Application Development & Management

Demonstrated ability in quickly analyzing and understanding customer needs and translating those needs into practical applications. Extensive background in mainframe development and migration, strong communication and leadership skills, excel at team oversight, cross-functional collaboration, and customer liaising. Superior project planning, milestone, and scope development, as well as system design, enhancement, implementation, management strategies. 
Technical Proficiencies:

• Environments: Windows, MS-DOS, MVS/XA, VM/CMS, OS/2

• Programming: Java, Visual Basic, SQL, PL/SQL, COBOL/II, VisualCOBOL++, DL/I, CICS, OS/JCL

• Database: IMS-DB, VSAM, DB2, MS SQL Server

• Network: APPC LU6.2

• Tools: MS Project 2007, MS Project Web Access, Rational Rose, Eclipse, TSO/ISPF, OS/UTILITIES, SDF/II, Intertest, Abend Aid, Xedit, Endevor, IMS-Xpert, Xpediter, File-Aid, Animator

• Hardware: IBM 30XX / 43XX / 370, IBM PC

Professional Experience

Hands on Development Manager, participate in code development as well as manage a small group of developers. Develop requirements, solution analysis, milestones and status reporting, coordinating and conducting all cross-functional and intra-organizational project communications. Direct all project implementation and transition to production efforts, overseeing initiation of maintenance and ongoing support mechanisms. 
Selected contributions include…

• Umbrella Outsourcing Project: Served as subject-matter expert (SME) on development project that was outsourced to offshore company which ran for 7 months. Responsible for reviewing requirements and technical design documents and providing sign-offs as well as systems analysis. Conducted technical design meetings to approve design flows, data flows and business process flows.
• Utilized online and batch concepts, CICS, VSAM, SQL Server, JCL, and COBOL technologies. MS Project.
• Distributed Transaction Processing: Developed interface programs to facilitate synchronous communication between two geographically separated call centers and the corporate mainframe to verify policy coverage.
• Utilized CICS, LU6.2, and COBOL technologies.
• Claims Systems: Developed real-time claims processing application.
• Programmed in Visual Basic, VisualCOBOL++, Micro Focus COBOL, and Artform in Windows NT environment, using Animator for program debugging.
• Production Support: Participate in monthly production support rotation.
• Monitor nightly batch cycle providing support utilizing troubleshooting and diagnostic tools.

Performed application development for internal and client-facing systems, leading the entire software development lifecycle (SDLC) across requirements analysis, solution design, programming, testing, and delivery. 

Selected contributions include…

• EDS: As Lead Programmer / Analyst, managed Electronic Data System (EDS) oriented toward client data loading and processing.
• Managed developer team assignments and programming quality through to business unit signoff.
• Served as subject-matter expert (SME) for business rules throughout shifting requirements of business expansions.
• Held responsibility for enhancing critical programming related to financial calculations, changing IRS rules, and client transaction processing.
• Played key role in transition of EDS from mainframe and COBOL/II to java, serving as SME for legacy system and developing class and sequence diagrams in Rational Rose; developed new application components in Java, tested and debugged via Eclipse, and personally performed all SQL stored procedure programming.
• Client Interface: Built innovative functionality into client-facing application allowing client-directed account configuration and modification.
• Created flexibility for client elections, including case-level flexibility for dollar deferrals, divisional tracking, and client reporting.
• Facilitated data integration with existing mainframe and COBOL/II programs through FTP to the local area network (LAN) for access by Visual Basic application providing data to client payroll systems.

Selected Consulting Engagements

• Marketing & Revenue System: Collaborated with internal professionals, serving as one of two Project Managers leading proposal development for a British Telecommunications initiative.
• Gathered and analyzed prospective client requirements to develop a high-level solution design.
• With extended stays in England, ensured high-caliber project scope evaluation for effort that potentially included migration of legacy code, Y2K compliance, and production support.

• Retail Financial Service System: Developed and modified COBOL/II programs for debit/credit card transaction processing.
• Built testing environment supporting superior QA; utilized JCL, COBOL/II, and IBM utilities.

• Inquiry Billing System (ICRIS): Provided ongoing system support, maintenance, and management of real-time and batch system interface programs between ICRIS and both the CACS collection system and the BCRIS billing system.
• ENDEVOR: Supported conversion effort through establishment of testing environment with 70+ test databases.

• Customer Relationship Management (CRM): Designed online application allowing branch management to perform selective outreach to highly valued customers, supported by backend, batch-style reporting.
• Safe Deposit System UI: Automated system front-end to eliminate back-office forms and processes, providing comprehensive safe deposit box inventory, payment, and transaction tracking and reporting.
• Programmed in COBOL/II within IBM MVS environment; leveraged SDF/II, CICS, and VSAM.

• Freight Shipping System: Instrumental contributor to development of communication system and user interfaces supporting faster, more effective intra-organizational data transmissions.
• Utilized APPC LU6.2 program-to-program telecommunications software to support communication between CICS (MVS) and AS/400; replaced existing LU6.1 interface.
• COPICS-E Manufacturing Software: Member of team responsible for software enhancements, programming new features for upcoming release.
• Worked in COBOL within IBM MVS environment supporting IMS databases with CICS.

Additional experience as Systems Development Manager for IBM; consulting background also includes successful engagements with General Reinsurance, Reader's Digest, Inc., Georgia Pacific, Inc., and Aetna Life & Casualty.

Educational Background

Bachelor of Arts in Psychology
Confidential, Denver, Colorado

Professional Development
60 PDU's/Project Mgmt. Professional ~ COBOL ~ Basic ~ Pascal ~ Analysis & Design