal and Analytics Feature for Power BI Integration, Excel Template etc.
• Worked extensively with Agile Methodologies such as Extreme Programming, Scrum, Waterfall Methodologies and Test-Driven Development (TDD) and Design Patterns.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Experience in client management and system development, design, implementation, creating, updating, and reviewing project plans.
• Excellent analytical, logical and interpersonal skills.

TECHNICAL SKILLS

ERP Technologies: MS Dynamics CRM 4.0, 2011, 2013, 2015, 2016, D365 CE, SharePoint 2015

Tools: XRM Toolbox, Sitemap Editor, Snapshot, North52, Role Based Views, Ribbon Workbench, Power Objects, Visual Studio 2 / 2012

Programming Languages: C#, .NET, HTML, Java Script, CSS, XML, SQL.

SQL Server Technologies: SSRS, SSIS, SSAS and SQL Server Data Tools.

Databases: MS SQL Server, My SQL, Scribe.

Protocols: FTP, SOAP, TCP/IP, HTTP, HTTPS

Scripting Languages: Java Script, Batch file Scripting, PowerShell Scripting.

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

MS Dynamics CRM Consultant

Responsibilities:

• Involved in requirements gathering, analysis and project planning.
• Customized MS Dynamics CRM 2015 application based on the business requirement.
• Created Security Roles, organizations, business units, groups and their relationships.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2015, according to their business process.
• Experience in customizing Sitemap though Sitemap Editor and creating custom Dynamics 365 Apps using App Designer in Microsoft Dynamics CRM.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Worked on Scribe packages for importing and exporting data.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Created SSIS packages for different data loading operations for many applications.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Developed and deployment Azure APIs for consumption in Dynamics.
• Imported contacts from existing application into MS Dynamics CRM 2015 using the WCF.
• Worked on setting up relationship between System and Custom entities.
• Used extensively jQuery and JavaScript for client-side validations and access data within HTML.
• Worked extensively with Agile Methodologies such as Extreme Programming.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2015.
• Configured Web.Config file for the configuration of the entire Web Application.
• Design Master Page of Case Management as the Web Portal for the data entry using C#, .NET.
• Created Custom Entities, Custom attributes for individual business used MS Dynamics365, according to their business process.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Integrated SharePoint and other web applications with MS CRM by using IFrame and MS CRM Web Services.

Environment: Microsoft Dynamics 365, Visual Studio 2013, .NET 2013, .Net Framework 4.5, JavaScript, SSRS, C#, IIS 7.0, Agile, JavaScript, CSS, HTML, jQuery, ASP.NET, Plugin Registration Tool.

Confidential, Bethpage, New York

MS Dynamics CRM Developer

Responsibilities:

• Analyzed the business requirements and advised feasible solutions to achieve business goals.
• Worked on Development Strategy with other developers.
• Used Scribe to Integrate Customer details and Sales Information from Sound Bank to MSCRM.
• Customized various system entities and created custom forms, custom fields, custom views etc.
• Created all the security roles and users accordingly in the system based on roles.
• Perform one to one requirement gathering session with Business users and prepared the Enhancements lists in-service Module.
• Design and Develop Complex ERM to describe the relation between Different custom and system entities.
• Worked withCRMSDK for customize the entities, Fields Forms etc.
• Developed workflows to automate various business processes.
• Developed Plug-ins inCRMto facilitate complex business rules and validate data, create events.
• Responsible for Providing redundancy and backup support for other team members.
• Develop integration scripts with SQL Server both On-Premise and Azure.
• Designed Service Module comprising several libraries, workflows and other CRM customization.
• Gathered a variety of data points for reporting services.
• Developed complex reports using SSRS and deployed into MSCRM.
• Consume data and services from other enterprise applications and update related CRM 2015 entities accordingly.
• Developed ODATA endpoint on required entities inCRM.
• Developed Jscript libraries for various data validations and customizations.
• Designed the Security Model for the production environment.
• Created Dashboards, Views, Reports and Charts.
• Demonstrated proficiency with Microsoft .NET 3.5+ development using C#.
• Worked on the initial setup for the Production environment created Business Units, Roles and users, imported accounts and assigned ownership.
• Designed and created training material for the end-client.

Environment: and Tools: MS Dynamics 2016, MSCRM2015,CRMSDK, C#, XRM Toolbox, XML, Ribbon Workbench.

