• Over 8 years of Systems Engineering and Application virtualization experience in managing physical and virtual servers, supporting large organizations adhering to ITIL standards.
• Hands on expertise at data center consolidation, migration, relocation, planning, architecting, installation, configuration, and administration of Microsoft Windows, VMware ESX/ESXi servers, EMC SAN storage, Brocade SAN IP switches, Emerson Remote Infrastructure Terminal servers, IP KVM's and IP Power management Units and Linux administration.
• Handled successful implementation of new Data Center Infrastructure, Network infrastructure, DC Applications and Virtual Infrastructure.
• Job role includes mentoring junior members and handling escalations and responsibilities involved working closely and effectively with all levels of management to satisfy schedules and productivity requirements.

• Microsoft Certified Technology Specialist Active Directory
• EMC Information Storage Associate
• VMware Certified Associate Data Center Virtualization
• ITIL V3 Foundation
• Overall Technical Expertise:
• Expertise on Installation and configuration of multi-user operating systems, which includes x64/x86 Microsoft Windows Server 2012 R2, 2008 R2, 2003 R2, Microsoft Windows 7, Vista, XP.
• Expertise in Windows administration tasks including Active Directory Configuration, Group Policies, Web Server IIS, DHCP, DNS, FTP.
• System Administration-Managing Users accounts, Groups, Roles and Access Permissions.
• Deploying OS and patches using Blade Logic and customize server images, job creation, process automation
• Deploying OS using MDT and customizing.
• Windows Virtualization using Windows 2012 R2 Remote Desktop Services, user level permissions, Disk quota management and publishing Remote Apps, creating collection/Farms.
• Expertise in installation, configuring and troubleshoot the Virtualization flat form using Hyper-V Windows RDS, RDSH, RDCB, Windows load balancers.
• Configuration of Roaming profiles, User Profile Disks using SMB share/CIFS share in Windows.
• Windows Software Update Services WSUS patch management.
• Managing printers, drivers, various software and front end tools.
• Installation and configuration of ESXi 4.1, 5.0 servers and Virtual Machines.
• Design, Implementation, Testing and Deployment of VMware Infrastructure
• Installation and Configuration of VSphere client and VCenter Server.
• Virtual Networking Virtual Switches, VM Kernel Ports
• Managing multiple Datacenters and Clusters with VCenter Server.
• Creating and managing Clone and Template for Virtual Machines.
• Customizing guest operating system on Virtual Machines.
• VMware High availability, Clustering, VMotion, Storage VMotion.
• Deploying VM from Clone and Template.
• Created and documented process for deploying Virtual machines on VMware.
• Server Consolidation with VMware Converter P2P and P2V Conversions
• Configuring, administering and troubleshooting of Clarrion VNX systems which includes but not limited to Thin-Provisioning and Automated Storage Tiering.
• Experience in administrating, maintaining and troubleshooting EMC VNX, Clariion CX-3/CX-4 series.
• Hands on experience with various Brocade enterprise directors 12k and 48k and departmental switches 3900, 4100 and 4900 .
• Installation and Configuration of Storage servers. Clariion, VNX
• Installation, firmware upgrade for HBA, CNA iSCSI HBA for Brocade and QLogic HBA's
• Host Integration for Windows, Solaris, Linux and ESX/ESXi servers.
• Zoning by using the Brocade switches
• Creating the RAID Groups, LUNs and Storage Groups.
• Firmware upgrade for Switches and Storage.
• Knowledgeable in troubleshooting day to day SAN/Storage and host related issues.
• Extensive knowledge of computer server architectures, including peripheral interfaces SCSI, RAID, Ethernet and multi-processor designs.
• Configuration and troubleshoot of all Brocade Network switches/routers MLXe 4, 8, 16, 32 FLS, FCX, ICX etc.
• Installation, configuration and administering Redhat Linux 5, 6.
• Experienced in installation, support, configuration, performance tuning, troubleshooting maintenance of Solaris and Linux using Custom Jumpstart, Kick Start and Interactive Installation.
• Administrative tasks like cleaning of system log files, var files, removing temp files, checking file systems, scheduling jobs and creation of user accounts.
• Configuring and managing McAfee EPO 4.5 Antivirus solution.
• Installation of Splunk servers, forwarders and dashboarding Syslog and Network/server monitoring using Splunk.
• Expertise on remote infrastructure tool Emerson DSView and appliances KVM over IP, Terminal Server and Power Distribution units PDU's .
• Energy management in Datacenters using Raritan Power IQ.
• Inventory/asset management using Emerson DCP Data Center Planner
• Numera Footprints Remedy Helpdesk Ticketing system and report generation.
• Servers mounting, assembling/de-assembling server, troubleshoots, firmware upgrade maintaining of Dell, IBM, HP servers and Chassis.
• Knowledgeable on Network Attached Storage NAS on NetApp FAS3250.
• Actively demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer focused approach.
• Work well both independently and as part of a team. Work well under pressure and conflicting priorities.
• Strong analytical, problem-solving and communication skills, with particular emphasis on clear, detailed Business Requirements into Functional Specifications, and generating reports for management.
• Adapts to new systems and environments quickly, takes ownership of all duties, meeting management skills, Good work ethics, Group and individual based problem solving and decision making abilities.
• Strong leadership and communication skills and working experience with customers, end users and colleagues. Demonstrated ability to work in both individual and team environments.
• Internal trainings to team on deployed application/software and video recording the trainings.

