SUMMARY:

• 25 years of experience in architecture, application design and development, system engineering, large corporate systems analysis and design and development, Research & Development on emerging technologies, database design and performance tuning.
• Products with recognition - Dialect CTI Product of the year, HIP Nursing Tablet wireless application, Confidential product with high customer satisfaction and almost zero customer attrition
• Experience in all phases of Software Development Life Cycle (SDLC) - Concept Definition, Requirements, Detailed Analysis, Design, Development, Testing, Delivery and Maintenance.
• As an Architect and developer, implemented Service Oriented Architecture, Software as a Service (SaaS), Cloud as computing platform and Implementation of internet services in to applications on.NET platform developed in Confidential #
• Hands on experience with Object Oriented Programming, .NET Framework, Confidential #, Confidential ++, VB.NET, VB 6.0, Web Services in .Net, Windows Services, MSMQ, Multiple-Threading
• Architected Redis Caching on ASP.Net application
• Infrastructure programming FTP, SFTP, Robocopy, PGPEncryption
• As an Architect, implemented Mobile Technologies as mobile website and apps, using HTML5, Phone Gap, or Native Development in Java or Objective- Confidential .
• As an Architect, created infrastructure based on Windows 2008 and Windows 2012 with High Availability of Application, Backup, Restore, Web Farm, Replication/Clustering, Networking, NAT, Firewall, Ports, Security/SSL, RAID Controller
• As an Architect & Developer, Database Tuning of MS-SQL Server at Application level, Database Design or Hardware upgrades
• As an Architect & Developer, Implemented XML, XSLT, DOM, Schema Design, Validations, X-Path Query
• As an Architect & Developer, designed, developed and implemented real time monitoring and dashboard for applications and infrastructure
• Analysis and Design on MVC Pattern, Signal-R, Object Relational Mapper, Caching, Entity Relation Diagram
• Guiding team on Mobile Devices development using JavaScript and Phone Gap
• User interface Analysis and Design of Mobile Responsive interface e.g., iPhone, Android Phone, Tablets of different sizes
• Architected & Developed, products and innovative solution with research & development in Confidential #, Confidential ++, Visual Basic, MS SQL Server, service side and client side
• Hands on knowledge of Building data center in the cloud, fairly good understanding of Hard-drive RAID, Firewall Configuration, NATing, Colocation, Redundancy, VPN Network, SSL, FTP/PGP-Encryption
• As an Architect and Developer, Developed applications with strong understanding of logging with different level of errors, now in the internet applications monitoring user behavior is critical
• As a Tech Lead, Root cause analysis of issues/outages hardware or software, and remedial approach to minimize and eliminate the recurrence of such issues in future
• As a Lead & Architect, continuous improvement of existing application & systems, also manage and improve organization methodologies and management approach.
• Project Planning, Resources Planning, Hardware & Software Costs, Effort Estimation, delivery timeframe
• Guide the team with best practice on Version Control, Management of different environment like Dev, Staging/UAT, and Production.
• Passion for learning and problem solving, with ability to lead and motivate team to achieve goals
• Build Team, Improve Processes and Create Efficiencies; creative and smart automation
• Raise the team’s performance; Working with the team to accomplish complex objectives
• Persistence; a strong sense of “can do” with ability to make progress against odds

TECHNICAL SKILLS:

Leading/Management: Bring new Products and Services to market, Team Building, Architecture, Project Management, Project Cost Management,, Delegation and Monitoring

Technical: Microsoft .Net Asp.net, Web Services, Windows Services, Confidential #, Confidential ++, MSMQ, Windows Performance Monitoring, Cloud, Hardware Infrastructure, Networking, | Databases

Business Verticals: Healthcare, Hospitality, Telecommunication, Timekeeping, HR/401K, Marketing

PROFESSIONAL EXPERIENCE:

Confidential

Chief Software Architect

Responsibilities:

• The centralized monitoring gets real time feed from all the production with events monitoring of telephone calls, faxes and other important events. The solution is complex because of real time monitoring. Confidential .com Portal: An aggregated solution which will offer new classes of services that will work seamlessly with local web solution. It currently offers event reservation / ticketing system.
• Created ecommerce and marketing platform for hotels. The framework provisions Room Booking Engine, Payment Gateway Interfaces and more.
• Bugs/Issues Tracker, Timesheet Login/Logout through tablet and advance labor management system, Billing, Sales and Splendid CRM System for tracking customer information.
• These two portals positioned the sales and marketing of the product. The website have advance functionality on pricing based on Pay-per-click model, or pricing of contents and functionality of pricing and promotions based on the IP-Address and link to other tracking system for monitoring leads.

