SUMMARY:

• More than 5 years of experience in IT industry, worked dedicatedly on strong customer facing technical and functional skills. Versatile and analytical Maximo Consultant with a practical hands - on approach.
• More than 4 years of Maximo 6.X/7.X Application Developer / Configuration Support and Administration, working with end-users and business owners to derive sustainable deliverables and expedite issue resolution turn-around.
• Around 1 Year of experience as a HP Project and Portfolio Management developer.
• Maximo EAM Support/ System Administrator
• Good Understanding on Maximo security framework
• Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Supporting Maximo end-user problems and issues
• Sound experience and understanding of the Maximo EAM from the user point of view, as well as, the knowledge to administer and configure the database and applications in the EAM, including: implementation, database setup, security, maintenance, screen customization using Application Designer, configurations - Configdb, workflow development and administration and Integration Framework ( MIF)
• Having strong Technical experience of Customizing MBO, Java J2EE in various products & versions of Maximo 6.x, 7.x
• Having good knowledge on Maximo Integration with MEA/MIF, customized the connectivity between Maximo and different other External systems like People Soft, Banner, GIS, AUD, Ventyx etc.
• Having good knowledge on customization in MEA/MIF by writing user exit classes, defining processing rules, processing rules and skip rules.
• Capable in providing Resolution or work-around as quickly as possible to restore the service, have good app support experience under strict SLA’s and zero downtime tolerance system during working hours.
• Actively involved in requirement gathering, solution, customizing the modules Compatible Units, Project Requests and Work Area Communication.
• Involved in the integration module support.
• Fulllifecycle experience, including customer reviews/meetings, requirements gathering, architectural review, high- and low-level design, coding, peer walkthroughs, testing, acceptance, delivery/installation, technical support and maintenance tasks

TECHNICAL SKILLS:

Languages: Core Java, SQL, PL/SQL

Web Technologies: JavaScript1.x, XML1.0,, XML WebServices, Total Resource Management (TRM),SOAP, HTTPWebRequest /Response

Development Tools (IDEs): Eclipse 3.2/3.0/2.1.1 , MyEclipse6.0/5.1.1, V 7.5 HP PPM CenterHP Quality Center, Serena Mashups

Web/Application Servers: IBM Websphere6.x, IIS5.0, 5.1

RDBMS: Oracle10g/9i/8i,MySQL5.1/4.1

Platforms: Windows

Version Control: PVCS

PROFESSIONAL EXPERIENCE:

Confidential, Las Vegas, NV

Responsibilities:

• Business and technical consulting i.e., support for queries on Maximo functionality
• To gather requirements for the system enhancements and issues from end users and facilitate the solution design & highlight the risks and impacts on other modules of EWAM.
• To estimate and design the work items in various applications like Projects, Work orders, CU Estimation, Integration, Workflows.
• Developed a new application called Work Area Communication from the scratch. This application is used by the client for communicating the affected users in case of any planned power outages.
• To understand & streamline the process for the development and Maintenance and suggest process improvements and pro-active value-add’s on repeated issues and business pain-areas
• To work closely with the on-site Project team to provide better solutions.
• To provide Technical Guidance to the offshore developers located in India
• Onsite Technical & functional support to business users and addressing their concerns and issues in daily activities as part of application support.
• To track mile stones with the offshore delivery team in India
• Support during system and Regression testing and coordinating with testing team to take all the issues raised and take it to closure.
• Worked on performance related issues and resolved open cursors & sessions and made code improvements to improve session management which helped in performance improvements.
• Understanding Business concerns and prioritizing the issues & enhancements in the pipeline & preparing Monthly deployment plans.
• Coordinating refresh to Steady state environments like Dev, QA, from production and sign-off to Infra structure team after completing sanity checks.
• Project Management activities like regular app support ticket management, SLA breach tracking and management, follow-up’s on resolutions awaiting business response, Monthly production deployments and health checks.
• Support during System testing and UAT and addressing all concerns and issues and coordinating monthly production deployments.

Environment: Maximo 6.X, Maximo 7.X Oracle TOAD, TRM, Eclipse, PVCS, WAS, Serena Mashups( Incident Management Tool)

Confidential, Las Vegas, NV

Responsibilities:

• Requirements gathering from the Designer Supervisors from both North and South through requirement workshops
• Demonstrated current system functionality with the help of Visio and other tools to all the Designer.
• Highlighted risks and impacts on other areas on the new requirements in the requirement workshops.
• Prepared overall solution map for each requirement line item considering the impacts on other functionality and to achieve the project completion in the stringent deadlines given by Designer Supervisor.
• Took the risk to alter the current system as the 90% of the CU Estimation module is customized and it was challenge to alter the logic which was not designed to support the way which business required.
• Convinced business by giving better solution.
• Worked very closely with the entire team to collectively achieve the deadlines and guided offshore team on technical coding.
• Onsite code reviews and system testing.
• Support Users during User Acceptance testing and resolving issues as and when highlighted for which we received accolades from the core Business Team.
• Completed the entire project 2 weeks ahead of the schedule.
• Provided Post production support for 2 weeks and handled all issues/ concerns / questions during these timings.
• Received 1 s (2 feature in my cap) from Confidential on completing these huge changes in spite of strict deadlines and without compromising on quality.

Environment: Maximo 7.5, Oracle TOAD, TRM, Eclipse, PVCS, WAS, HPQC, Serena

Confidential, Las Vegas, NV

Responsibilities:

• Manual Integration Configuration changes from Maximo Enterprise Adaptor.
• Re-organize screens due to changes in the Database objects and XML formats between 6.2.6 and 7.5
• XML Format Transformation from Maximo to ERP format
• Support during User Acceptance Testing
• Identify and perform changes not identified during the assessment
• Post production support on all the user questions/ concerns/ issues identified as part of Application support team.

Environment: Maximo 6.2, Maximo 7.5.03 Oracle TOAD, TRM, Eclipse, PVCS, WAS, HPQC, Serena

Confidential

HP PPM Consultant

Responsibilities:

• Involved in developing the Change management process for Oracle Applications deployment process
• Worked as lead consultant in analyzing requirements, preparing functional and technical design as well as configuration and deployment of the solution
• Involved in interacting with 12 different Business Units within the client organization to design a resource tracking solution for the Testing CoE
• Requirement documentation, solution design and design signoff, functional and technical documentation
• Validation of the solution developed by the development team and conduct UAT sessions with customer teams across different locations
• Highly appreciated by the customer for continuous follow-up and interaction with different user teams