Confidential

Designation: Sr. Systems Engineer

• SME and being part of the global Infrastructure build team, responsible for the entire Windows server infrastructure for various projects includes Windows Hyper-v servers, Active Directory, DNS, Application servers and VMware vSphere Virtualized environment.
• Part of global build team, responsible to build the Windows VMware Infrastructure for various projects.
• Installation, configuration and support of servers utilizing HP Hardware and firmware BIOS upgrades.
• Performed installation, configuration, and administration of Windows 2008 R2 2012 and VMware ESXi 4.1 5.0 environments including support for Virtual Center management, DRS, HA vMotion for a large scale of about 3000 servers.
• Successful completion of a major Migration of core business critical application which includes building the new infrastructure and active participation with the vendors and insisting for an application upgrade.
• Installed and configured the Windows Clustering services for various projects and for business critical database servers.
• Installed and configured Web servers IIS for various internal projects supporting the infrastructure.
• Understanding the security compliance and configuring the servers as per the need.
• Held as single point of contact for the whole project and completed successfully.
• Implemented the new concepts of Windows Virtualization using Hyper V and Application Virtualizations using the Windows RDS
• Installed and configured the Hyper-v Servers for the windows virtualization.
• Installed and configured the Application virtualization using Windows RDS and the load balancers for the balancing the virtualized environment.
• Played a joint role as a VMware SME/SI to collaborate on business and functional requirements and guide the Infrastructure/ WSIT group on planning System design workflows and Migrations.
• Actively participating in project and architecture planning for different projects and suggesting/changing the Architecture to support the latest and recommended trends in virtualization and Cloud.
• Working across 8 vCenter Servers and maintaining an active role in supporting 500 ESXi hosts and 3500 servers.
• Building ESXi hosts and configuring Clusters/Datacenters as per the Engineering documents.
• Installing ESXi on HP blades SD card and rack servers and configuring the settings to cope up with the present environment.
• Creating standard, DV-Switches and configuring network configuration across the vCenter servers.
• Working and configuring Blade logic, MDT and templates in deploying Guests Windows 2003/2008/R2/2012 across different Locations and datacenters.
• Upgrading ESXi hosts actively from ESX4.0, ESXi 4.1 to ESXi 5.1 and ESXi 5.5.
• Deployed View - 6 for the Call Center environment's and monitor the View Infrastructure.
• Creating ESXi host Profiles and adding/removing profile settings to make it compatible with different environments across the vCenter servers.
• Installing configuring and architecting Tivoli, light speed backup policies for Virtual servers.
• Actively working with Event monitoring tools Like NetIQ.
• Actively worked with Storage Teams for allocation/troubleshooting and provisioning of storage, running EMC GRAB's for the ESXi hosts, Guests with SQL- RDM's within a 90 EMC Shop.
• Increasing VMFS Data store's size and working with App teams and Storage Team to resolve disk/space issues.
• Working with the Run Team in resolving ESXi issues like performance and storage issues and actively working the VMware to resolve issues with Tickets.
• Upgraded VMware ESX 3.5 infrastructure to vSphere 4.1 and vCenter 4.1 and to 5.0.
• Creating and deploying Windows servers both Physical and virtual machine using Blade Logic server automation and MDT
• Windows OS and customization using Blade Logic and MDT deployment tools.
• Install and configure the HP c7000 enclosures, HP standalone servers.
• Supporting Vendor for various application installations.
• Participating in periodic disaster and Continuity of Business recovery practice.
• Documented standard operating procedures SOP for troubleshooting, configuring, and setting up virtual servers.
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services WSUS and keeping up-to-date patch-levels.
• Provide support for users, groups and security access to Active Directory objects including organizational units. Managed AD user accounts, access and group permissions in Win 2003 AD.
• Work along with Compliance team to implement controls as per the standards
• Hot and cold cloning of Virtual Machines using VMware Converter.
• Creating clusters in VMware vCenter.
• Configuring High Availability HA and Distributed Resource Scheduler DRS .
• Consolidation of Physical servers and refreshing the hardware
• Cloning of virtual server Configuration of vMotion, vSwitch, VLAN in vCenter.
• Providing and maintaining user access in vCenter server.
• Configuring mail alert for any failure in HA, DRS, CPU, and memory.
• Patch management using VMware update manager for ESX server.
• SAN space allocation for ESXi server host
• Scanning and configuring LUN for ESX server.
• Updating documentation of complete process.
• Disk Space increase using VMware converter.
• Testing and implementing disaster recovery.
• Brocade Communications, Dallas, TX
• Designation: Sr. Engineering Systems Administrator Dec'12 Apr'14
• Brocade is an American technology company specializing in data and storage networking products and I am being part of managing the service desk, Windows, VMware, Data Center infrastructure and applications and supported over 5000 users with around 40k devices.

