SUMMARY

• Overall 5 years of IT experience with 2.6 years of experience in both Pega Openspan RPA and RDA development.
• Developed Automations using Pega Robotics (Opanspan), which is used for automating business process workflows. Openspan automations can consume web services as well.
• Working Knowledge on Robotics Process Automation Development with tools Automation Anywhere, Blue Prism and UIPATH.
• Hand on experience in Robotic Process Automation (RPA) with Open Span 7.1 across different platforms and successful implementation in Production environment.
• Developed custom DLL binary files in Visual Studio for use in Pega Openspan Studio
• Experience in Troubleshooting and Debugging Pega Openspan automations for bug fixes
• Strong ability to convert business logic/requirements to automations
• Strong and precise understanding of Pega Openspan Studios technological limitations and Clear understanding of Windows/Web/Text app integration with Interaction framework.
• Good knowledge of Database concept's in Oracle, SQL Server, DB2 & MySQL.
• Good experience in testing web services of SOAP and RESTful services using SOAPUI.
• Worked on various quality assurance methodologies such as Waterfall and Agile Methodologies and a solid understanding of the SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle).
• Testing of Black - Box/Functional/GUI Testing, System Testing, Smoke Testing, Regression Testing experience on Web and Client/Server based applications by various testing tools
• Ability to adapt to new environment quickly, strong team player, good communication & analytical skills, enthusiastic learner, confident and committed.
• Attending regular client/business calls and discussions on weekly/bi-weekly status
• Excellent written and verbal communication skills to work with team members and clients in the form of formal training, mentoring, and presentations
• Able to demonstrate self-directed approach learning new technologies & pursue professional development

TECHNICAL SKILLS

Web & Scripting Technologies: ASP.NET, Web Services, Web Forms, Win Forms, AJAX, AJAX toolkit, HTML/ DHTML, XML, JSON, CSS, VBScript.

.NET Technologies: C#, ASP.NET, .NET Framework 4.5, ADO.NET.

Database & Servers: SQL Server 2005/2008/2008 R2/2010/2012, MySQL, MS Access, IIS 5.0/6/0/7.0,Oracle 8i,9i

Software / IDE: Microsoft Visual Studio 2015, PEGA RPA.

Protocols: SOAP, TCP/IP, HTTP, UDP/IP, and FTP

Other Languages/Office Tools: C, C++, MS Outlook, MS SharePoint, MS Office

PROFESSIONAL EXPERIENCE

Confidential

RPA Developer

Responsibilities:

• Actively invlovded in requirement analysis, project design and project planning
• Developed apps using OpenSpan Studio
• Gathered business rules and requirements and converted it to code and automation in
• OpenSpan Studio and in Visual C# .NET
• Effectively identified, debugged and resolved bug issues in OpenSpan Studio using the debugger
• Designed and developed user-driven Winform app
• Documented OpenSpan Studio training materials and user manual for the current solution app
• Communication with Management and BA to keep them updated on progress.
• Responsible for the regular production support activities as well as the maintenance related tasks.
• Analysis of Business and Technical Requirements.
• Involved in the UAT testing with End User

Environment: OpenSpan7.1, C#.Net

Confidential

Developer

Responsibilities:

• Worked on BOT Design, Testing, Production and identified the design flaws based on service requests and issues
• Handled the BOT inventory and new automation requests while analysing design feasibility and calculating benefits
• Performed Quality and Analysis based on Quality Management System Manual and prepared quality check reports
• Prepared ROI model, project reports, performance specifications for BOTs and delivered presentations for the team.
• Automated Microsoft Security patch installation using .Net(C#) and PowerShell scripts
• Gathering detailed requirements from Client for business requirements
• Preparing Impact Analysis by analysing the existing system for automation development.
• Preparing the design document about the automation process.

Environment: Openspan 7.1, ASP.NET, C#, Visual Studio.NET 2008, Visual Studio 2010, WCF, Restful Service, HTML, HTML5, MS SQL Server 2012.

Confidential

Developer/BA

Responsibilities:

• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Communicate client’s business requirements by constructing easy-to-understand data and process models.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
• Engage client to gather software requirements/business rules, and ensure alignment with development teams
• Evaluate risks related to requirements implementation, testing processes, project communications, and training saving the company on average $5,000+.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Designed and developed user-driven Winform app.
• Performed tool evaluation and feasibility to help in selecting suitable Automation tool for RPA implementation.
• Created reusable automation framework with Meta Bots and reusable libraries with data externalization for RPA implementation.
• Performed stress test for bot Scripts to prove the scalability and stability of RPA code.

Environment: Openspan RPA, C# .NET, Visual Studio.NET 2008, Oracle 9i.

Confidential

Developer

Responsibilities:

• Designed Performance Management module that supports the configuration of the performance measurement functions such as Diagnostic Logging and Operational Measurement to provide information on the performance of the different entities in the system.
• The process handles the provisioning information related to Logs and OMs for the IvshoFp applications collected.
• Involved in development of ISTP (IVSHO Signalling Tunnelling Protocol) Header Creation and transmission of ISTP messages between sessions established on IVSHOFP and IVSHO-Router.

Environment: vxWroks, C, C++, starUML

Confidential

Developer

Responsibilities:

• Implemented Status Temporary and Operation In Progress dialogs
• Involved in Bug Fixing

Environment: C, C++,Montavista Linux