SUMMARY:

• Highly - skilled software developer professional bringing more than 10 years in software design, development and integration. Advanced knowdege of C++ and COBOL languages and Network connections.
• Knowledgeable software developer and desktop support specialist skilled in data collection, analysis and installation, migrating OS management. Works well under pressure and consistently meets deadlines and targets while delivering high quality work.
• Analytical software developer possesses strong knowledge of C++ and COBOL programming. Quickly masters NEW software packages and hardware technologies.

TECHNICAL SKILLS:

Programming Languages: C / C++, COBOL, Javascript, PowerShell, TFS, CVS, Artificial Intelligence, RPG II, Pascal, Fortran, Machine Language Assembler.

Networking: LAN/WAN/WLAN network, TCP/IP, HTTP, SMTP protocols, VPN (Virtual Private Network), database administration and firewalls, switches/routers using engineering installation documentation.

Operating Systems: Installations of Operating Systems, DOS, Windows 95, 98, 2000, XP, Vista, 7, Server 2003, Server 2008, Windows 10, Android, Windows Mobile, UNIX, IBM Server AS400.

Office Tools: Microsoft Office (WORD, EXCEL, OUTLOOK, ACCESS, POWERPOINT, etc), Nitro PDF, Corel Draw, Adobe, Photoshop, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Everett, WA

Support Software and Hardware

• Identified, researched and resolved system and network operations problems, frequently on an individual basis in consultation with other staff and/or users in a professional, customer oriented and rapid manner.
• Used network management tools to discover, map and maintain the network; responsible for network equipment OS and version upgrades; conducted research of new technologies and implementation strategies; monitored and maintained network interfaces to insure its highest level of performance and makes modification and enhancements as needed; handled escalated user problems, questions, and request.
• Configured, monitored, and maintained wired and wireless network infrastructure including basic wiring, routers, switches, wireless access points, and network access control.
• Delivered prototypes for testing in production; maintaining/updating for business needs; testing and speed of Access within Rules of Database Normalization; worked design, analysis, development and deployment efforts for multiple enterprise application projects to solve complex business problems.
• Assisted in the evaluation and selection of supporting tools, schema design and maintenance, physical and logical configurations, recovery strategy, and monitoring and storage subsystems.
• Worked with the content team to optimize site content, find content gaps and strategically build internal and external links while developing, implementing, recommending alternative social media strategies.

Confidential, Redmond

IT Lab Assistance, Help Support Software and Hardware

• Experience executing small and medium scale (10-100) PC refresh projects, deploying desktop PC and laptops images
• Demonstrated ability to provide end-user support by means of remote access tools, email and phone.
• Directly handled the installation, organization, and maintenance of end user workstations and interrelated hardware and software such as MS Outlook 2010, Lenovo and Dell laptops in Microsoft
• Managed remedy/dart ticketing systems to organize and complete nearly 100 tickets a month.
• Configured all new equipment including installations and updating of software, as well as troubleshooting and network connections.
• Test new hard disks for clouding requirements, check and implement new clouding technologies for all Microsoft applications requirements and document all information
• Coordinate with the team members from different requirements and discuss and resolve problems occurred in meeting rooms.
• Managed and monitored inventory; ensured completeness and inventory of supplies.
• Specialized in maintaining servers and clients as well as resolving all service related problems.

Confidential

Software Developer and Network Engineer

• An accomplished professional with more than 8 years of experience in the areas of Project Management, System Administration, Networking and Troubleshooting and more than 10 years in Software Development in C++
• Experience in installation and administration of Mail Support, LAN, WAN, Windows NT, PCs, Servers, Cisco Switches/Routers and Microsoft Office applications.
• Proficient in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
• Expert in modern concepts of end-to-end program planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to qualify management in adherence to quality guidelines and norms.
• Analyzed and designed relational databases using AS/400 mainframe and UNIX platform. Analyzed and designed relational databases using AS/400 mainframe and UNIX platform.
• Windows Operating System and Linux Installations.
• EEPROM programming and Ethernet, Serial ATA (SATA) and Serial Attached SCSI Installations.
• Built, tested, and deployed scalable, highly available and modular software products.
• Wrote and implemented scripts to enhance user experience and integrated scripts with the CMS.
• Designed and developed transactional and analytical data structures.
• Modified existing software to correct errors, adapt to new hardware and improve performance.
• Worked closely with clients to establish problem specifications and system designs.
• Performed regression and system-level testing to verify software quality and function before it was released.
• Collaborated with product management to design, build and test systems.
• Debugged and modified software components.
• Collaborated with other developers and performance engineers to enhance supportability and identify performance bottlenecks.
• Troubleshoot and Desktop Support in Microsoft and IBM platforms in various software issues using debugging procedures and coding techniques like the following:
• Merge 2 sorted arrays in which the idea is to sort two arrays by merging them together. If there is a greater element in arr1 than in arr2, then we move the last element in arr1 to arr2 and keep on looping until there is no more element in arr1 greater than the element in arr2
• Implementing a queue using array in which the idea is to have two pointers i.e. head and tail in the array as the insertion process occurs the tail pointer increases
• Reverse a linked list in which the idea is to have 3 pointers where first and end pointers will be used to reverse the link and the head pointer where in the beginning pointing to first pointer will now point to the end pointer
• Insert into a binary search tree in which the idea is to insert a new value into a binary tree and check whether the new value is equal to the current node, if so duplicate is found. If it is less than the current node, then if there is no left child then an insertion is processed otherwise handle the left child as the current node and same algorithm is processed. If the new value is greater than the current node then if there is no right child then an insertion id processed otherwise handle the right child as the current node and the same algorithm is processed.
• Setting up and managing Local and Wide Area Networks (LAN, WAN) to maintain maximum network uptime.
• Handling Networking & Database Administration with technical expertise in the implementation, operations and support function using IT as a tool.
• Monitoring network maintenance activities and ensuring prompt troubleshooting of network problems, to achieve maximum network uptime.
• Managing IP allocation & ensuring minimal downtime of machines, configuring servers for fault tolerance with User Security and Disk Space Management to optimize the server utilization.
• Conducting System/ Requirement Analysis for understanding client (internal/external) business processes and mapping them to required framework standards.
• Installing servers, MS Windows, network services, Active Directory, workstations and peripherals.
• Suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence.
• Interacting and building relationships with clients for addressing challenging issues.

Confidential

Software Developer

• Stress-tested server code to validate code changes.
• Developed object-oriented software, including AS/400 mainframe server and UNIX platform in C++ and COBOL languages.
• Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
• Evaluated potential software products based on new and existing system development and migration requirements.