Responsibilities:

• Engineering Infrastructure labs Data Centers of 600 racks with 9000 devices Servers, Storages, Emerson Remote Infrastructure Terminal Servers, PDU's, KVM's, Brocade Switches Routers
• Managing Data Center Infrastructure services of both production and development labs of 600 racks of equipment.
• Implemented new infrastructure and designed the network and remote infrastructure.
• Service Desk Queue manager Footprints for Day-to-Day operations, queue management and reporting.
• Managing Service Desk SLA's and handling escalations, Lab equipment's installation and setup.
• Managing and deployed over 100 servers using VMware Hypervisor ESXi servers .
• Created and maintaining VMHA, Clustering, DRS, VMotion, SV Motion and Custom roles for users and Administrators.
• Server Consolidation with VMware Converter P2V and V2V Conversions around 70 servers.
• Engineering extended project support on Windows, VMWare, Linux and advanced technology setups.
• Application Virtualization using Windows RDS technology, managing RD Session Host, RD Connection Broker, RD Web Access servers using Windows Server 2012 R2.
• Monitoring the servers and services with Splunk reporting tool.
• Managing huge infrastructure of Network, Windows, Virtual Infra, Linux, Remote Infra devices of over 20K devices with Splunk.
• Intelligent Syslog monitoring, reporting and alerting for critical production servers with Splunk.
• Splunk integration for various application servers for all Development, Testing and production teams.
• Installation, configuration of Splunk servers Forwarders for both Linux and Windows environment.
• Managing AD user accounts, access and group permissions for the RDS setup.
• Configuring Roaming profiles and User Profile Disks for the RDS setup in AD.
• Installation and configuration for Brocade Switches/Routers.
• Server hardware troubleshoots software maintaining of Dell, IBM, and HP servers.
• IBM Flex chassis, HP c7000 Dell M1000e Blade chassis management and monitoring.
• Operating system installation and troubleshoot of Linux, Windows, San Blaze, Server 2003, ESX, ESXi, Cent OS.
• Managing, administrating and troubleshooting EMC Clarrion and VNX series Storages, LUNs creation and presenting to Hosts.
• Installation, firmware upgrade for HBA, CNA iSCSI HBA for Brocade and QLogic HBA's
• Managing FTP, TFTP servers for data transfers.
• Managing Energy management solution using Raritan Power IQ.
• Lab equipment moves, realignments handling, implementing Lab best practices.
• Monitoring Infra service status and proactive maintenance of all the servers.
• Documentation of services, User Guides, SharePoint Intranet, KB, procedural documents for day to day administration.
• Internal training to L1/L2 members in the team.
• Responsible for configuring, maintaining and firmware upgrade of 3000 Avocent appliances such as terminal servers ACS32, ACS6000 , KVM DSR 2020/2030, MPU2016 and PDU PM3000 L3 support.
• Establishing Networks form Data Centers to the labs.
• Installation, configuration and software upgrade of DSView 4 management software
