Software Programmer and Product Support Resume

SUMMARY:

Software developer with 5+ years of experience in customer support, software programming, implementing critical software upgrades and working with teams. Also experienced in a demanding project driven environment, working closely with sensitive government data for 9 County Clerk/Recorder offices.
Outgoing and detail oriented, I work equally well independently or in a team environment. Proficient at problem solving, report writing and software development. Graduated Suma Cum Laude with a BS in Information Technology.

TECHNICAL SKILLS:

Operating Systems: UNIX/Linux, Windows 95/98/NT/2000/XP/7/8/10

Databases: Oracle 8i, CyberScience, MySQL

Programming Languages: PL SQL, SQL, Java, C#(.Net), C++, C, Web Development (HTML, CSS, Bootstrap, PHP, XML, JavaScript), Assembly, NodeJS, LAMP stack

Utilities and Tools: SQLPlus, Microsoft Office Suite, jGRASP, Visual Studio, Eclipse, CodeBlocks and Netbeans

PROFESSIONAL EXPERIENCE:

Software Programmer and Product Support

Confidential

Responsibilities:

Debug and maintain existing software versions, and upgrade client product modules
Develop and implement product improvements based on end user feedback
Improve and stabilize existing code base independently with little oversight
Investigate third party software for compatibility with company proprietary product
Assist end users with maintaining critical and confidential data to ensure data integrity
Research software bugs and deficiencies and plan and implement appropriate repair strategies
Increase programming language knowledge continually, while performing all job duties successfully
Maintain onsite Linux servers while performing support duties
Coordinate with other internal operations departments such as sales and special projects
Participate in weekly meetings

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