SUMMARY:

• Over 7.8 years’ experience in software design, developing Web based applications, Windows based applications and Client/Server applications using different .Net Technologies like C#.NET, ASP.NET, ADO.NET, HTML, Java Script, XML Web Services, SVN, and Team Foundation Server (TFS).
• Good experience as a software developer, in Functional Specifications, Analysis Design, Web Development, testing and maintenance of applications.
• Goode Experience with different versions of Microsoft Dynamics CRM 2011, 2013, 2015, 2016.
• Experience in developing plug - ins and workflow and perform sitemap, Ribbon Xml customization for CRM 2016.
• Experience working with Sales, Marketing, Field Service and Customer Service CRM modules implementation and customization.
• Experience with special emphasis on technical talent that focuses on MicrosoftDynamics AX/365 Finance and Operations
• Experience in using reporting tools like Crystal Reports, SSRS and SSIS, Dashboard customization with complex charts built from SSRS.
• Worked on existing Legacy System into MicrosoftPowerApps/Dynamics.
• Expert in applications around CRM, such as Field service, USD, portals
• Experience in Integrating MS Dynamics CRM with legacy systems, Office 365 for exchange online and Lync call, Oracle ERP, external Websites, and InfoPath, and CRM on tablets and mobile platforms, SharePoint (Knowledge) using NET Frameworks, C#, ASP.NET, ASP.NET Web API, MVC, SQL, JavaScript, JQuery, Fetch XML, XML Technologies and Web Services.
• Worked with CRM features like New Security Features, Enhanced Business Rules, and Hierarchy Visualization.
• Expertise in Requirement Analysis, requirement modeling using Unified Modeling Language (UML) and Object-Oriented Analysis.
• Install, maintain and support AppDynamics Pro and AppDynamics for Databases which consists of three environments.

TECHNICAL SKILLS:

CRM Technologies: Microsoft Dynamic CRM 365, 2016, 2015, 2013 & 2011

.Net Technologies: ADO.Net, C# .Net.Net framework 4.6/4.5/4.0/3.5, LINQ.

Web-technologies: ASP.Net, HTML, JavaScript, jQuery, VB Script, CSS, XML, SOAP Web Services, AJAX, Angular JS, Bootstrap

Tools and Utilities: Visual Studio 2008/2010/2012/13/15, SVN, GIT, TFS

Databases & Tools: SQL Server 2008/2012/2014, T-SQL, PL/SQL

Operating systems: Windows XP/Windows Server 2003/2008, Linux, Unix Tec

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Dynamics 365 Developer

Responsibilities:

• Created several plug-ins and workflows for upgrading the system and maintaining data integrity for client and other entities and created Workflow based on requirements from Sales and Marketing department.
• Collaborated with several disciplines such as architects, developers, PM, vendors, stakeholders, business partners, data center ops, DBAs, Active directory domain administrators, network, exchange and security.
• Created UML, Process flow diagrams and Workflow process for approval mechanism and created various patient forms viz., Preauthorization Form, Claims Form, Patient admittance forms.
• Build Common CRM Order to Cash Dynamics CRM with Dynamics Finance and Operations backend. Wrote several plugins and workflows.
• Designed and integrate data flows between CRM application and internal application using API’s
• Corrected setup errors following conversion to MSDynamics AXto properlyutilize software functionality.
• Built Field Service Application with FSM and woodford tool for delivery part.
• Developing custom plug-ins/ workflows Synchronous/Asynchronous Sandbox plug-ins compatible for CRM on cloud.
• Performed CRM configuration, custom assembly development, integration code and data migration scripts for Microsoft Dynamics CRM-based projects
• Customization of Marketing, Sales, Customer Service, and Field Service modules
• Configured, customized Microsoft dynamics CRM 2016 online application software multiple times to meet business needs
• Implemented Power BI visualizations to Microsoft Dynamics 365 personal dashboards.
• Thorough with designing and supporting business processes including Sales, Marketing, Service, Customer Service and Field Service in MS Dynamics 365.

Environment: MS Dynamics CRM 2016 Online, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services. C# ASP .NET, Dynamics AX, Dynamics 365 Online, SharePoint List Integration Bi-directional Sync w\CRM, SCRIBE, SSIS, IFD & ADFS Setup & Configuration

Confidential, Baytown, TX

Dynamics 365 CE Developer

Responsibilities:

• Design, develop, and test end-to-end MS Dynamics CRM applications encompassing user interfaces, application logic, and data modeling
• Responsible for gathering the new Business Requirements, change requests and analyzes the requirements given by the client.
• Customized MS Dynamics CRM 2013, 2015, 2016 application based on the business requirement.
• Upgrading the plug-in and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• MaintainedMicrosoftDynamics AXprogram and monitor the accounts payable function includingAP processes and procedures.
• Integrated MS Dynamics apps with Mobility, Outlook Connector, Marketing Automation, Field Service, and third-party apps and with MS Dynamics CRM Online using Azure Logic Apps, Web Jobs.
• Extensively worked on CRM Plug-in, Custom Workflow activities development.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 365 as per the Business Process.
• Built Field service Management system for Trucks to Deliver goods on time.
• Worked on Project Service Automation and Field Service Automation modules in Dynamics 365.
• Built operational and system processes for Purchasing,Field Service, Inventory Management and Manufacturing.
• Extended PowerApps by using Azure Functions, created Swagger definition by connecting PowerApps to Custom API and added content source in PowerApps and used functions in App.
• Worked on Web API’s and editable Grids using MS Dynamics CRM 365 online.
• Extracted business insights from CRM data through Visual dashboards, SSRS reports and Interactive service hub.
• Created and consumed Web Services using Visual C#, ASP.NET.
• Created/updated custom entities, forms, custom actions, workflows, business rules, in Dynamic CRM 2013/365.

Environment: MSCRM 365/2016, On-Premises/Online Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio Dynamics AX, .NET 2015, SSIS ETL Tools, ADO.NET,ASP.NET 4.0, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.

Confidential

Dynamics CRM Consultant

Responsibilities:

• Worked as per Agile Methodology (Scrum) to meet customer expectation, timelines with quality deliverables.
• Customized MS Dynamics CRM application based on the business requirement
• Created a detailed project plan, which includes tasks based on their priority.
• Automated Workflow Configuration, Customization and implementation
• Customized forms and views for new modules to be added to existing MS Dynamics CRM 2015 system.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2015
• Developed business objects using C# for various modules
• Implemented Custom Settings entity to store and retrieved environment specific settings values during various development activities in C# Plugins, Custom Workflows and JavaScript using SDK assemblies
• Used various report items like tables, sub report and charts to develop the reports in SSRS
• Created User defined Functions, Stored Procedures and Views using SQL Server 2013
• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects. Used JQuery, JavaScript framework to implement AJAX to restrict the screen flicker
• Implemented User Interface in Model-View-Controller architecture, which accomplishes a tight and neat coordination of Java Script, XML and HTML

Environment: MSCRM 2013/2015, On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2012, Dynamics AX, SSIS ETL Tools, ADO.NET, ASP.NET 4.0, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.