SUMMARY

• Masters in Engineering with 8 years of IT Experience, 4 Years of experience in Java /J2EE & Python .
• 3 Years of experience in natural language processing (NLP) / Chatbot development using Google Dialog flow (API.AI), Confidential Watson, Microsoft LUIS, Amazon Lex using Python .
• 1 Years of experience in RPA (Blue prism) / Cognitive services like Bing Search API, Computer Vision API, Text Analytics API, Emotion API, Speech API, Q&A API & LUIS API.
• Strong Background experience using Machine Learning with AWS / Google Cloud Platform (GCP)
• Strong Background experience using various Microsoft Technologies mainly C#.Net, Asp.Net MVC,WEB API,WCF,REST Services, JavaScript, Angular JS, HTML, CSS, LINQ, O Data & Sql Server
• Expertise in Artificial Intelligence / Microsoft Cognitive Services, Microsoft bot framework, Microsoft Tool Kit (CNKT), Windows Azure and Microsoft technologies with comprehensive experience in design, development and deployment end - to-end.
• Experience for providing insights to business & technical functions using R, Python, Tableau, SQL, Machine Learning, Spark and Excel.
• Intermediate in using statistical techniques including like - Hypothesis testing,
• TTEST, ANOVA, Descriptive Analysis, Outlier Analysis.
• Have implemented Deep Learning Artificial Neural Networks(ANN) & Convolution Neural Networks (CNN) concepts.
• Have Good understanding on Tensor flow Api, Keras, OpenCV & Basic Statistics.

TECHNICAL SKILLS

Cognitive Automation: Confidential Watson, Dialog flow, Amazon Lex, MS Luis (Chat bots)

Machine Learning: AWS / Python ML Library - NumPy, Scipy, Pandas, Scikit learn

Deep Learning: Tensor Flow, Theano, Keras, MXnet, CNTK, Caffe, PySpark, Pytorch

Data Visualization: Tableau, Matplotlib, Power BI

Databases: MySQL, Oracle, DB2

Languages: Java, C, C++, C#.Net

Microsoft technologies: Microsoft Cognitive Services, Windows Azure, LUIS Bot

Client technologies: Angular JS, VBScript, JavaScript, JQuery,HTML5, CSS3

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, Delaware

NLP / Cognitive Engineer

Skills: Windows 2007, Confidential ( Natural Language Classifier ), Java / J2EE, Python

Responsibilities:

• Developed test data for NLP/ Chatbot, for Retail Banking Domain.
• Translated the data into multiple languages like Spanish, Italian etc. by taking the help of language experts.
• Created a dialog flow for chatbot using NLP.
• Uploaded and trained chatbot data to NLP.
• Improved the data continuously so that bot gives 75% Accuracy
• Project #2

Confidential, Santa Clara, CA

NLP / Cognitive Engineer

Skills: Windows 2007, Watson Explorer, Watson Content Analytics, NLP, Java / J2EE

Responsibilities:

• Created different kinds of Dictionaries like Education, Skills Etc. and Parsing Rules like Candidate Name, Contact Info Etc. for different CV’s using Content Analytics.
• Created annotations for the using the defined parsing rules.
• Created Content Analytics Collections to store the values that exported from Content Analytics.
• Created indexes and facets to export the required fields like Candidate Name, Email, and Contact No. etc. to WEX.
• Created the association between the facets with the indexes to export the required fields to WEX.
• Created collections by crawling Resumes in word/ pdf format using Confidential Watson Explorer (WEX).Scheduled the collections depending upon the Business requirement.
• Created Endpoints to display the data to fetch from WEX and to deploy it on the AppBuilder.
• Created Entities using collections Defined in WEX.
• Project #3

Confidential, Houston,TX

NLP / Chat Bot Developer

Responsibilities:

• Creating Chabot’s for their residential, commercial customers to provide variou types of general and enterprise business information. These bots having features like voice - to - text vice versa, Text analytics, Computer vision, LUIS & azure search. These bot will available through web, skype, Facebook & mobile channels as well.
• Creating predictive analysis of power & gas usage using existing customers data from different systems using Azure machine learning language models, azure machine learning web service APIs, Power BI and excel files.
• Project #4

Confidential, Lockhart, TX

NLP / Chat Bot Developer

Responsibilities:

• Confidential is one of the largest electric cooperatives in the USA state. Since 1939, they have been committed to providing safe, reliable and affordable electric power to our residential and commercial in 14 Central Texas counties.
• Created NLP/Chatbot for customers to provide their account details ands all other various types of business information through Web channel, facebook and skype channels
• Implemented azure machine learning predictive model analysis for in Azure using PowerBI
• Project #5

Confidential

NLP / Chat Bot Developer

Responsibilities:

• As part of digital transformation, Confidential has considered many projects to digitize process. Contact Centre calls optimization is one of the projects chosen for process optimization. This project intends to handle the most frequently asked customer queries.
• Confidential Bot is an Enterprise level NLP / Chabot for Confidential Telecom Customer Help Desk. It is automated with most common Network issues complaints or queries received by Customer Help Desk. An Agent is created in API.ai Engine with respective name .Furthermore Intents are created for Networks issues & Greetings. Agent is integrated with Facebook Messenger where customers can get basic root cause /information of Network issue faced by them.
• Creating of Agent & respective Intents in API.ai Engine.
• Development of source code for fetching CRM, Billing, NOC & raising Ticketing from API.ai on Heroku.
• Integrating API.ai Agent with Facebook Messenger.
• Simulating CRM, Billing, NOC & Ticketing Systems on AWS using Nodejs.
• Integrating Facebook Messenger, API.ai engine, Heroku& AWS.
• Project #7

Confidential

Deep Learning Engineer

Responsibilities:

• Understanding the Business Problem and Translating into Viewership Analyzer of Digital Signage.
• Preparing Training & Testing Image Data set of angry, fear, happy, sad, surpriseand neutralImages.
• Design and Development of source code for Training Convolutional Neural Networks model with set of Angry, Fear, Happy, Sad, Surprise, Neutral,Gender and age Images datasets.
• Saving Convolutional Neural Network Model to JSON for persisting this trained Model.
• Saving weights from CNN Models into Hierarchical Data Format (HDF5).
• Loading Convolutional Neural Network Model from (saved) JSON and Creating Model.
• Validating Prediction results with respective to image passed.
• Worked on various different algorithm and developed solution.
• Storing Audience respective details into Mysql DB & integrating with Tableau.
• Project #8

Confidential

Senior Java/J2EE Developer

Responsibilities:

• Responsible for leading onsite technical discussions and communicate & coordinate with offshore team for the actions identified in those discussions.
• Responsible for leading performance test preparations and execution. And leading the performance issues from identifying the root cause, have discussions with offshore tech leads and Responsible for leading production issues in root causing, communicate appropriately to all the stake holders and place the fix on production by coordinating with offshore team.
• Provide input/feedback to FSD, Investigate issues and provide options
• Coordinate and communicate tasks with developers
• Manage and maintain environment across different releases by coordinating release teams.
• Provide production support for the deployed project till it is stabilized diagrams like sequence

Environment: - JDK1.5,1.6, Servlets, Spring MVC, Hibernate, JMS, XML, XSLT, XSD, Axis, REST services, JAXB, SOA Test, SOAP UI, uDeploy, and Log4j with Oracle 10 G on WebSphere, Tomcat.