Project Manager Resume

SUMMARY:

Over 6 years of experience as Technical Project Manager withsophisticated ecommerce and SaaS model, software development based onagileproject management. Responsible for writing project plans, tracking metrics and ensuring quality and timely delivery.
6+ years of experience managing offshore .Net development teams. At ease being part of and/or leadingcommunicating objectives / schedules and building shared ownership among cross functional teams, across time zones, languages and cultural barriers
Strong development experience - started career as a front end VC+ programmer (3+years), subsequently did .Net programming and directing development
Completeend to end technical ownershipof the product throughout the Software and Product Life cycle as well asresponsiblefordetermining road map for features and future releases - gathering/ understanding business requirements (BRDs), translating them into PPDs and PRDs. concept ualizing new features, designing (front end UI, business logic and backend) (SOW), scheduling, developing, monitoring / resource management, QA (beat testing and EFTs) deploying them(release management) maintaining them and finally repeating the cycle for the next big feature.
Experience with CRM and Google analytics, Visio, Quick base, MS office, MS Project and SharePoint
Being part of a start-up, have been required to be flexible and take responsibilities in all aspects of a product and not restricted to development.Worked with cross functional teams including Sales, Marketing, Engineering, QA, Support, Product design and higher Management. This includes working with CTO, Sr. VP & Directors.
Experience withdirectly interacting with customers and with pre saleson a need basis to understand technical requirements and present our offering
Experience directly interacting with customers for escalated issues to ensure customer satisfaction and retention.
10+ years of experience, which includes over 9 years of US work -experience starting from an Intern, technical support, VC++ developer to leading an off shore software development team.
Hands on experience (developing and debugging ) with VC++, SQL, JavaScript,, ASP, VB, .NET 2.0, AJAX 2.0, JavaScript, VC++, Crystal Reports, Lead Tools, Farpoint Spread, C#.net, web services, Ajax as well as maintain day to day operations of our software and services

TECHNICAL SKILLS:

Language/MS Office and Others Tools: Systems Analysis Personnel Management Project Management Technologies /Tools/ Confidential . Business Analysis Managing offshore teams Customer Service Mentoring Windows VC++,c# .Net, ASP, VB, XML Product Road Map Data Analysis Communicating across cultural & time zone barriers Stakeholder Communications MS SQL Team Building Data Architecture Translating business needs into technical solutions SOA - Web services, AJAX Goal Setting Complete SDLC Ownership Quick Base, Sharepoint, MS Visio and MS office suites

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Environment: C#, MS SQL 2005/2008, ASP, VB, .NET 2.0, XML

Responsibilities:

Work with cross functional teams including Sales, Marketing, Engineering, QA, Support, Product design and higher Management. This includes working with CTO, Sr. VP & Directors to chalk out a product road map and ensure timely delivery
Completeend to end technical ownershipof the product throughout the Software and Product Life cycle as well as responsible for determining road map for features and future releases - gathering/ understanding business requirements (BRDs), translating them into PPDs and PRDs. concept ualizing new features, designing (front end UI, business logic and backend) (SOW), scheduling, developing, monitoring / resource management, QA (beta testing andEFTs) deploying them(release management) maintaining them
Looking at the technical feasibility of the solution and designing a high level technical solution, mocks ups, pseudo codes, presentations
Interact with 3rd parties (B2B) to integrate their solution with us e.g. Cybersource for online transaction, Confidential for shipping etc.
Prepare SOW, follow, monitor and direct the development team in India to ensure timely delivery and s of all milestones along the way
Review the code, test, provide feedback and keep the team motivated and in sync. with the overall goals and objectives and maintain code base in VSS
Managing Live Servers (Maintenance):

Confidential

Responsibilities:

Prepared financial statements for reconciliation with other operators and subscribers
Supervised system operators and activation cell operators

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