Junior Support Engineer Resume profile, TX - Hire IT People

Summary

Graduate with a Computer Engineering degree and more than 3 years of intermittent work experience. A Team player with interpersonal, analytical skills having hands-on in Agile Scrum methodology.

Technical SKIlls

Programming Languages : Visual C , C .Net, ASP.Net, VB.Net, T-SQL
Web Technologies : ASP .Net, Classic ASP, WPF, WCF, WinForms, MVC
Internet Technologies : HTML, XML, XSD, jQuery, JavaScript, CSS
Scripting Languages : JavaScript, Unix Shell Scripting, Python
Applications / Tools : Team Foundation Server 2010/2012 , Visual Studio 2008/2010/2012 , SQL
Server 2008, Confio Ignite, TestTrack, MS Visio 2010, GCC compiler, vi editor,
OPNET, Wireshark
Operating Systems : Windows 98/2000/XP/7/2003 Server, Ubuntu
Virtualization tools : VMware Workstation, vSphere, vCenter ESX, ESXi

Professional EXPERIENCE

Junior Support Engineer

Confidential

Understanding the Clients' requirements and documenting the same.
Review of design docs to ensure adherence to the guidelines defined by the client.
Implementing enhancements requests to the Equifax's - Workforce Solution EWS application s .
Providing support and solving any issues in the Production system.
Design and development of Web Pages using C .Net, ASP .Net, JavaScript, XML
Writing T-SQL queries, creating Stored Procedures using functions, triggers etc.
Performing validation activities Unit, Integration Regression testing as per the scenarios that are defined.
Creating deliverables Code Review Promotion docs performing peer reviews.

Programming Environment : C .Net 3.5, ASP.Net 3.5, Classic ASP, T-SQL, JavaScript, XML, WCF, jQuery

Applications Used : Visual Studio 2008/2010/2012 , Team Foundation Server 2010/2012 , SQL

Server 2008, TextTrack, Confio Ignite, WinMerge

Confidential

Software Engineer

Implemented enhancements requests to the Agent Compensation/Client Information System in a Mainframe environment, for determining agent compensation, management compensation generated commission statement reports accordingly.
Performed validation activities Unit, Integration and System Testing , identifying and validating the defects found, creating and reviewing artefacts Test Scripts Results , in order to ensure quality in deliverables.

Confidential

Implemented software repository using both C and C , to store and retrieve packages, by managing XML meta-data and utilizing package dependency graphs.
Implemented the client using Win Forms/WPF, communication services with Sockets/WCF, JavaScript for client-side scripts and CSS for browser formatting. Users can access the repository's functionality, such as package check-in, check out, display of repository contents with version control.

Confidential

Implemented a graphics engine in C , that provides a mechanism for reading and writing representation of objects on the drawing canvas with XML, together with facilities for drawing, connecting, and routing graphics objects connected with connection objects, and the means to embed text labels within graphics objects on the drawing canvas. The GUI was managed with WPF and communication services with WCF.
Users can connect to a remote server and establish a drawing session to which other remote users can subscribe. Any of the users can create and edit diagrams which all other users can see and also edit.

Confidential

Implemented a packet filter Firewall in Ubuntu with C, by using Loadable Kernel Module LKM and Netfilter hooks, which facilitate the manipulation of packets without necessity to rebuild the kernel image.

SSL VPN

Implemented a simple SSL VPN in C using OpenSSL Library functions and TUN/TAP virtual interfaces in Ubuntu. The SSL VPN encompasses all the features of modern SSL VPN like crypto, integrity, authentication, key management, key exchange, and Public Key Infrastructure PKI .

Confidential

Implemented a modified bandwidth estimation algorithm monitor agent , which effectively detects the new form of Denial of Service attack on a typical under provisioned Cloud Data Center environment.
When the attack is detected the monitor agent initiates the application migration of services, hosted at a particular domain, to a different cloud provider thus providing continuous Application Availability.

Confidential

Designed and implemented a simple amazon.com database using Visio 2010 and Microsoft SQL server 2008.
The implemented database with mocked data-set was then subjected to joins, views, stored procedures, functions, triggers and SQL Server Reporting Services to assess its effectiveness.

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Junior Support Engineer Resume Profile

TX

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