Program Analyst,resume profile,Md - Hire IT People

OBJECTIVE

Educated and motivated professional seeking to provide planning, analysis, coordination, and operations skills for any new or existing programs. Excellent interpersonal as well as communication skills and enjoys a high pressure team environment.

WORK EXPERIENCE

Program Analyst

Confidenital

Program support for the Confidential Army Research, Development, and Engineering Command's RDECOM Programs and Engineering P E and Global Technology Integration GTI groups.
Tracking, scheduling, and coordinating program activities between RDECOM P E and several other RDECOM components including senior leadership and distinguished visitors.
Preparing and gathering presentations, agendas, and other documentation to support projects, programs and events.
Preparing and delegating tasker requests to RDECOM HQ/P E subsidiaries, analysis and execution of data calls/requests.
Technical lead within P E for the RDECOM-wide Lifecycle replacement and network migration initiatives.
SharePoint content management
Master activities calendar support in coordination with RDECOM's operations center.

Support Software Developer

Confidenital

Work as technical lead of a Portfolio Management Resource Team in order to plan, configure, and implement a COTS product into an instance of project management software for the Confidential Army.
Configure, test, maintain, update and provide training and support for the Research, Development, and Engineering Command instance of CA Clarity Project Portfolio Management software.
Development, maintenance, and deployment of customized training material.
Technical, design, and application documentation including training and build documents.
Development and testing of custom reports using Crystal Reports 2008.
Interface with sales people and consultants from various companies in order to maintain professional customer relationships.
Research and analysis to determine benefits and capabilities of other project and portfolio management applications from a technical perspective.
Write and test custom XML scripts for data input and output.
Perform demonstrations to high and mid level executives in order to show the functionality and capabilities of PPM products.
Assist with customer requirement development in technologies such as SharePoint, Decision Lens and CA Clarity PPM.
SharePoint site administration including development of custom user interfaces and workflows for SharePoint sites, site ownership, and content management.

Migration Specialist

Confidenital

Performed migrations for user laptops and desktops from Windows XP to Windows 7 platform.
Imaged 100 new PCs to be distributed to employees after migration.
Provided physical assistance to the Help Desk Team as needed.
Provided physical set up of user desktops after transition/migration was performed.

Flex-Team Associate

Confidenital

Recover items in various departments of the store and returned them to the correct departments.
Process cash, credit, and other sales transactions using the sales terminal.
Utilize the company's system to look up and order items in order to meet sales goals.
Provided helpful, friendly customer service to 300 customers a day.

Office Automation Clerk

Confidenital

A seasonal internship with a government agency under the STEP program. The position was in the Office of
Acquisition and Property Management and required organizational skills and multi-tasking skills.
Developed and designed various documents and presentations using Microsoft Office Suite.
Maintained SharePoint website for Integrated Charge Card Program
Data entry and clerical
Resolved minor technical issues within the office.

Shift Leader

Confidenital

Processed cash and credit transactions.
Delegated responsibilities to team members.
Greeted and served customers in both the drive-thru and lobby areas.
Ensured that the store's food quality and equipment functionality were within Dunkin Donuts standards.

Intern

Confidenital

A yearlong co-op internship with the head of the Howard University Computer Science Department which required use of programming skills in order to program hand-built robots.
Built Legos Mindstorm NXT Robots
Planned and coded simple programs in Java language

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