PROFESSIONAL SUMMARY

• Director of Technology having 15 years of experience in IT industry with focus on Product Development, Vendor Management, managing large outsourcing engagements, IT Strategy and Business Development.
• Led PeopleSoft/Java implementations, internet/intranet portal developments with hands on experience and managed cross functional teams globally.
• Experienced in partnering with business leader/C-level executives on IT strategies to optimize costs, improve operational effectiveness, align IT operations with business strategy.
• Directed several large outsourcing contracts with annual revenues over $10M. Directed various developments, global implementations, maintenance, and upgrade projects on tight budget and schedule.
• Experienced in managing Product Development and Support teams to accelerate speed to market, improve product quality and motivating highly focused teams to successfully meet/exceed company objective.
• Holds an MBA from a top business school (Emory University) in the US and an engineering degree from a premier university in India (BITS, Pilani).

Global IT Delivery
M&A Integration
Business Development
Product Development
CMMI, Six-Sigma and SOX
Vendor Management & Negotiating Skills
Management by Objectives
Budgeting and Cost control

ERP ( SAP, PeopleSoft, Oracle ERP)
.NET Frameworks , J2EE, Struts , MS Project/Office
Oracle, SQL Server, MySQL
Mainframes ( IBM ES/9000), AS 400 , Unix, Linux
Java, COBOL, RPG, C,C++, .NET
Siebel, WAN/LAN, Networking, Data Center
Waterfall, SCRUM, RUP,XTREME
SharePoint, IIS, Weblogic, Websphere, JBOSS
TOGAF, Zachman
ITIL, COBIT, Cloud ,SAAS,LAMP

MBA, Enterprise Strategy & Marketing,Atlanta, GA
(One of the Top 10 MBA Programs in the US & top 25 in the world)

B.E. (Honors) Mechanical Engineering,BITS,
(One of the Top 2 engineering institutes)

Sun Certified Java Professional.
ITIL Certified
Ranked 27th in the state of Tamilnadu in 10+2 exams among 500,000 candidates

Confidential, Jan 2010 - Oct 2011
Director, Product Development/Support

S1 Corporation delivers integrated corporate and retail banking online products on an open platform (Java/Mainframe) As a Director at S1 Corp, I successfully managed the following initiatives. Also supported professional services/sustaining to improve profitability.

• Built capabilities in Java/J2EE/Websphere/Struts/Hibernate/DB2/AIX within the support organization to reduce dependence on Professional Services and Engineering groups.
• Supported the Mobile enablement initiative for corporate & retail online software solutions.
• Managing day-to-day activities of teams dispersed globally to deliver Solutions & Products, while ensuring customer satisfaction throughout the lifecycle of the customer's relationship.
• Working with the Sales, Technical teams to respond to RFPs, provide best suited business solutions to customers and close contracts. Also work with customers to identify future needs that will shape product positioning.
• Steered SWAT initiative to improve product performance and quality. Streamlined development/QA processes to improve quality across different modules (ACH/Wires/Transfers etc).
• Managed the Data Center Operations providing 24/7 support and infrastructure services to S1's Treasury online (hosted) customers. Worked with infrastructure team to forecast future storage/processing needs & managed WAN infrastructure changes. Improved the Sev1/Sev2 SLA from service desk/DCO by implementing operational guidelines based on ITIL v3 Service Management model.
• Kicked off Technology initiative to implement JIRA/Greenhopper to support Agile Development Methodology.
• Streamlined the communication within and outside the organization to improve visibility for customers. Also improved communication and collaboration between engineering, sustaining and support.
• Supervised the performance improvement efforts by providing guidance to analyze javacore/heapdumps from customer installations. Also procured and utilized various diagnostic tools to identify and improve critical SQLs/Stored Procedures to improve performance.
• Addressed JVM memory/fragmentations issues by identifying excessive account information on the session and guiding development team to fix them.
• Implemented ITIL processes to improve customer support SLAs.

Confidential, Charlotte, NC Jul 2008-Dec 2009
Enterprise Systems Manager

Managed SharePoint/J2EE portals, PeopleSoft and BI systems and vendor relationships to support strategic initiatives at Wachovia/WellsFargo. Generated annual cost savings of $500K by eliminating processes and improving efficiency through automation. Responsible for Development/QA activities and all deliveries to LOB. Managed a team of 70 across different locations (2 QA managers, 1 Development manager, Database and Support teams) with a budget responsibility of around $1 million.

