SUMMARY:

• I’m a creative and analytical individual who enjoys the challenge of developing software products and finding better ways to solve customer needs. I find working with customers to determine and plan a strategic roadmap that insures a product continues to evolve to meet customer needs and open up potential new markets an invigorating challenge. With an extensive background in product management and software development
• I believe I am well suited to determine a products path forward by identifying enhancements and changes that bring the “biggest bang for the buck” to both customers and the organization. Many years of experience managing projects and teams helps to ensure timely and on budget delivery of roadmap initiatives.
• Strategic Planning
• Business Process Analysis and Design
• Product Analysis and Design
• Project Planning and Management
• Scrum/Agile Project Management

TECHNICAL SKILLS:

Application and Web Development: MS SQL VB.Net, C#.Net, Silverlight, ASP.Net, SQL Server 2005/2008

PROFESSIONAL EXPERIENCE:

Software Product Development Manager

Confidential, Vancouver WA

Responsibilities:

• Introduction and implementation of agile/scrum development practices.
• Project management including scoping, resource allocation, estimation and project tracking.
• System/software architecture and design of new enhancements and features.
• Personnel management including hiring, termination, and time management.
• Small amount of hands on development and coding.

Software Engineering Manager

Confidential, Orlando FL

Responsibilities:

• Oversee all development efforts on various software projects using .Net technologies.
• Determined and planned product enhancements including the introduction of new mobile applications to supplement web products.
• Hands on development and enhancement of company intranet utilizing ASP.Net with SQL backend.
• Maintenance and enhancement of SharePoint 2007.
• Research, debug, and resolve reported issues with legacy applications to support ongoing operations.
• Developed integration of time punch data between Mitel phone system and the payroll system using C# and SQL.
• Served as Project Manager for implementing a new accounting system and purchasing system.
• Coordinate with executive staff to align IT activities with company priorities and needs
• Staff management duties including resource allocation, hiring, termination, and time management.

Product Development Manager

Confidential, Orlando FL

Responsibilities:

• Redesigned, developed, and implemented a new Reservation Delivery process resulting in faster delivery, easier support, better auditing, and higher success rates.
• Work closely with the business product owner to prioritize and schedule software updates and content.
• Utilize Agile/Scrum project management process to manage both short and long goals and to track group productivity.
• Determine the technical requirements for customer requested enhancements and interfaced with clients to identify technical opportunities and challenges.
• Handle all aspects of personnel management including hiring, compensation, conflicts, evaluations, etc.
• Developed business intelligence solutions (analysis’, reports, dashboards) that provide management with real time operational and billing information.

Senior Solutions Consultant / IT Division Manager

Confidential, Redding CA

Responsibilities:

• Led a new effort for the company to develop two software products. Listed as the inventor for the patent of one of these products.
• Skilled technology architect with proven success at evaluating processes and systems to determine efficient and cost saving solutions.
• As Division Manager, I restructured the IT division, developed a focus on marketing, and reenergized the team. Results were a return to profitability and a 40% growth in team size within 1 year.
• Lead Software Developer on multiple projects using the .Net platform and VB.Net, C#.Net, and Silverlight
• Experience managing multiple projects simultaneously with an excellent record of on - time and on-budget completion.

Programmer/Analyst/IT Consultation

Confidential

Responsibilities:

• Continued development and support of the Pharmacy Management System developed while employed as IT Director with Confidential .
• Successfully converted 7 pharmacies migrating to outsourced software.
• Designed, created and implemented an enterprise wide system to collect data from 32 remote sites and present operational and financial data in a concise and timely manner to senior management. Solution developed using ASP.net, C#.net, SQL, and Crystal Reports.

IT Director

Confidential, Redding, CA

Technologies: Visual Studios 2005; VB.Net, C#.Net, VB6; SQL 2000, 2005; Windows Server; Exchange Server; Citrix; VoIP.

Responsibilities:

• Developed and Implemented a Pharmacy Management System to replace a legacy system dating from the 1980’s. The system was designed to integrate 7 stores that had previously operated autonomously.
• Business process review resulted in a new workflow design using barcodes and scanners resulting in efficient operations within each store. Results included consolidated data files, standardization of store operations, reduced human resource needs, faster customer service, and corporate level reporting.
• Designed, Implemented, and Administered a high speed WAN with redundancy to support operations in 7 distributed locations.
• Implemented and administered multiple Microsoft Servers both local and remote.
• Implemented internal email server using Microsoft Exchange Server.
• Implemented an organization wide VoIP communications solution resulting in decreased communication costs and better customer service.
• Developed and implemented an IT help desk function to support both vendor and in-house software solutions. Utilized tracking software for efficient Help Desk operations.
• Operation responsibilities included IT security, disaster recovery processes and planning, network infrastructure, server administration, and WAN and LAN configuration, planning, and management.

Programmer/Analyst, Group Leader

Confidential, Redding, CA

Technologies: C++, VB6; AS/400.

Responsibilities:

• Designed, developed and implemented an ERP system resulting in a production capacity increase from 100 units per week to over 2000 units per week.
• Developed and implemented a large scale software system that automated the pricing and bid production for a window and door manufacturing division. The system was utilized by approximately 40 regional sales people throughout the Western United States.