• Backup, DR and firmware upgrades for Avocent appliances, DSView, PIQ.
• L1/L2/L3 Lab equipment support, administration, coordination with vendors for troubleshoot of the lab equipment.
• Intelligent Lab infrastructure services monitoring, log analysis with email SMS based notification with summarized root cause analysis using Splunk.
• Managing McAfee Antivirus solution, Administration of EPO 4.5 and Antivirus VSE 8.8i Anti-Spyware. Run Daily Antivirus Scan on Windows Servers and updating the DAT versions.
• Monitoring the servers and services with Splunk reporting tool.
• Dashboarding the reports in Splunk based on the business requirement.
• Administration and providing seamless support on areas such as day to day administration.

Confidential

Designation: Sr. Systems Engineer

Amdocs is a provider of software and services to more than 250 communications and I am being part of the support team, responsible for the entire Windows server infrastructure which includes around 10,000 users , 3500 Windows servers, Active directory, DNS, DHCP and VMware ESXi Virtualized environment.

Responsibilities:

• Installation, firmware upgrade for HBA, CNA iSCSI HBA for Brocade and QLogic HBA's
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services WSUS and keeping up-to-date patch-levels.
• IBM Blade servers X-240 and hardware maintenance.
• Operating installation and troubleshoot of Linux, Windows, Server 2003, ESX, ESXi, Cent OS.
• Work along with Compliance team to implement controls as per the standards
• Configuring and troubleshoot Avaya IP phones and maintaining Polycom VC's.
• Provide support for users, groups and security access to Active Directory objects including organizational units. Managed AD user accounts, access and group permissions in Win 2003 AD.
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services WSUS and keeping up-to-date patch-levels.
• Documented standard operating procedures for troubleshooting, configuring, and setting up virtual servers.
• Configuring a segregated iSCSI network solely communication between the virtual hosts and SAN units.
• Performed 25 physical to virtual P2V and 40 virtual to virtual V2V migrations using VMware converter. Participated in the 24x7 On-call support rotation.
• Administered for various State Agencies on the VMware Infrastructure 3.5 ESX, ESXI and HP Servers Cisco network devices for the various Data Centers.
• Created virtual machine templates configured sysprep files for customizing operating system deployment.
• Upgraded VMware ESX 3.5 infrastructure to VSphere 4.1 and VCenter 4.1 and to 5.0.
• Performed installation, configuration, administration and troubleshooting on VMware ESXi 4.1 5.0 environments including support for Virtual Center management, DRS, HA vMotion.
• Responsible for managing the IT infrastructure Data Center with around 200 servers and other Network devices.
• Experience in administrating, maintaining and troubleshooting EMC VNX, Clariion CX-3/CX-4 series.
• LUN assigning and Host Integration for Windows and ESX/ESXi servers using Navisphere.
• Zoning by using the Brocade switches.
• Firmware upgrade for Switches and Storage.

