Professional Summary

• Over 10 years of experience in analysis, design, development, documentation and implementation of PRPC. Certified CSA, CSSA, CLSA Part-1, CPM.
• 7 years of Strong Technical Experience in Design, Development of BPM BRE Applications/Solutions in PRPC.
• Proficient in Pega Implementation cycle which includes PRPC deployment, development, testing, trouble shooting, migration, and bug tracking. Sound Skills in developing PRPC High Level Class structure, Rule set management and Work flows using Pega Rules Process Commander.
• Extensive knowledge in designing and implementing PRPC integrations using HTTP, SOAP SQL.
• Worked on high profile projects such as GE, AIG, Auto Owner's Insurance, Ameriprise Financial, AXA, Parexel and Capita. Solely responsible for analysis of the Business Requirements and assigning the tasks to the team, defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design .
• Highly proficient in PRPC V5.4, 5.5, 6.1 ,6.1 SP2 ,6.2 ,6.3, 7.1.5 features, DCO's, BIX and DWA, Java, J2EE, EJB, Struts, XML, HTML, JavaScript, CSS, VB, ASP, Oracle, DB2, SQL Server
• Possess excellent business and technical knowledge with a good understanding of BPM principles.
• Key strengths are Fast Development, Quality Consciousness, Problem Solving, Commitment, Flexibility, Application Knowledge, Work Ethics, Technical Capability, Personal Effectiveness and ability to learn on the job.
• Achieved lot of Appreciation from Clients.
• Good client interaction experience.

WORK EXPERIENCE

Confidential

Role: Pega Lead System Architect

Description:

-Unsecured personal loans

-Residential Mortgage Principle Dwelling Houses

-Residential Mortgage Buy to Let

Capita Asset Services CAS has been selected as the outsource partner for this operation subject to a successful pilot whereby they will undertake management of 10 of the loan book management. This is a call center based application developed in CPM framework. Designed a mechanism where if customer has a problem with paying his/her monthly payments of the loan account, they call to call center then call center representative CSR provide the information/solutions to the customer based on the loan account number, and start an action based on customer request. Above action also can be initiated in case when customer has acknowledged that in future he/she will not be able to pay the loan amount pre arrears . In such a case CSR makes some temporary arrangements for the payment of the loan amount.

Key responsibilities include:

• Understand the current Business requirement
• Configuring intents and interaction driver.
• Build Stage based processes required for the Project.
• Update status to client on daily basis.
• Acted as the Offshore Lead
• Help Offshore Team in Technical Aspective.
• Done the code reviews
• Help in reducing the logs
• Performance Tuning
• Done the rule set Management
• Provided the business solutions for the given requirements.
• Developed REST Connector
• Done Reporting
• Implemented Declare Index to provide the better reporting
• Lead the Offshore team, getting requirements from onsite distributed the work
• Implemented the correspondence

Environment Pega Rules Process Commander 7.1.4, CPM, CPMFS Customer Process Manager Financial Services , MS SQL SERVER, Tomcat 7, PegaRULES Process Commander PRPC 6.3 , Oracle, PegaRULES Process Commander PRPC 6.2 sp2 , PegaRULES Process Commander PRPC 6.1 , SQL Server, Weblogic application server, jboss application server.

Pega Lead System Architect Confidential

Responsibilities :

• Understand the current Business requirement.
• Understand the current development situation.
• Understand the future prospect and design the system accordingly.
• Discuss the design with Client.
• Performance Tuning

Environment: Pega RULES Process Commander PRPC 6.2 , DB2, IBM Websphere

Pega Lead System Architect Confidential

Responsibilities:

• Understand the current Business requirement.
• Understand the current development situation.
• Understand the future prospect and design the system accordingly.
• Discuss the design with Client.
• Help Offshore Team in Technical Aspective
• Code Review as per Standard Governance Doc
• Provided solution that will allow customers, agents, partners HSBC and Citibank to have a more direct access to AXA products, thereby increasing sales.

Environment: Pega RULES Process Commander PRPC 6.2 , SQL Server, Web logic application server.

Pega Senior System Architect Confidential

Responsibilities:

• Gathering Requirements from Business
• Understand the current Business requirement.
• Implemented Class Structure using DCO's
• Designing flows for Notification, Configure Accounts, Configure Claimant
• Providing Solutions to fix Performance related Warnings Alert Log Issues
• Implemented Web Service for EForms
• Help Offshore Team in Technical Aspective
• Code Review as per Standard Governance Doc
• PAL check for every iteration.
• Testing Unit Testing

Environment: Pega RULES Process Commander PRPC 6.2 , SQL Server, Web logic application server.

Pega Senior System Architect Confidential

Responsibilities and Contribution:

• Gathering Requirements from Business.
• Consulting Preparing the Solution Framework
• Designing Screen flows
• Designed Implemented DAL Data Access Layer integration framework to store retrieve Policy Information
• Implemented Web service for Data Sharing across commercial lines.
• Unit Testing

Environment PRPC v6.1, DB2, IBM Websphere

Pega Senior System Architect Confidential

Responsibilities and Contribution:

• Implemented HTP Service.
• Parsing Response XML
• Implementing BRE
• Implemented Utility Engine for Quick Testing

Environment PRPC v6.1, DB2, IBM Websphere, XML

Pega Senior System Architect Confidential

Responsibilities:

• Gathering Requirements from Business.

• Consulting Preparing the Solution Framework
• Designing Screen flows
• Designed Implemented DAL Data Access Layer integration framework to store retrieve Policy Information
• Implemented Web service for Data Sharing across commercial lines.
• Unit Testing
• Gathering Requirements from Business
• Responsible for creating the Flow to store the defaults of Agency
• Responsible for integrating this with BOP then later TPP
• Responsible person for delivering the code from Development.

Environment PRPC v5.5, DB2, IBM Websphere, PRPC v5.4, DB2

Pega Senior System Architect Confidential

Responsibilities and Contribution:

• Lead Offshore Team
• Development

Environment PRPC v5.4, Oracle

Pega System Architect Confidential

Responsibilities :

• Understanding the business process
• Defect Tracking and Causal analysis

Environment PRPC v5.4, Oracle

Software Engineer Confidential

Responsibilities:

• Analyzing Specifications provided by Client
• Design Development using Servlets
• Unit Testing
• Analyzing the specifications provided by Client.
• Design Development using EJB, Servlets
• Database Management JDBC Connectivity
• Analyzing the Specifications provided by Client
• Design Development using EJB, Servlets
• Responsible for creating Action Classes using Struts
• Responsible for creating BLO's DAO's.

Environment Java, JPL Framework, Oracle, Sybase, Eclipse 2.1, Web Logic 5.1, J2EE, EJB, XML, Oracle 9i, VSS, WSAD 5.1, Rational Rose 2.1, TOAD, JUNIT