Siebel Consultant Resume
Melbourne, AustraliA
Experience Summary
- 4 years of experience in IT with working experience in Development, Enhancement Maintenance in Siebel
- Experience in Siebel Tools, Escript, Workflow, Com Script, EIM,SQL, JSP, Spring
- Trained in Assignment Manager
- Worked with Siebel Tools, COM Script, Oracle SQL Developer, Toad, WebLogic Portal and Eclipse IDE
Career Profile
Date | Organization |
Technology |
Role |
22-Oct-2007 to till date |
TCS, Chennai & Australia |
Siebel |
Team Member |
Technology
Hardware | Software Products |
Tools |
Windows 9x/2000/XP |
CRM Tool: Siebel Tools, escript, workflow, COM script,EIM |
Siebel 7.8,Siebel 8.1 |
Scripting Language : Java Script |
ECLIPSE |
|
J2EE Technology: HTML, JSP, Servlets, Spring |
ECLIPSE |
|
DB: Oracle 9i |
Oracle SQL Developer,Toad |
|
Server: Weblogic8 |
Subversion |
|
Java, J2EE |
WebLogic Workshop 9.2.1, WebLogic Portal 9.2.1 |
|
Content Management :Vignette Content Management |
VCM |
Qualification B.Tech. Major and Specialization: Biotechnology
Certification Siebel Sales Champion
Awards Received 1) Best Team Member Award Achievement Summary: Was always on top of all the systematic Operatic processes. Had been on time for all the deliverables both with respect to customer and also with TCS, like reports, PMRs, Audits, Metrics, Status reports
2) On the Spot Award Achievement Summary: Had contributed to the Nokia B2B CRM & NfB project and during her free time had contributed to the Siebel testing for Nokia RLP project. Also done a process improvement using PDCA principle and the same has been uploaded in TCS Impact Tool and approved Assignments Project 5 Working as developer for TheHomeDepot Client and using Call Centre Application version 8.1 Project 4:
Project/Customer | Confidential |
Work Location |
Melbourne , Australia |
Period |
Feb 2010 to June 2011 |
Description |
Acumen is a Trade promotion management application that integrates the data from SAP and Demantra,which is a forecasting tool. Acumen helps customer with forecasting and planning the sales through Sales Volume Planning. This application helps in tracking its sales efficiently through out asia pacific , execution in its plan and promotion with early resolution in claims. It also involves the tracking of Customer Discount for the Promotions planned. |
Responsibilities |
|
Role |
|
Solution Environment |
|
Tools |
Siebel 8.1,Toad,Com Script |
Technology |
Siebel |
Database |
Oracle 10g |
Project 3:
Project / Customer | Confidential |
Work Location |
Chennai , India |
Period |
May 2009 to Feb 2010 |
Description |
Retail Net provides end-to-end business process for Nokia's Field Force Management and Retail Net initiatives as per the industry standard. Retail Net application consists of three modules Field Force Management, Retail Promotional Planning and Customer Data Management. The System was built and implemented on the Siebel eConsumer and Siebel Analytics platform |
Responsibilities |
|
Role |
|
Solution Environment |
|
Tools |
Oracle SQL Developer, Siebel 7.8 |
Technology |
Siebel |
Database |
Oracle 10g |
Project 2:
Project / Customer | Confidential |
Work Location |
Chennai , India |
Period |
March 2009 to April 2009 |
Description |
RLP Reports, a module configured through the Siebel Analytics interface helps to manage and view reports of Nokia Academy Dashboard. RLP Reports enables the Area Administrators of Nokia Retail Portal 1.0 to understand the structure of learning courses available in Nokia Academy RLP Reports provides details on the courses and certifications conducted in Nokia Academy. In addition, it provides statistics on the enrollments and completions of a course taken up by the appropriate learners. Furthermore, RLP Reports provides course evaluation details like quality of trainer, content of the course, over all quality of the course, and so on. |
Responsibilities |
Testing |
Role |
Tester |
Solution Environment |
Siebel 7.8 |
Tools |
Siebel Analytics 7.8.4 |
Technology |
Siebel |
Database |
Oracle 10g |
Project 1:
Project / Customer | Confidential |
Work Location |
Chennai , India |
Period |
March 2008 to March 2009 |
Description |
Nokia For Business project is developed to enhance the business and to make the interaction with the reseller, distributor and the end customer easier. Support Nokia Com is a support website for B2B and NfB customers and collaborators; it provides tools for Employees who support them. The Customers access via Internet and the Employees access via Intranet. This project involves various technologies- Siebel, Weblogic portal, Vignette CMS . This project integrates lot of interfaces. The objective of this project was to increase the Nokia’s sales. |
Responsibilities |
|
Role |
|
Solution Environment |
|
Tools |
Oracle SQL Developer, Eclipse3.2,Siebel 7.8 |
Technology |
Siebel, Java, J2EE, Vignette CMS, Spring, JavaScript |
Server |
Windows, WebLogic 8 |
Database |
Oracle 10g |
Framework |
Spring |
Process Improvements 1) I have developed a tool that would proactively work and alert the developer, if any exception or error occurs in the application by prompting mail. This tool had saved a cost of $10854 per year for my project and had been adopted by other projects as well
2)I have developed another tool too. A query had to be run every 10 minutes and based on the result of the query, action needs to be done, I developed a cron job that would run the query automatically every ten minutes and result is mailed to the developer Training / Continuing Education Summary
Program or Course | Coverage |
Date |
TCS ILP |
Software engineering, C, Cpp, Effective written and spoken communication, Interpersonal skills and Business etiquettes. |
Oct 2007 - Dec 2007 |
Siebel Training |
Siebel Configuration that includes drilldown ,mvg , join, screen, view , BC ,BO, Applet, Picklist ,Responsibilities Configuration and workflows and scripting |
Jan – Feb 2008 |