Confidential

Designation: Team Lead

TechBridge Networks is a computer networking and telecommunication Equipment Company sells optical networking products to telecom networks in India. I was taking care of company's internal Infrastructure with 300 servers and 1500 users, led the team of 7 members and managed Windows server administration, Active directory, DNS, DHCP, VMware ESXi server administration, backup and recovery of servers and Laptop/Desktop support.

Responsbilities:

• Troubleshooting vcenter, HA, V-Motion, DRS, SAN issues and day-to-day virtual machine performance issues and dealing with storage vMotion problems. Managing Tasks, Events and Alarms.
• Managing VMware ESX/ESXi Servers, Windows Servers, Desktops and Laptops.
• Performed ESX upgrade to ESXi and VMotion and configured of HA, DRS clusters for around 50 servers.
• Assembling personal computers and installing operating systems like Windows XP and Windows 2008.
• Installation and service of PC's/Servers, new user setup configuration.
• Installing software's MS-office, Tally, WinZip, Acrobat reader Photo shop, Corell draw, Flash and Adobe after Effects.
• Managing Data Center operations and consolidation of equipment, ensuring proper rack spacing and air flow management.
• PUE management and Data Center infrastructure maintenance.
• Installing Servers Windows NT Server and workstation, Windows 2000 server and advanced server and Windows 2003 server.
• Maintaining DNS, DHCP, AD DS and production applications.
• Maintained VMware vSphere ESXi 4 and 4.1 servers, support and configuration.
• Executed P2V conversions for multiple physical servers.
• Implementing VMware updates in the update manager to install troubleshoot patches and updates on ESX hosts and virtual machines. Automated tools install and pulling reports on ESX hosts performance.
• Co-ordinated with network Engineer to reconfigure network to change VLANS. Installing and troubleshooting Windows 2003/2008 R2 servers.
• Hardware and server Migration to new data center on HP blade chassis C7000, BL460 .
• Maintained roughly 420 servers Windows 2000/2003, Active Directory, DNS, DHCP at 5 sites worldwide including 4 data centers.
• Handling incident requests, service requests and work to drive them to resolution under ITIL v3 procedure. Testing of App-v Clients for virtualization. Maintain internal IIS servers.
• Monitor status and proactive maintenance of all the servers.
• Configuring, monitoring, and troubleshooting on an EMC Clarion series storages.
• Day-to-day support to internal employees on Windows XP, laptop support.
• Installing Printers and scanners- Ink Jet and Laser standalone and network printers .
• Creating LAN environment and connecting systems to the LAN.
• Hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware, vendor management.
• Performed user account creation, deletion, and configuration.
• Performed occasional off-hours and remote support.
• Install, configure and manage RHEL3/4/5 servers.
• Deploying Windows updates to all servers and clients through WSUS server.
• Managing backup and monthly restoration drills using Iron Mountain.
• Administer and maintain end user accounts, permissions, and access rights installing system-wide software, performing procedures to prevent the spread of viruses.
• Implemented network security policies including new user setup and Implementation of policy restrictions.
• Responsible for daily operations of servers including daily checklists, routine maintenance and daily backups.
• Maintain documentation regarding server and workstation installation and configuration procedures.
• Antivirus installation for all the servers, desktops and laptops.
• Tanzanite Solutions
• Designation: Jr. Systems Administrator Aug'06 May'07
• Tanzanite solutions is a BPO supporting Airtel customer service center and I was part of internal IT support team, and was responsible for support 250 users , 150 Windows servers, Active directory, DNS, DHCP, group policy, Cisco networks and desktops.

Responsibilities:

• Remote Windows 2000/NT/2003 server Support.
• Windows workstation and desktop troubleshooting.
• Providing L1 support for the datacenter.
• Installing configuring and managing HP Proliant DL Servers.
• Managing Symantec server and Client.
• Creating and updating the design and configuration documents for desktops.
• Troubleshoot and install Desktop/Laptop hardware peripherals.
• Managing Network issues and troubleshooting LAN issues.