Confidential, Westbury, New York

MS Dynamics CRM Developer

Responsibilities:

• Worked extensively on defining application functional requirements, Use Case, Test Cases, Application usability requirements, UI specifications and application process flow.
• Dedicated and client focused Business Analyst with over two years of experience in the implementation and support of Dynamics CRM solution.
• Involved in the planning and migration to Dynamics CRM 2013.
• Involved to implement complex functionality using plugins.
• Develop interfaces and bridges using WCF SOAP Services between CRM 2015 and existing enterprise applications for accurate and secure data flow within the enterprise.
• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Was responsible for implementing proposed solution.
• Consume data and services from other enterprise applications and update related CRM 2015 entities accordingly.
• Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflow and Dialogue processes, creating Entities, Attributes, Entity relationships, Views and Forms.
• Uploaded data from old data sources into Microsoft Dynamics CRM.
• Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
• Created teams and security roles to implement role-based forms.
• Integrated SharePoint and other web applications with MS CRM by using IFrame and MS CRM Web Services.
• Involved in Ajax scripting (jQuery framework) for dynamically loading user controls.
• Developed Custom reports using Microsoft reporting services (SSRS), also involved in development of complex reports using C#.

Environment: Microsoft Dynamics CRM 2013/2015, C#.Net, .net Framework 4.5, ASP.NET, Visual Studio 2010/2012, IIS 7.0, JavaScript, XML, SQL Server 2008/2012.

Confidential

MS CRM Developer

Responsibilities:

• As a part of the team worked on requirement analysis, effort estimation and high-level design document.
• Customized the MS Dynamics CRM Entities, Forms and views, as well as workflows around that needs for an interface.
• Created Users, Teams, Custom Security Roles, privileges/rights to Roles, assigning and sharing of Records.
• Configured, customized Microsoft Dynamics CRM 2011, 2013 application software multiple times to meet business needs.
• Created Custom Web resources using Java Script to validate forms.
• Customized Dashboards based on the custom Views, Reports and Charts.
• Created Organizations, Business Units, Groups and their Relationships.
• Customized the Sitemaps, UI and used Ribbon Work Bench to customize the ribbon which is a replacement of the toolbar in all the recent Microsoft Applications.
• Customized the Sitemaps using XRM toolbox.
• Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Translated user requirements into usable interfaces to align them with business goals.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Integrated MS Dynamics CRM with other system applications, such as Outlook.
• Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
• Worked on setting up relationship between System & Custom entities.
• Developed Web UI Development using AJAX approaches in the product.
• Used Unit Testing frame work for .NET Technologies.
• Involved in the design of the Database and Developed Stored Procedures using SQL for all the interaction with the database.

Environment: and Tools: Dynamics CRM 2011, Visual Studio 2010, Windows Server 2012, SQL Server 2012, SSRS, Windows 7, Ribbon editor Tool, Sitemap Editor, XRM Tool Box, Plugin Registration Tool.

Confidential

Dot Net Developer

Responsibilities:

• Involved in design, development of application using .NET Framework as an application Framework.
• Implemented input validation using the ASP.NET Input Validation Controls.
• Implemented Forms-based Authentication in ASP.NET to authenticate the users.
• Designed and Implemented the Data Access Assembly using ADO.NET, VB.NET and SQL Server.
• Worked with the database using ADO.NET library.
• Configured Web.Config file for the configuration of the entire Web Application.
• Developed ASP and VB pages to meet the business requirements and involved in replace VB pages with redesigned VB.NET pages.
• Created stored procedures in SQL Server 2005, wrote the SQL statements using T-SQL, executed and tested stored procedures on SQL Server 2005.
• Developed Interfaces for data exchange using SQL Server, Visual Basic and XML.
• Developed Web UI Development using AJAX approaches in the product.
• Designed and developed Business Logic, Data Access COM Components in Visual Basic and deploying in COM+ application.
• Used Unit Testing frame work for .NET Technologies.
• Designed and generated reports using Crystal Reports.
• Wrote stored procedures and SQL statements to access data from SQL Server 2005 Database.
• Involved in the design of the Database and Developed Stored Procedures using SQL for all the interaction with the database.

Environment: and Tools: C#, .NET, ASP.Net, ADO.Net, XML, Web Services, XAML, IIS 6.0 and SQL SERVER 2005.