SUMMARY:

• Technical Expertise - Technically astute and results-focused management professional wif proven success in leadership roles in analysis of business requirements to design, support, and lead IT projects for strategic system solutions in a regulated pharmaceutical, healthcare, or biotech environment. Lifelong learner adept in ability to learn advanced technology and new concepts quickly to maximize organizational success.
• Project Manager/Leadership - Multifaceted leader adept in management of multiple simultaneous projects and systems improvements in teh biopharmaceutical and stem cell banking industry. Skilled in oversight of requirements analysis to develop technical design, system solutions, and website updates. Manage all phases of software project lifecycle wif oversight of specification and requirement definition, planning, design, coding, scheduling, resource allocation, test planning, and performance testing. Manage data migration and financial projects.
• Customized Applications - Lead development of application software, management of ERP systems, production planning, manufacturing, material management, system analysis, resource tracking, and delivery of high quality custom business applications.
• Regulatory Compliance - Ensure compliance wif multiple regulated systems in biopharmaceutical companies requiring adherence to FDA, SOX, GXP, CSV and other state and federal regulations.
• Staff Leadership & Collaboration - Skilled communicator wif strong interpersonal abilities to develop rapport wif internal and external customers, business and technical users, and management to provide report documentation and convey complex information in understandable terms.
• PM, Admin & Solution Architect - 5 plus years of experience wif teh ITSM SNOW as PM, Admin and Solution Architect. Worked in multiple phases of ITSM SNOW design, development, configuration, migration, documentations, testing, patches, releases & migration wif both onsite and offshore in various modules like Incident, Change, Problem, Request, Service Catalog, & Knowledge Management workflows.

PROFESSIONAL EXPERIENCE:

Confidential

Solution Architect/PM/BA

Responsibilities:

• HR & Facilities: Provide IT solution to teh HR depart from hiring till retirement process, which involves design, planning, requirements, develop, configure, test, implementation, deliver onboarding to retirement stages for teh HR systems/ technology. Enhance/maintain data quality in teh Oracle HCM and Service Now HR module. Work closely wif HR and other depts and teams for business requirements.
• Facility Ticket Tracking Management System: Plan, design, requirements, validate, test cases, integrate, deploy teh iOffice application for multiple locations (USA and UK). Integrated wif Service Now using API interfaces.

Confidential, - NJ

IT Project PM / Senior Architect

Responsibilities:

• Data Analytic - Migrate data from legacy systems into middleware and upgrade applications. Databases and applications migrations, analysis data between applications, databases and file systems/servers.
• PM, admin, solution architect to lead and migrate teh ITSM from Pilgrim, handle onsite & offshore development, patches, configuration, deployment & validation deliverables. Plan and deliver enterprise solution architect design and deliverables for multiple modules in teh ITSM. Lead implementation partner, directly work wif IT, halpdesk, vendor, business owners, stake holders & users for ITSM SNOW releases and patch work. Deep knowledge in ITSM SNOW multiple modules.
• IT Project Leadership - Led multiple IT projects for multinational biopharmaceutical company wif oversight of design, implementation, and release of Siebel and Linux deployments, implementation of SAS and additional tools for SAS team, plus deployment of chemical inventory tracking system. Direct and support all IT projects wif customized vendor build from end-to-end wif implementation and delivery using full SDLC processes and procedures. Deployed cloud-based Salesforce and Veeva for Marketing grp.
• Website Deployment - Spearheaded LifebankUSA website and integration projects dat required website hosting wif an outside vendor, monitoring project control for business team, oversight of integration and implementation of SalesLogix, StemLab, Solomon, and website site deployment.
• Technology - Matrix, Blueprint, ServiceNow, ITSM reporting, MODA, HP ALM, Concerto, DTP, Subversion, Manager, AWS/Cloud, Veeva, SalesForce, SAS, EQMS, LIMS, CTMS/Clinical Product Study, Facilities/Chemical Tracking System, CRM, ERP, LAB systems & etc.
• Reporting Tools- BI tools Qlik, Tableau, SAS BI, Oracle BI & Microstrategy.

Confidential, NJ

IT Project Leader / Senior Architect

Responsibilities:

• Website Management - Managed design, updates, and support of company website. Collaborated wif multiple departments to upgrade site and integrate other applications to optimize efficiency.
• IT Systems - Effectively led IT systems administration and support at teh facility.
• Compliance - Ensured compliance wif all CCT standards, SOX, FDA, and other regulatory requirements.
• Technology - Java, J2EE Cutting Edge Technology, Hibernate, Springs, Struts, Servlets, XML, SalesLogix Solomon, and LIMS.

Confidential

IT Consultant

Responsibilities:

• IT Projects - Managed design and implementation of an order management system (COMS OP), reports system (CRS), integration of finance business codes in teh C4 system, plus software source control system, and Req-Pro systems.
• Project Support - Provided technical support for all systems and applications and collaborated wif multiple departments, teh Sharp distribution vendor, and teh Solomon customer care center.
• Compliance - Ensured compliance wif all CCT standards, SOX, FDA, and other regulatory requirements for teh biopharmaceutical industries. Managed documentation and validation of documents.