PROFESSIONAL SUMMARY:

• Sr. Confidential Developer with 7+ years of IT experience and Platform Developer having vast experience in Confidential lightning framework.
• Good domain knowledge in CRM, Insurance, Health, Financial verticals.
• Excellent project life cycle experience (SDLC) in all aspects of requirements specifications, analysis, design, code, test, deploy, maintaining and have implemented projects in AGILE/SCRUM.
• Good knowledge in Release/Change Management, Continuous Integration, Continuous Delivery and performing detailed analysis of business and gathering technical requirements.
• Experienced in Onshore - Offshore model.
• Proficient with Confidential data model and features Objects (Standard & Custom), creating relationships One-to-many (Look-up, Master-Detail), Many-to-Many (Junction objects), Workflow rules, Process Builder, Flows, Validation Rules, Apex classes, Lightning components, Triggers, Confidential Lighting Design System, etc.
• Strong knowledge about Service cloud, Sales Cloud configuration and customization and good understanding with Client/Server architecture.
• Have Experince in Community Cloud and Marketing cloud environments.
• Good knowledge with Confidential architecture and Governor limits and implemented best practices, design patterns in Apex Classes, Triggers and SOQL.
• In-depth understanding of CRM business process that include Account Management, Case Management.
• Good experience on writing Test Classes for the Apex Classes and Apex Triggers.
• Enabled Aura Framework and added Aura Attributes/Handlers for Events/Logic & Interactions.
• Worked on building reusable lightning components using Confidential lightning design system.
• Hands-on experience in using New Lightning UI to bring Confidential into the responsive UI era of web-based applications.
• Good Understanding on Confidential to Confidential Integration and Confidential to third party Integrations.
• Written Rest Resource Apex Classes for Third party to Confidential Integration.
• Good Experience in data migration using Data Loader, Import Wizard, Lightning inspector and Workbench.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex.
• Good knowledge on mobile applications like Salesforce1 and Confidential classic.
• Hands on experience working with HTML, XML, CSS, JavaScript, JSON, Angular JS and AJAX.
• Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox and Migrating code from one sandbox to the other).
• Developed cross platfom mobile applications using React Native and native mobile applications using android
• Have experience on Java development for various backend functionalities.
• Used development environment like Visual studio code, Eclipse.

TECHNICAL SKILLS:

Confidential Skills: Apex, SOQL,SOSL, Triggers, Test Classes, Web Services, Callouts, Lightning Components, Lightning app pages, LDS and SLDS, Custom Objects and Fields Creation, Validation rules, Formula Fields, Process Builder, Flows, Work Flow Rules(time-dependent), Case Assignment Rules, Escalation Rules, Batch and Scheduled Batch Apex.

Confidential Tools: Eclipse, Force.com, Eclipse IDE plug-in, Force.com Explorer, Visual studio codeForce.com Data Loader, Force.com Platform (Sandbox, and Production).

Data Migration Tools: Data Loader, Workbench, Data Import Wizard, Lightning Inspector

Programming Languages: Java, C, C++, C#, HTML, CSS, JavaScript, Apex, PL/SQL.

Project Management: Waterfall, Safe Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Confidential Lightning Developer.

Responsibilities:

• Design and implement solutions using standard Confidential functionality and using the custom code.
• Worked in this project with an Agile Methodology having both Onshore and Offshore team members involved.
• Strongly participating in the PI- Planning sessions and providing the estimates on the stories and interacting with the Architects and the Product Owner.
• Also participating in the creation of the Commit labels for the deployment to the Higher instance and used GIT and Auto Rabit for Deployment activities.
• Participate in the initiative on the production release activities of a team and maintaining all the Post-deployment activities and helping the team on the successful deployment or release to production.
• Maintaining the code standards using Lightning Lint extension enabled and Apex class code coverage maintenance.
• Work on the Secure Messaging functionality which is kind of the two-way communication between the CSR and the Customer in the form of the chat.
• Establishing Integration to Customer Portal from Confidential using connected app.
• Created a lightning flexi page and added lightning components to it for providing an overview of a patient information to a user.
• Used third party libraries for graphical representation of information.
• Used Lightning continuation integration framework to make callouts to the third-party systems.
• Preparing technical documentation for any new implements and Proof of Concepts.
• Built reusable lightning components with the help of Lightning data Service and as well as Apex Controllers.

