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Adobe Analytics - Consultant Resume

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SUMMARY

  • 8 years of IT industry Experience mainly in Adobe Sitecatalyst, Java/J2EE (Struts, spring and Hibernate) and Mobile Web development using HTML5, CSS3, JavaScript, JQuery Mobile and JSON.
  • Managed and executed projects that tracked and analyzed site performance, trends, clickstream and path to provide data driven business intelligence and improve online experience.
  • Maintain large consumer facing websites and hands - on knowledge with tagging and analytic perspective in Adobe Reporting & Analytics: SiteCatalyst, Discover and DataWarehouse.
  • Expertize in analyzing the reports from the website, study of visitor behavior on a website and understanding of website behavior resulted in increased online users.
  • Gather the Business requirement from the Product Owners/Business and provide the solution design Reference (SDR) document to front-end engineering teams.
  • Designed Product specific dashboards and responsible for providing regular analysis of online product performance and create reports used for establishing market projections, product analysis and forecasting.
  • Proactively identified opportunities and actionable strategies to drive KPI performance and improve site and marketing effectiveness.
  • Experience in web analytics tracking and reporting including testing website tagging during development cycles.
  • Provided guidance and work leadership to less experienced person and have supervisory responsibilities.
  • Define and implementation of Sitecatalyst tagging to track the browser application, mobile app and web application in IOS and Android.
  • Monitoring KPI’s and delivers analytical findings in order to improve the business.
  • Perform best practices of extracting data from the Adobe platform using SiteCatalyst, Discover, Data Warehouse and Report Builder
  • Perform platform administration duties to support Adobe users, including access management, creating report suites and permission assignment.
  • Provide ongoing education on SiteCatalyst and Discover to enable efficient self-service reporting for business owners, product managers and marketing managers .
  • Explore new strategic options, experimenting and improving the site, keeping up with the web and analytics evolution.
  • Involved in detailed design, development, perform testing and integration testing of the application tags.

TECHNICAL SKILLS

Web Analytics: Adobe Analytics (Sitecatalyst), Report Builder, A/B Testing, Tealeaf

Programming: Java, J2EE (Struts, Spring and Hibernate frameworks)

UI Web Technologies: HTML, HTML 5, XML, JavaScript, AngularJS, NodeJS, AJAX, JQuery Mobile, JSON, JSP, CSS3, UI Concept Modeling/Wire framing

App. Development Environment: WebSphere Commerce Suite 6.0, J2EE (JSP, Servlet, EJB), Java, JSF, C#.Net

IDE, HTML Editor, Tools: Charles Proxy, Digital Pulse Debugger, Eclipse IDE, Net beans, WCS, Notepad++, Git Bash, VSS 6.0, ANT, SVN

Web/App Servers: WebSphere 5.x, JBoss 3.x / 4.x, IBM HTTP Server and Apache /Tomcat Web Server, IIS

Database: Oracle 10g, MS-SQL Server, My SQL

Operating Systems: Windows XP, Windows 7, Unix.

Methodologies: Rational Rose, Microsoft Visio, UML

Project/Bug Tracker: JIRA

PROFESSIONAL EXPERIENCE

Confidential

Adobe Analytics - Consultant

Responsibilities:

  • Create the Solution design document for Card, Card Mobile (IOS & Android), Bank, Bank Mobile (IOS & Android), Personal Loan, Diners club, Student Loan, Home equity Loan and Network.
  • Gather the business requirements synthesized from multiple sources including product managers, development teams and functional group members.
  • Create Solution Design Reference document based on the Business Requirement for the Web, Mobile Web and Mobile Apps includes IOS and Android devices.
  • Development of dashboards for senior management for evaluating the metrics.
  • Analyze A/B testing result in the sitecatalyst reports and documents the test results to identify the success metrics and post-test analysis to improve Website efficiency.
  • Analyze the User navigation in the Website using the tool Tealeaf to gather appropriate information on website user.
  • Maintain records of web usage and traffic to site and prepare reports in user usability trends using the Adobe Analytics Report Builder.
  • Track and report key performance metrics, traffic behavior and campaign performance using Adobe Sitecatalyst.
  • Recommend appropriate Web site measurement tactics tied to the business goals.
  • Monitor the website behavior, analyze the customer experience and ensure optimization of business processes.
  • Ensure analytics are consistently implemented across digital properties and perform troubleshoot on various issues in the system.
  • Implement the tags using Sitecatalyst processing rule for the broken links for the live application.
  • Extract and analyze the data for the analytics in the Data warehouse to provide enhancement for business intelligence programs.
  • Create and customize reports using the Adobe Analytics Report Builder.
  • Act as a translator between the business and technical person- Coordinate work with the UI developer to implement the tags and testing team to validate the tags and resolve all queries in a professional manner.
  • Create Conversion Variable (eVar), Traffic Variable (props) and Traffic Events (event).
  • Validate the analytics data using Charles Proxy Server and Digital debugger Tool.
  • Perform the admin duties of user management, adhoc request and report suite creation.
  • Design, document, test, implement and maintain web application developed in a variety of languages including Javascript, HTML, AngularJS and AJAX and interfacing with numerous data sources such as Teradata databases.

