SUMMARY:

• Around 5+ years’ experience in Salesforce Administration/ UI Development also Lightning including analysis, modeling, design, coding, testing and implementation on various business domains like Financial, Insurance, Telecom and Healthcare.
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third - Party API’s and displayed within the Lightning component.
• Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the Lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the Lightning component .
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in integrating with external systems using SOAP API, Rest API.
• Experience in working with call in and callouts API’s to make integration with external systems like SAP and oracle systems.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard,
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Working with Field Service management using service max.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Experienced with Lightning UI development.
• Experienced with Salesforce Security like sharing model, data structures, data modeling, & database schema is required.
• Experienced with integration with backend systemes like SAP and Oracle
• Proficiency in programming languages and database such a Java, Java script, HTML, J2EE.

TECHNICAL SKILLS:

SFDC Technology: Salesforce CRM, Apex classes, Lightning, controllers and extensions, Visual Force Page, SOQL, SOSL, Apex, Triggers, SOAP API, REST API,SalesCloud,Service Cloud, Marketo tool, Administration

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

SFDC Tools: Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse)Languages: Apex, Java, PHP with My SQL database.

Web: HTML, CSS, JavaScript.

Operating System: Windows XP, Windows Vista, and Window 7

PROFESSIONAL EXPERIENCE:

Confidential, Minneapollis,MN

Salesforce Lightning Developer/QA Analyst

Responsibilities :

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Component to Lighting Pages and Record Pages . Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Implemented sales cloud, service cloud and marketing cloud using pardot.
• Automated marketing cloud using pardot like lead qualification, lead management and sending messages.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom Tabs, Validation Rules, Approval Processes and Auto-Response Rules for automating business logic.
• Pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created Templates, Approval Page Layouts and defined Approval Actions on them to automate the processes.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Used field level security along with Page Layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader.
• Used Informatica cloud service to integrate the data between systems.
• Implemented data migration using Informatica on demand and data loading using Data loader, import wizard.
• Involved in embedding the customer support directly into mobile apps, from case management to SOS which has helped our company to provide in-app mobile support with live agent video chat, screen sharing, and on-screen guided assistance.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Westbrook, ME

Salesforce Lightning Developer.

Responsibilities:

• Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
• Created custom dashboards for manager’s home page and gave accessibility to dashboards for authorized people. Used Data loader to load the records on to the force.com platform.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud, Call Center, Chatter & App-exchange applications.
• Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatica on demand.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend, Visual Force pages and Salesforce Lightning Experience as user interface.
• Involved in creating a component for custom buttons which are not supported in Lightning.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning .
• I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning component Framework and Built reusable UI/UX components with Lightning component framework.
• Worked on Enterprise Territory Management where Experienced with larger customer environment like 4000 users
• Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Having experience on Marketing Cloud implementation.
• Having experience on customer community like creating users and profiles for customer community.
• Creating custom pages and giving access to customer community.

Environment: Salesforce.com, Force.com, SFDC Lightning, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports .

Confidential, Philadelphia, PA

Salesforce Developer.

Responsibilities :•

• Administrated and monitored the company's Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert
• Created Profiles, Roles based on Organization role hierarchy and implemented Record - Level and Field-Level security and configured their sharing settings.
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce . com implementation.
• Developed field and page layout customization for the standard objects like Account, contact, Leads.
• Maintained and gave permissions to communication templates based on Profiles.
• Involved in Accounts Merging, maintaining Public Groups.
• Created Reports and Dashboards as per the customer requirements.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.
• Imported accounts and contacts data through Import Wizard.
• Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy.
• Performing the Risk Analysis and Cost Assessment for the Project implementation.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow and Approvals.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Created new custom objects, assigned fields, custom tabs, components, custom reports.
• Created custom Reports based on business need and associated them to Dashboard.
• Customizing Company Profile, Security Controls and Communication Templates of the organization as per the organization requirements.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Marketing Cloud, Service Cloud, Data Migration, Rest API, Soap API, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Confidential, Milwaukee, WI

Salesforce Developer /Administrator

Responsibilities:

• Involved in complete development cycle requirement gathering, design, development, quality assurance, testing, maintenance, and support.
• Used and administered salesforce CRM, in a support capacity logging tickets, and running reports for performance related metrics.
• Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields.
• Responsible for providing object level, record level, field level security by creating roles and profiles.
• Developed various Controller classes and Apex Triggers for various functional needs in the application.
• Design of Visual force Pages, Dashboards and various other components as per the client and application requirements.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Worked with SOQL & SOSL queries with Governor Limits to store and download the data fromSalesforce.com platform database.
• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Created various Batch jobs and time based workflows to update the data regularly. Created Dashboards using customized Dashboards components.
• Customized salesforce.com fields, page layouts, record types, list views and queues.
• Created Business Rules, Client Scripts, UI Policies and UI Actions.
• Development of Service catalogue which includes creating new catalogue items, designing workflows and execution plans.

Environment: Saleforce.com platform, Apex Language, Visual Force, HTML, Flex, Java Script, Eclipse IDE Plug-in, API, Oracle, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Job responsibilities involved as Salesforce.com Developer and Administrator.
• Gathered the list of requirements from business team members and documented them. Then implemented the finalized requirements on Salesforce.com Platform.
• Setup of Salesforce.com application and customized the application depending on the functional needs of the organization.
• Designed new Tabs for different business users and centres.
• Developed various Custom Objects, Components and Controllers.
• Used the various salesforce Standard objects such as Accounts, Contacts, Opportunities, Leads, Campaigns and Reports.
• Developed and configured various Custom Reports and Report Folders for different user profiles
• Created and deployed Several Reports using salesforce.com platform.
• Implemented the concept of lookup, master relationships on various objects and established many to-many-relation by implementing the concept of junction object.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Implemented the escalation rules for automatic case generating to call center reps which would in turn generate quick issue resolution email alerts.
• Designed the Dashboards for tracking the usage, productivity and performance of business centers and reports used by sales team.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created and used Email templates in HTML and Visual force.
• Used Cast Iron Integration systems for integrating CRM with legacy systems.
• Provided support with the help of salesforce.com support and trained the internal users in using the application and develop own custom reports based on their need.

Environment: Saleforce.com platform, Record types, Reports, Dashboards, Email, Triggers, Sharing Rules, Validation Rules, Dashboards, apex language, visual force pages, JSCRIPTS, HTML components and controller.

Confidential

Java UI Developer

• Played an active role in the team by interacting with welfare business analyst/program specialists and converted business requirements into system requirements.
• Developed, Designed and modified websites with the use of HTML 5, CSS 3, JavaScript, Angular J s, Angular-Ui, Node.J s, Express, MongoDB.
• Developed and deployed UI layer logics of sites using JSP.
• Struts (MVC) is used for implementation of business model logic.
• Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages with Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed the XML data object to generate the PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
• Implemented mid-tier business services to integrate UI requests to DAO layer commands.
• Utilized Angular JS framework to bind HTML template (views) to JavaScript object (models) and created custom Angular directives using .module and .directive
• Developed Single Page Application (SPA) using Angular JS , created Multiple & Nested Views, Routing, Controllers, Services and Custom Directives.

Environment: J2EE, JDBC, Java 1.4, Servlets, JSP, Struts, Hibernate, Angular JS,Node JS, Web services, SOAP, WSDL, Design Patterns, MVC, HTML, JavaScript 1.2, Web Logic 8.0, XML, JUnit, Oracle 10g, My Eclipse .