Confidential, AZ

Confidential Developer

Responsibilities:

• Interacted with business users for requirements, analysis, design, and development.
• Customized various Confidential .com Standard Objects Case, Case History, Activities and custom objects, Associations and Relationships etc.
• Customized application business logic using declarative programming like Formula fields, Validation rules, Workflow rules, Record Type, Picklist, Dependent Picklists, List views.
• Worked on setting up Omni-Channel handling customer cases from various channels, Prioritizing work items based on the channel like Email-to Case, Web to Case, Live Agent and Soft Phone calls (I3 Genesys Integration.
• Worked on setting up Live Agent to enable the customers to chat with Agents and the live agent is routed through Omni Channel. The chat transcript is linked to case, Chat transfer which is possible in the live agent has been implemented in the lightning omnichannel and agents upon checking the case which is irrelevant can transfer to the appropriate agent.
• Worked on HTML form which is launched on the public sites to automate the web-to-case creation. Used Case Assignment rules to assign the cases to the queues.
• Experience on creating the case from the lightning community cloud.
• Worked and customized Omni supervisor to show the agents presence status, Queues, work items and capacity consumed by agents to manager.
• Worked on creating a lightning component where a CSR can register the patient for the coaching sessions.

Confidential, Dallas, TX

Confidential Developer

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• For the operations of the data integrations and data management of the enterprise integration of the applications and for the ETL operations using Talend for the cloud storage and Big Data.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes.
• Implemented SFDC Integration using REST Web Service API'S. Integrated the REST API based Web Services on Demand for extracting the data from external systems.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Integrated a third-party tool MaritzCX for collecting the reviews from customers and storing it as records in Confidential to trigger email to the Manager and improving the product quality.
• Used SOAP UI and Postman to test the API responses.
• Confidential to Confidential Integration using connected apps and Named credentials.
• Worked on customer portals and communities administration.
• Worked on the campaigns to support the webinar for the customers on the product usage sessions.
• Created an Apex Trigger on Confidential Attachment object to read the XML document using the XML Reader. Automatically inserting the records into Confidential custom object which are retrieved from the XML document.
• Worked on Confidential to Box app Integration to move the documents from one folder to another folder.
• Worked on Batch Classes and Scheduled Batch to post the payload to the backeend systems on the daily basis.

Confidential, Chicago, IL

Jr. Confidential Developer.

Responsibilities:

• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Gathered business requirements by communicating with user team and trained team on how to efficiently utilize the system.
• Worked with various Confidential .com objects Account, Contact, Leads, Opportunity, Cases, standard objects.
• Performed Confidential .com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups and Queues.
• Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed Workflow rules, Approval process and its associated actions like time triggered tasks, email alerts, field updates to implement the business logic.
• Deployed application from Sandbox to Production environments using Change Set, Eclipse and Force.com Migration tool.
• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.

Confidential

Asst. Systems Engineer(React Native Developer)

Responsibilities:

• Designing and documenting the flow diagrams and UI architecture diagrams.
• Designing the mock-up screens to get the visual feel of particular functionality on the mobile screen using MS power point.
• Developing proof of concept for each UI feature and proceeding with the actual implementation.
• Creating JSX components using ES6 Script to implement custom functionalities.
• Installing and integrating packages required for application through NPM.
• Styling each component using react-native style sheet.
• Integrating with APIs to fetch the data dynamically.
• Debugging the application using Chrome.
• Performing unit testing on different mobiles with different screen resolution to check responsiveness.
• Helped team to achieve the goals under the deadlines.
• Documenting the coding standards and best practices to be used.
• Finding the root cause for the issue/ defect raised by the testing team and closing the issue.

Confidential

Jr. Java Developer

Responsibilities:

• Involved in Requirement gathering, Analysis and Design using UML and OOAD
• Developed user interface using HTML, CSS, JSPs and AJAX
• Client-side validation using JavaScript and jQuery
• Designed the Application using Model View Controller Architecture
• Developed different modules using J2EE (Servlets, JSP, JDBC, JNDI)
• Integrated the Application with Database using Hibernate
• Communicated between different applications using JMS
• Used JNDI for registering and locating Java objects
• Interacted with backend Oracle and wrote stored procedures, functions and cursors for deleting and inserting using PL/SQL
• Deployed the Application in WebLogic App Server
• Developed test cases and performed unit testing using JUnit framework
• Interacted with the Users and Documented the Application