• Streamlined the IT service delivery process to bring average resolution time from 10 hours to less than 4 hours for SEV1 & from 4 days to less than a day for SEV2 support items. Implemented best practices to achieve 98.5% system availability and reduce defects by 10%.
• Eliminated redundancy across application environment by decommissioning 400 out of 2,000 interfaces and reduced associated costs of $500K.
• Managed the support team for PeopleSoft HR Workforce Admin, Payroll, Ben Admin, Time keeping systems and a java based HR Portal. Achieved 99% consistency with payroll and benefits processing for 120000 employees.
• Led the Wachovia/WellsFargo PeopleSoft integration activities with tight budget/schedule. Coordinated with the business to build a transitional data feed using Application Engine Programs & SQRs to avoid disruption to legacy Wachovia systems.
• Worked with the senior management to implement KPIs and scorecards for SLA tracking and payroll accuracy.
• Supervised the merger activities for two big mergers (WestCorp/GoldenWest). Led a team of 15 to identify, document customizations needed for the merger and develop/test using Application Engine, PeopleCode, SQRs and Shell scripts.

Confidential, Charlotte, NC (10000+ employees) Oct 2005-Jun 2008
Senior Technology Manager

Managed large IT outsourcing contracts generating annual revenues up to $50M. Successfully supported 4 post M&A (ranging from 6,000 to 30,000 employees) activities and quickly achieved steady state operations. Managed the PeopleSoft upgrade project to version 8.9 and PeopleTools version 8.47 and simultaneously improved service level from 83% to 97% based on various metrics.

• Successfully completed PeopleSoft upgrade from 8.0 to 8.9 and converted 150 SQR programs to Application Engine as part of the upgrade. Moved from Mainframe platform to UNIX.
• Developed the architecture for future state system, System wide Transition Plans and identified critical infrastructure/connectivity changes to achieve post-transition steady state support model in 3 months.
• Managed a separate team to support 4 mergers between 2006 & 2008 with aggressive timelines. Supervised the conversion activities involving development, testing and deployment of scripts/programs to merge a total of around 50,000 employees from different organizations.
• Managed the conversion of HRMS/Payroll systems from PeopleSoft to SAP at Detroit Energy (DTE). Designed and developed Application Engine/Component interface programs to implement a bridge into PeopleSoft from SAP.

Confidential, NJ (10000+ employees) Apr 2002-Oct 2005
Account Manager

Responsible for managing client accounts, identifying opportunities for cost reduction and advising clients on new technology trends with promising results. Directed the development/testing teams to support PeopleSoft Fin/Supply Chain & Oracle applications. Was also instrumental in achieving CMM level certification for the organization and improved software quality by implementing best practices.

• Increased revenue from existing outsourcing contracts by $250K/year by aggressively pursuing new business opportunities and demonstrating a high level of service quality with proof of concept. Won new engagements/contracts worth up to $750K in revenue over 2 years.
• Managed both local and virtual development/testing teams for several IT projects for various clients such as Prudential Financial, Sun Trust Bank etc. Led architecture and infrastructure service delivery team in rolling out new global instance of Human Resources, Employee Portal and Employee Self Service system, reducing yearly operational costs by $1 million for clients.
• Created several Project Plans, Change Management Plans, Software Configuration Management Plans and Quality Plans including executive presentations & management presentations.

Confidential, LLC, Nashville, TN 2000-2002

Worked as Sr. Software Engineer at IRIS Wireless implementing Wireless/Mobile solutions for text-based messaging systems. Build a website delivering text messages that can routed and delivered based on the individual/group schedules. Users can register their phone numbers with Iris Wireless to manage their text/voice/MMS delivery preferences and setup delivery schedules for groups several months into the future. Developed and implemented the website from scratch working with 2 other developers and an Architect.

Confidential 1997-1999
Worked as Software Architect at DSQ Software Ltd. designing & implementing IT solutions. Worked on IBM Mainframe to AS400 migration project for Ingersoll Rand. Performed heavy COBOL/CICS/DB2/RPG programming for over 4 years. Also worked on EDI Development on AS/400 systems.