Support Software Engineer Resume Durham, NC - Hire IT People

TECHNICAL SKILLS

Java, JavaScript, Windows PowerShell, C, C#, C++,Objective C, Spin, Python, HTML5, CSS3, PHP, Twilio, Tesseract, Imagemagick, Ruby on Rails, MS Visual Studio, NuSMV, Linux, (Windows 2000, XP, Vista, and 7 Operating Systems), Rational Rose, Maple, Minitab, MS Project, PSP, ASP, IBM WebSphere

PROFESSIONAL EXPERIENCE

Confidential, Durham, NC

Support Software Engineer

Responsibilities:

Teh role specializes in performing and enabling remote technical support of IBM WebSphere Application Server.
Used technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
Provided training for and mentor others on teh team. Performed problem determination and problem source identification in software environments.
After providing teh trace analysis and collaboration with other IBM support teams we were able to assist teh customers to resolve teh issue. Created a java application that focus on analyzing OPC/KMM data, cleanse teh data, that will halp Middleware Support engage Services and Engagement teams.
Teh application was presented at teh Middleware Technical Leadership community, which will be implemented within teh Asset Resuse Manager.

Confidential, Raleigh, NC

Software Engineer

Responsibilities:

Assisted in teh development of Dochive which uses XML and Imagemagick to break up a image - based portable document format (PDF) into smaller sections, separating each into its own image-based file, tan uses open character recognition technology (Tesseract) to read teh couple of words or numbers and insert it into a text file for statistical analysis. Assisted in teh demonstration for Dochive at teh 2013 NICAR conference for investigative reporters and editors.
Provided technical support to students, faculty, and staff, perform initial diagnostics and troubleshooting on Windows,
Apple and Linux based personal computers.
Maintain lab facilities, software development, paper reviews, data collection, and analysis, written and oral progress reports for comparative wavelet efficiency in data compression, storage and recovery. Assisted in numerically verifying teh first time in teh world teh functional identity (69) of teh paper Reproducing kernel bounds for an advanced wavelet frame via teh theta function by Confidential.

Confidential, Greenville, NC

Project Manager

Responsibilities:

Construct Encrypted Instant Messenger which relay messages with security features to prevent unauthorized access in a Java Application. utilize teh skills and techniques me develop from ISTQB Certified Tester, Foundation Level (CTFL) to diagnosis of current procedures for testing and documentation of processes, improving teh test process. Consequently, teh design for teh new test process was later implemented throughout teh company. Additionally, me worked on a trilingual team which improved my writing and speaking proficiency in Spanish and Portuguese.
Created a user interface for individuals with limited means in under-served segments of developing economies in Latin America to send money throughout Latin America, that is accessible through various mobile platforms such as Android, iOS, Windows Phone, Twilio (text messaging) including traditional web-site. Teh user interface, allowed my team to finish in teh semi-finals where we place in teh top 16 out of 106.