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Microsoft Dynamics 365 Technical Consultant Resume

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SKILL:

Programing Languages: Java, C, C++, SQL, Python, Ruby

Web Technologies: HTML, CSS, JavaScript, PHP, ASP.Net, Angular.js, Node.js, Express.js

Databases: SQL Server, Oracle, PostGreSQL, Workbench, MySQL, ADO.Net, Database Design and Programming, SSRS, PowerBI, PL/SQL, MongoDB, PL/SQL

Microsoft Technologies: .NET, C#, Office 365, Sharepoint, OneNote, Word, Excel, Powerpoint, SOAP, REST

Microsoft Dynamics: Sales, Service, Marketing, Customization, Configuration, Security, Process

PROFESSIONAL EXPERIENCE:

Microsoft Dynamics 365 Technical Consultant

Confidential

Responsibilities:

  • Designed and developed the database for items and user information.
  • Designed the UI of the footer to include sections relevant to the eCommerce website.
  • Worked and debugged with search functionality to allow users to search for a specific item.
  • Worked and debugged issues with the user being able to upload images.

Technologies: CakePHP, HTML, CSS, JavaScript, MySQL, Workbench, PHP

Microsoft Dynamics 365 Technical Consultant

Confidential, Reston, VA

Responsibilities:

  • Customized and configured SLA, Work Hours, weekly, and holiday schedule.
  • Customized the Contact entity to include relevant fields.
  • Configured field security to hide social security number from users with the role Contoso Associate
  • Configured SLA and configured the required time needed for cases based on priority to be solved.
  • Configured the Case entity to allow users to select from loans and policies whenever a case gets created.
Microsoft Dynamics 365 Technical Consultant

Confidential

Responsibilities:

  • Created users through the Office 365 Admin Portal and assigned security roles to each user.
  • Designed and developed custom entities for reimbursements and items.
  • Customized and configured employee and manager roles based on field security.
  • Configured the Reimbursement form to contain a sub - grid containing the items entity allowing employees to add multiple items to each reimbursement request they create.
  • Designed a view for employees to view solved and pending requests along with the manager’s lookup.
  • Linked SharePoint on the Item entity such that for each reimbursement request, an employee can upload images as receipts on the Items section of Reimbursements.
  • Designed a process workflow such that an email gets sent to the manager if an employee’s reimbursement request does not get approved within 2 days.
Microsoft Dynamics 365 Technical Consultant

Confidential

Responsibilities:

  • Designed and developed a registration page allowing each user to check the checkbox if they are a manager or an employee.
  • Designed the UI using SiteMaster ASPX pages to customize what tabs employees and managers can view.
  • Connected to the database using SQLServer to access employee data, manager data, and reimbursement requests.
  • Developed a page for employees and managers to view and update their information, such as entering their first name, last name, and email into the system.
  • Added two buttons for Approve and Deny, within the Reimbursement grid for managers to approve and deny requests.
  • Configured reimbursement requests containing name of the request, amount, and purpose for employees to submit and managers to approve or deny the request.
  • Configured manager's page to view all employees registered in the database

Technologies Used: C# Programming, HTML, CSS, JavaScript, ADO.Net, ASPX, Microsoft SQL Serve

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