Confidential

Web Analytics Developer

Responsibilities:

  • Implemented the Omniture tagging for m.sears.com, m.kmart.com, BYOD(Bring Your Own Device), Nicki and Adam, Shop-In, In-Vehicle, KCD (Kenmore Craftsman and Diehard), Kiosk (Sears, Kmart), Tablet (Sears and Kmart)
  • Implemented the Omniture Tagging for the applications using AngularJS and NodeJS as per the Solution Design Report
  • Created the custom tags (props, eVar and events) to track requirements
  • Implemented tagging on the hybrid application which run inside a native container
  • Implemented client side and server side visitorid synchronization for m.sears.com and m.kmart.com. This was the first such implementation as per Adobe.
  • Expert in Sitecatalyst solution design & architecture
  • Worked as UI developer for the Global menu and product detail page of m.sears.com & m.kmart.com using HTML5, CSS3, AngularJS, JQuery and Node.js
  • Developed framework for A/B testing
  • Expertize in analyzing the reports from the Sitecatalyst and Discover tool as per business requirements
  • Monitoring KPI’s and deliver analytical findings in order to improve the business
  • Created and Maintained the Dashboards for the application in order to check the data’s are flowing accurately

Environment: Angular JS, Node JS, Net beans 7.3, Git hub, Omniture (Adobe Sitecatalyst), Discover, Tomcat Server 7.0

Confidential

Mobile UI and Web Developer

Responsibilities:

  • Designed the UI features portable for iPad and Samsung Galaxy device using HTML5, CSS3 and JQuery Mobile.
  • Analyze technical requirements of the project and gather source system information to achieve the business need.
  • Implemented the complex modules like SSO Login and inventory sales using Java.
  • Experience in Unit Testing with Ripple emulator.
  • Implemented the Omniture Sitecatalyst tagging to track the application and how the dealer is obtaining the revenue.
  • Involved in detailed design, development, performed independent unit testing and integration testing of the application.
  • Coordinate deployment of project related modules to Production.

Environment: HTML5, CSS3, Java, jQuery Mobile, Eclipse, Microsoft Visio, MySQL, Omniture (Adobe Sitecatalyst)

Confidential

Duration:

Role:Java Developer

Responsibilities:

  • Designed the high level design documents and specification document based on the business requirement using rational rose and Microsoft Visio.
  • Developed window based applications using spring and hibernate framework.
  • Work with team to code and unit test the application.
  • Drawn up a test schedule and unit test plan for the project.
  • Support system integration and user acceptance testing.
  • Actively participated in production implementation and rolled out to production on time with minimal defects.

Environment: Java, J2EE, spring, hibernate, Eclipse, Oracle 10g, Microsoft Visio, rational rose

Confidential

Java Developer and Support

Responsibilities:

  • Handling production support and Defect resolution and analysis/clarification.
  • Fixed Bugs and identified the root cause of the bugs reported.
  • Impact analysis before iteration of every change requirement/bug fixes.
  • Minor enhancement of the application as per CR.
  • Monitoring and Tracking the production Ticket.

Environment: Java, Eclipse, Oracle 10g, Web sphere, C#.net

Confidential

Mobile Web Developer

Responsibilities:

  • Creation of HLD and LLD design documents using Microsoft Visio.
  • Proactively recorded the changes in project scope to keep track of the change in business requirements.
  • Involved in detailed design, development, performed independent unit testing and integration testing of the application.
  • Implemented the application using Struts 2.3 framework and UI is designed using Net Biscuits.
  • Installed, configured and tested on app servers.
  • Prepare Knowledge transfer plan and provide KT to facilitate new-entrants into the project and also preparation and maintenance of training materials.

Environment: Java, JSP, Net beans, Struts, JBoss Server, Net Biscuits, Glassfish Server, JavaScript, CSS

Confidential

Production Support

Responsibilities:

  • Support the online shopping applications which are built using WCS.
  • Maintaining the e-commerce application which is live in public.
  • Fixed Bugs and identified the root cause of the bugs reported.
  • Impact analysis before iteration of every change requirement/bug fixes.
  • Identify and resolve technical problems related to performance, functionality and coordinate with end users as necessary.
  • Minor enhancements of the application to increase the performance/fix the defect.
  • Responsible for monitoring and tracking the production ticket.

Environment: Java, WCS, DB2, Eclipse, JIRA, JavaScript, CSS

Confidential

Jr. Java Developer

Responsibilities:

  • Actively involved in analyzing and collecting user requirements.
  • Wrote Specification for the development.
  • Wrote JSPs, Servlets and deployed them on Weblogic Application server.
  • Wrote Oracle PL/SQL Stored procedures, triggers, views for backend database access.
  • Used JSP’s HTML on front end, Servlets as Front Controllers and Java Script for client side validations.
  • Created web GUI: pages, tables and charts using GWT (Google Web Toolkit), java Freechart library using MVC pattern.
  • Developing unified Global Transaction Banking platform using Google Web Toolkit (GWT) to support a consistent web experience.
  • Designed and implemented interface elements using Google Web Toolkit.
  • Proficient in doing Object Oriented Design using UML-Rational Rose.
  • Participated in Server side and Client side programming.
  • Wrote SQL stored procedures, used JDBC to connect to database.
  • Designed, developed and maintained the data layer using JDBC and performed configuration of JAVA Application Framework.
  • Created a user Interface through HTML and JSP, Standard Tag library.
  • Involved in developing various Servlets.
  • Tested and validated the application on different testing environments.
  • Used DB2 as the database and wrote SQL & PL-SQL.

Environment: Java, JSP, HTML, Servlets, DB2, SQL, PL-SQL, Google web Toolkit, JDBC, MS Excel, UML, Apache Tomcat.

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