PROFESSIONAL SUMMARY:

• Around 12 Years of Experience in IT industries having majority experience Microsoft Exchange Servers Version 20, 2013.
• Experience on office 365 administration and migration with hybrid environments.
• Experienced in Blackberry solutions for device, Administration and implementation.
• Experience in ADCS Service PKI - installation and administration.
• Experience in Lync 2013 /Skype for business Server administration and Implementations.
• Worked on Azure AD, Dir- Sync and ADFS Sever for office 365 Migration.
• Expertise on Active Directory domain and planning and implementation, group policy and management.
• Expertise in Exchange Servers planning and Migration into all Versions.
• Experience in designing, implementing and managing multiple Active Directory Forests and Domains for a large, geographically dispersed enterprise.
• Expertise in Migration Using Quest Migration Manager Tool for Active Directory.
• Expertise in migration projects of Active Directory Domain controllers and windows Servers.
• Experience in implementing, administering, supporting ADFS, DNS, DHCP, WSUS, NFS.
• Experience in Monitoring and maintain systems hardware, operating systems, and related infrastructure to ensure reliable operation.
• Experience in providing day to day support for Active Directory, Messaging and collaboration services.
• Experience in migrating 1000+ Active Directory and member servers.
• Experience in deploying and managing Active Directory Federation Services (ADFS).
• Experience in designing and implementing AD migrations using ADMT and Quest.
• Experience in Windows 2003/ 2008/2012 Servers, Active Directory, DNS, DHCP administration, trouble shooting and implementation.
• Expertise in Email Gateway Appliance i.e. Postini, Symantec Email Cloud, Bright mail and Iron port.
• Expertise in Exchange Archive solutions i.e. Symantec Eva Vault Symantec, and Comm Vault.
• Expertise on Mobile MDM solutions, design and implementation if AirWatch integrated with Exchange with PKI Solution.
• Expertise in Quest migration manager for crosses Forest migration-Implementation and configuration as per the requirement.
• Worked on VMware 5.5. 6.0 administration and Support.
• Worked on Monitoring tool SCOM and Solar wind for windows and Exchange servers.
• Experience in creating and maintain group policy objects for Windows servers host access.
• Experience in creating and maintaining documentation used in the installation, configuration, operation and maintenance of systems hardware, operating systems, and related infrastructure.
• Experience in analyzing system issues to determine root cause, and work with concerned teams in testing and implementing fix to resolve issues.
• Coordinate with service providers, vendors and various teams throughout the organization to ensure timely resolution on all computer related systems and peripherals.
• Monitor performance of Windows Server environment and take appropriate proactive measures to prevent impacts.
• Design and develop specialized automation tools, scripts, and processes for the administration and performance monitoring of Windows systems.
• Provide 3rd level support for issues pertaining to the Windows systems as needed.
• Identifying application dependencies and making them work smoothly together. Trace configuration and operation issues with problem applications.
• Strong commitment to high quality of work and timely deliverables.
• Ability to conceptualize and deliver new methods to increase quality, productivity and reduce costs. Visionary with proven ability to inspire individuals to work toward common goals and accomplish desired results.

TECHNICAL SKILLS:

Systems: Windows Server 2000/2003/2008 R2/2012R2

LDAP Directories: Active Directory and Sun Directory Server

Scripting languages: Power shell, Batch

Databases: SQL server 2000/2005, DB2 and MS Access

Migration Tool: Quest Migration Manager V8.8 & V8.10

Backup Tool: Dell Recovery Manager Tool

Patching Tool: SCCM, Blade Logic

Workstations: Windows XP, 7,8,10

Ticketing: CA Service Desk, Lotus notes, Tracer

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Consultant-Exchange/Active Directory

Responsibilities:

• Design and implementation of Exchange servers, Configuration as per the customer requirement, Configuration of DAG.
• Implementation and Configuration VMware AirWatch Cloud Product for MDM Solution for Sync email on Phone-integrated with Exchange.
• Configuration and manage of Hybrid Environment with Exchange Server 2013, 2016 with Office 365
• Configuration and implementation of Lync 2013 and Skype For business 2015, day to day operation and troubleshooting the problems, finding the root cause and provide the RCA to customer.
• Worked on Escalated outlook related day to day operations issues.
• Configuration and installation of ADCS - Active Directory Services, Implemented PKI for Active Sync devices for base authentication.
• Maintain Monthly activity for Perform Exchange server and windows patching and Exchange Server Cumulative updates.
• Support Users on setting upOutlook2010 accounts to Exchange Server 2010.
• Configuration and maintain of Active Directory forest and Promote New domain Controllers, troubleshoot replication issues.
• Manage and configuration site and services, FSMO Role transfer and demote the Domain controllers and Active directory backup.
• Configuration of ADFS and Office 365 and configuration for Dir. Sync and Okta for authentication.
• Manage and troubleshoot of Azure Active Directory and Sync issues to cloud.
• Managed and installation SSL s for Exchange server and Other IIS services, Publish the website with ISA proxy.
• Configure and manage In place Legal eDiscovery and manage permissions, Configure eDiscovery for Office 365.
• Configuration on migration of new domain on office 365 and Hybrid environment.
• Monitor Exchange health status on daily basis and if required Performing maintenance activities like offline defrag transaction for remove white space.
• Troubleshooting of the daily mail issues and maintaining the Exchange environment good and healthy.
• Managing and troubleshooting Blackberry Servers and Blackberry Express Server and Creating IT policies for blackberry users, troubleshooting server and client issues Creating and managing group policies for users and computers.
• Troubleshooting for Exchange backup issue, Restoration of emails and mailbox.
• Manage and configuration of Symantec cloud and proof point for email hosting and filtering.
• Configuration of new Esxi host and Vcenter Servers, configuration DRS and HA for VMware Datacenter, Migration servers, Vmotion.
• Managing and handling VMware 5.5/6.0 Creating New machine, Configuration for new Project, Vmotion P2V and Storage Migration.

