Summary

• 5 years and 3 months of total IT experience.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Good Exposure in Finance and Insurance Domains.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM/CPMHC and IAC frameworks.
• Experience in designing class structure, workflows and Rule set management in Pega PRPC.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM WebSphere, BEA WebLogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Involved in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.

Technical Skills

Languages & Tools: PRPC 6.2 SP2, 5.x, 4.x, CPM, CTI, J2EE, EJB 3.0, Web Services (SOAP), Servlets, JSP, JDBC, UML, C, C++
Web/Application Servers: Web Logic, IIS, Web Sphere, and Apache Tomcat.
Web Technologies: HTML, XML, DHTML, SOAP, PHP, MSXML3.0
Databases: Oracle8.x/9.x/7.x, DB2, MS-Access, SQL Server.
Design Tools: Microsoft Visio 2003/2005 Professional, UML, MVC.
BPM: PRPC Pega Rules Process Commander
Verticals: Finance and Insurance
Operating Systems: Windows, NT, Windows 98/XP/2000, Vista, UNIX, Linux

Professional Experience

Confidential,Jacksonville, FL
PEGA PRPC Developer April 2012- Present

The purpose of this project is to add originating departments (with 6 management approvers assigned to each) and to allow MSP clients 465, 156, and 589 in-house reversal requests to the existing workflow and queuing application, Pega PRPC for Servicing. The in house reversal requests are to be created in a form-style with attachments.

• Developed required business rules for the Pega implementation for post change.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in testing and Bug Fixing Activities.
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions,
• Constraints and Index.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI
• Components, Class Hierarchy, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies for Harness,
• Declare Expression and When Rules.

Confidential,New York, NY Feb 2011 - March 2012
Pega PRPC Developer

The project was to automate the Information Requirement Checklist and integrate it with the workflow. The work Involved a building custom User Interface (UI). The IRC was earlier built in MS Excel to meet the requirement in a timely fashion but later on wanted to automate it and tie it to the Ratings process workflow.
Worked on making enhancements to the workflow. Followed Dodd-Frank Act is to ensure and document the information thatis used in the ratings processis sufficient, timely and reliable. Also worked on the Global Analytical Documentation and Retention project.

• Was involved creating Mandatory and Situational document specialization for the documents uploaded to Documentum. This specialization was done based on Practice Area, Region, Sector, Job type, etc.
• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Worked on making enhancements to the workflows, followed Dodd-Frank Act to ensure and document that the information used in the ratings processis sufficient, timely and reliable. Also worked on the Global Analytical Documentation and Retention project.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analyticas.
• Involved in testing and Bug Fixing Activities.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.

Environment: PEGA PRPC 6.2sp2, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential,July 2009- Feb 2011
Pega PRPC Developer

The objective of this project is to provide complete Prospects and Renewal health policies information of the company in form of ad hoc reports. This application currently generate huge amount of information that would help the organization better service its members. It includes developing Reports for Contracts, Renewals, Marketing and Underwriter Process Associates in Kaiser Permanente Applications.

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Used BIX to extract all BPM data : Work details, Assignments and Processes.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 5.5sp1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential,India Jan2008– June2009
Java/J2EE Developer
This is a portal development for employees and customers of US Bank. The Key features of the portal are: multiple homepages, configurable channels, stocks, alerts and easy access to personal and company related information. Users of the site can change the look and feel for the site. Users can search the knowledge base of the portal. Data shown to the user is strictly based on the user profile. The portal has up-to-date information regarding stocks, weather, financial news, top headlines etc.
Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.

• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging & Error Reporting application using Servlets.
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL)
• Developed system to access to legacy system database (JDBC).
• Developed remote accessing to customers requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.
• Environment: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL,Spring Framework SOA ,MQ Series , JSF , Hibernate ,WebLogic 6.0, Oracle 8i, J2EE(Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)

Confidential,India Mar2007-Jan2008
Java Developer
Rental Automation is a Web-based distributed application developed to automate the process for accounting P&D spares and rental vehicle usage for FedEx Ground. The application captures the information like contractor details, vehicles used with its type and date of usage, start and end mileage and calculates the rental charges to be charged by the vendors. Later these charges are sent to settlement.

• Involved in architecture design, analysis and development of employee-to-business E2B portal.
• Implemented Verity Search and advanced caching methodologies in client and server-side scripting (Java Script) for high performance.
• Development of the Sequence diagrams in UML using Rational Rose.
• Development of the Business and Database classes for protective insurance module, Disposition, Vendor Recon, Refueling, Rates, Admin and Read Only features.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) and
  developed system to access to legacy system database (JDBC)
• Developed the application with Struts framework.
• Configuration of the Web logic 7.0 application server.
• Development of the build script using XML (build.xml) used by ANT (to generate the Integration Build).
• Designed and implemented exception handling strategies, logging using log4j.
• Development of the unit test scripts using JUNIT.
• Configuration of the deployment descriptors using XML.
• Used the CVS source control tool as version control system.

Environment: Windows NT/2000, J2EE, Java, JSP, JDBC, Servlets, XML, HTML, CSS, JavaScript, Struts, Ant, JUnit , Oracle 8i, Web logic 6.0, Eclipse , CVS, SQL Navigator.