Environment: Windows 2012, .Net 4.5, .Net 3.5, Azure, Telerik, SQL-Server 2012, SQL-Server 2008, Web Services, MSMQ, Redis, Phone Gap for iPhone and Android, Confidential #, SFTP, Cloud Monitoring Services, Signal-R, XML, XSLT, HTML, CSS, Payment Gateway Authorize.net, PayPal, Mercury Payment System, Mobile app on PhoneGap using HTML5, CSS, Javascript

Confidential

Developer/Architect

Responsibilities:

• Message Oriented Middleware (MOM) was an exciting project to serve data from multiple sources through service bus. Application that consumed the data included Web/IVR/CRM applications. I worked in multiple roles, as a Developer and Architect to Design & Develop web services to with multiple backed data sources connected using MSMQ and SQL-Server. The development required application of best practices in Service Oriented Architecture using Microsoft Technologies.
• Hands on development of critical web service serving millions of transactions per month across the enterprise servicing Provider-ID to many applications through the organization.
• I also helped PMO office with projects dashboard designs which could help make strategic decision during the early Concept definition and detailed Analysis and Design phase.

Environment: Microsoft .Net 2.0, Visual Studio 2005, SQL-Server 2005, BizTalk 2006, Microsoft MSMQ, Confidential #, MSSQL Stored Procedure, XML and XSD, .net Serialization and Deserialization.

Confidential

Tech Lead & Developer

Responsibilities:

• Architected, Designed and developed TabletPC wireless application for Confidential t’s clinical information to be used by nurses in hospitals. The diagnosis and prognosis about Confidential ts were discussed between HIP doctors and hospital nurses/doctor, which allowed HIP to proactively limit the wasted procedures and cost. The application was recognized as one of its kind application in the healthcare Industry for innovation and reducing healthcare costs. Information Week featured an article by HIP CTO on this application

Environment: Net Confidential # (User Interfaces, Web Service, Windows Service), SQL-Server DTS, .Net Interop, VB6, MSDE, SQL-Server, Wise Installer, TabletPC Inking SDK, ComponentOne controls and Crystal Report.

Confidential

Technology Adviser/Technical Lead

Responsibilities:

• I did many telecom software products as a team member and technical lead. Dialect suite was a comprehensive product for enterprise call centers that enabled Computer Telephony Integration with Confidential PBX switches. The product created newer breakthrough interfaces to service customers reaching for help via Email, Online Text Chat and Fax, in addition to IVR/Telephone Call. We created Telephone call distribution queue as primary delivery mechanism by creating phantom call. It has won s for being the best in its class and has many success stories with large corporate customers.
• The role also involved hands on design and development of many modules. I designed and developed the demo for the application that made a huge difference in connecting with the buyer.
• I also worked with many Telephone/IVR/Client Server technologies with a unique approach to managing projects/labor hours for Amusement parks and large government organizations. The recording of labor hours could be done from different client operating system and using Telephone IVR System. The product was called “Wye Time and Attendance System”, developed using Confidential -language, Uniface, SQL-Server and Oracle.

Confidential

Consultant

Responsibilities:

• I was involved in the Develop application for Confidential for Retirement Benefits.
• The project required integrating HR Benefits application with 401K plan. The project required application of Client-Server technology on a highly portable client technology. The solution was developed using Uniface, Pro- Confidential & Oracle. This was a 20-man year project involving strong project coordination.

Confidential

Senior Engineer

Responsibilities:

• Worked in International Operation Division, with design and development of Preventive Maintenance System for a France based Company. This was a product sold to many small manufacturing units. It also involved evaluation of CASE tools like FLOW, Views++/ Confidential ++, 4GL-Windows on Ingres, MS-Windows, and Oracle, Sybase, Ingress.
• At Confidential, main line business was in providing Banking application solutions to large bank such as Confidential India, Confidential Riyadh.
• The product was designed to have flexible usage across different types of loan system. Developed in SQL-Forms, Oracle on PC-ATs and Novel LAN.
• Vehicle Loan Booking De-Centralization was an improvised way to do booking of loans at point of sale and the data porting to the main system at End of Day. The development tools used were Cobol-II & ABP.