Environment: Windows Server 2008 and 2012, Hybrid Environment with office 365 Coexisting with Exchange 2013 and exchange 2016.

Confidential, South Bend, IN

Lead Active Directory/Exchange Server

Responsibilities:

• Installation, Configuration and management of FOX Exchange 2007/2010/2013 clustered mail environment for all geographical locations.
• Design the Migration and Installation of Exchange Servers, DAG and configuration.
• Configuration of Air Watch MDM by VMware to all Active Sync Users.
• Managing Lync 2013 and Skype For business 2015- day to day operation and troubleshooting the problems, finding the root cause and provide the RCA to customer.
• Worked on Escalated outlook related day to day operations issues.
• Responsible for Exchange 2007 & 2010/2013 Email System and Providing Microsoft Exchange Remote administration and support for a group of 300000+ users with responsibility for planning, deployment, email retention policies, and security for Client.
• Configure and installation of Exchange TLS s.
• Configure and manage In place Legal eDiscovery and manage permissions, Configure eDiscovery for Office 365.
• Monitor Exchange health status on daily basis and if required Performing maintenance activities like offline defrag transaction for remove white space.
• Troubleshooting of the daily mail issues and maintaining the Exchange environment good and healthy.
• Implemented Quest Migration Manager for Active Directory, Quest Migration Manager for Exchange
• Managing and troubleshooting Blackberry Server 6.0 and Blackberry Express Server and Creating IT policies for blackberry users, troubleshooting server and client issues Creating and managing group policies for users and computers.
• Managing backup of Exchange, file servers etc. through HP data protector.
• Responsible for monthly report for PMO and comprising of the IT infrastructure usage on monthly basis.
• Managing and handling VMware 5.5/6.0 Creating New machine, Configuration for new Project, Vmotion P2V and Storage Migration.

Environment: Windows Server 2008 and 2012 Co-existing with Exchange 2010 and exchange 2013 and exchange 2016

Confidential

Senior MS Exchange Server Administrator

Responsibilities:

• Managing 15 + thousand mailboxes with 10 exchange server with Cluster and NLB, Managing CCR and SCC mailbox cluster servers, Managing Lotus Dominos servers, providing L1 support for Lotus Dominos.
• Involved in project migration form Dominos servers to Exchange server 2007, Implementation of Bright mail, demotion of edge server.
• Troubleshooting the application server related mail flow and implement the active sync.
• Providing the Exchange support- Mailbox restoration, Blackberry user support, Database maintenance, Queue database maintenance, monitoring Queue, Daily Server backup, Patch management and up gradation of servers.
• Managing Blackberry servers, supporting Blackberry user for blackberry issue.
• Worked on server restoration-RSG and dial tone recovery.

Environment: Windows Servers 2003 and 2008

Confidential

Microsoft Exchange Administrator

Responsibilities:

• Involved in Migration of whole Exchange server 2003 server infrastructure to exchange server 2007 infrastructure, Migrated more than 10+ Thousand mailboxes from various locations(USA, UK, Bazile) from exchange 2003 to exchange 2007.
• Involved Whole Datacenter Migration activity - File Server Migration, DHCP migration, Printer server migration, Hardware Migration, Network - MPLS implementation.
• Managing Exchange server backup with HP Data-protector and Vertis backup 12, restoration of mailbox, storage group, and Implemented DR site.
• Troubleshooting issues related Migration mailboxes, domain controller’s migration, files servers migration, mail flow troubleshooting - Iron port.
• Involved into Migration project of Domain controllers and all files servers, maintain centralized datacenter.
• Managing Blackberry servers with various location users, like USA, UK, Brazil.

Environment: Windows Server 2003, Exchange Server 2003 coexisting with exchange 2007

Confidential

Support Engineer-Servers

Responsibilities:

• Managing whole Asahi IT Infrastructure for managing Exchange server 2003, file, Print servers
• Providing VIP user support.
• Troubleshooting and installations of software’s and operating systems as well as assembling Desktop Computers.
• Switch and LAN connectivity for users.
• Troubleshooting and Managing Network Environment.
• Creating and managing users.
• Maintenance and installation of network printers.
• User management through Active Directory.
• Remote installation services implementation.
• Creating and managing Exchange 2003 mailboxes and troubleshooting mail issues.
• Assigning of mailbox quota and mail queue management.
• Managing the ADS server, group policies.
• Creating and managing FTP users and configuring server applications.
• Creating, managing and troubleshooting exchange and POP3 email accounts.

Environment: Windows Server 2003, Exchange Server 2007

Confidential

System Engineer

Responsibilities:

• Installation and troubleshooting of OS.
• Installing and troubleshooting of application software.
• Backup and restore of user data.
• Maintenance of LAN connection.
• Installation and troubleshooting of printers.
• Maintaining inventory of laptops and desktops.

Environment: Windows and UNIX