Profile Summary

• Played role of customer s trusted advisor working on the implementation roadmap in the capacity of ECM/BPM architect for various customers.
• In depth experience to architect and optimize Enterprise Content Management solutions encompassing content capture retrieval record management and security business process management and case management
• Proven skills to recommend ECM / BPM platforms and application integration options.
• Expertise in defining ECM migration and software upgrade paths and provide technology leadership in planning and execution
• Excellent grasp of Cloud Computing technologies SAAS IAAS and PAAS Open Source B2B BI Data - warehousing and SOA and it vendor landscape.
• In depth experience to provide solution architecture and technology leadership in IBM FileNet and ECM Captiva suite of products. Exposure to BPM tools like Pega PRPC and Handysoft.
• A PMP and TOGAF certified professional.
• Demonstrates a unique combination of technical and leadership acumen.

Professional Highlights

• Instrumental in defining and implementing content capture solution architecture for a government organization which included high volume and remote scanning technologies. The implementation served Document Management Capabilities to 12000 users across the footprint.
• Single handedly led Content Migration and FileNet data conversion initiatives as a result of bank integration.
• Received awards from Datamatics for couple of years in a row for exemplary customer service and delivery capabilities.
• Active contributor to technology journals. Part of the team which published Moving to the cloud white paper.
• Actively involved in ECM / BPM pre-sales activities which involves conceptualizing and presenting solutions to prospects product recommendations and optimization.
• Delivered webinar Expedite IBM Case Manager implementation using industry solution templates and Methodology for conducting ECM Health Checks .

Professional Experience

Confidenital

• Initiatives at Confidenital include migration of FileNet Panagon infrastructure to FileNet P8 5.0. This involves Content Migration from FileNet Image Service 3.6 to FileNet Content Manager 5.0. The existing business processes which are mapped to Visual Workflo 3.3 are being migrated to Pega PRPC 5.5. The phase one of the assignment was to integrating the acquired Banks with the current FileNet Panagon system which includes data conversion redesigning applications and content migration. Key responsibilities and accomplishments include
• Provide FileNet Panagon and FileNet P8 subject matter expertise
• Lead FileNet based data migration and content migration projects.
• Requirements gathering for FileNet Panagon to FileNet P8 Content Migration project
• Evaluate the functional and technical aspects of the current FileNet environment.
• Based on the overall technical architecture needs recommend a road map to migrate to a newer version of FileNet i.e. FileNet P8
• RightFax KOFAX implementation
• Responsible for application and system architecture for various initiatives within the Bank.

ECM Architect

Confidenital

• PennDOT Safety Administration Legacy System Replacement SALSR involved migrating FileNet Panagon infrastructure to FileNet P8 to align overall architecture within Safety Administration. The new infrastructure is based on J2EE Framework. FileNet is the unstructured information repository serving the document management needs of the overall architecture. Key responsibilities and accomplishments include
• Led team in implement an enterprise wide document capture solution based on EMC Captiva
• Recommend a migration solution from Panagon to P8
• Support network/FileNet capacity planning in coordination with network and infrastructure teams
• Facilitated evaluation and selection of scanners and document capture software
• Led the design and development of the overall Enterprise Document Management solution.
• Participated in evaluation and selection of testing tools and BPM tool for the project

FileNet Technical Architect

Confidenital

• The IBM FileNet Content Services based Generic Document Management System caters to the need of electronic document services for 20 departments within Sunoco. The custom application serves content management needs of users across the footprint. The key responsibilities include
• Led team in design and development of customer retrieval application
• Designed and developed batch document ingestion tool.
• Instrumental in integration of retrieval interface with Peoplesost HR package.
• Support integration testing deployment and post production support.

Senior Technical Analyst

Confidenital

• The Marketing Document System keeps track of contracts of Sunoco with its dealers all over USA. The system tracks new contract contract renewal expiry and exceptions. It provides a facility to assemble contract documents using a third party tool called Doc Assembly versioning of contract templates scan physical contracts and store them in content services. Thirty processes have been identified and mapped them in eProcess. A thin client user interface helps user to track contracts based on these processes. Deadline alerts are triggered to users using a background email robot. On completion of contract cycle a completion robots updates the audit data. The key responsibilities include
• Worked along with the architect to understand customer s business processes.
• Designed the workflow maps based on requirements.
• Communicated with client representative on technical and process issues.
• Led the development and testing effort along.
• Developed the thin client contract tracking interface in ASP.Net.
• Troubleshoot integration level technical issues.
• Evaluation and selection of the Doc Assembly tool from Keylogix to assemble Word Documents.

Lead Developer

Confidenital

• IDIS provides a standardized data entry and document process for all types of LADBS documents. Data and document images are stored in one system. A thin client retrieval application is provided for internal and external customers on the intranet and the extranet for the retrieval of document records and document images. With these capabilities IDIS users are able to find the complete document record data and image through one search application. Instead of six databases from six legacy systems one IDIS database is created for both historical data and day forward document data. Instead of manual storages such as films and electronic files on compact disks one imaging repository is created to capture store and manage all electronic images of historical and day forward documents. The key responsibilities include
• Developed the six thick client data entry applications using Panagon Capture API s.
• Developed thin client web retrieval application based on OpenClient 3.3
• Configured and implemented the system into production.
• Worked on preparing User Help Guide and System Administration Handbook.
• Troubleshoot implementation issues.
• Supported the User Acceptance Testing.

Team Lead

Confidenital

• This system involved implementing a generic document management system in the Human Resource Department and migration of existing STOR QM system to Filenet s Panagon Report Manager. The GDMS system caters to three sections within the HR department i.e. Benefits payroll and training section. The system has a horizontal as well as a vertical security model. The migration of STOR QM system to Panagon Report Manager system involved customization of Panagon Report Manager to cater to reports coming from Midas Banking system AS/400 Oracle and Acumen system. The key responsibilities include
• Prepared the requirement and the design document.
• Developed an UI similar to old STOR QM system to query and data mine reports.
• Configured and implemented the system into production.
• Troubleshoot implementation issues.
• Supported the User Acceptance Testing.

Team Lead

Confidenital

• The system is a case of Back office processing of US federal tax returns. The CPA s send Organizer sheets to India in tiff format via secured FTP channel. These documents are then committed to image services and a workflow is initiated. The work item traverses through various steps of processing revisions and approvals. The CPA can view the status of the cases sent by him using CPA Web tracker. MS Outlook integration for adding email and its attachments to image services was also implemented. Using FileNET eprocess solution the turnaround time of the process has drastically reduced. The key responsibilities include
• Prepared the requirement and the design document.
• Developed the preparer s module and thin client UI Step Processor Customization .
• Configured and implemented the system into production.
• Troubleshoot implementation issues.
• Supported the User Acceptance Testing.