SUMMARY

• Around 7 years of experience in JIRA ADMIN, Configuration Management, Build and Release Management using GIT, CVS, Subversion, TFS, IBM Rational ClearCase, and JIRA on UNIX and Windows.
• Created SCM Process, policies, and procedures to follow Development and SQA team to Release or Deploy highest quality product for the enterprise.
• Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control.
• Good experience in Implementing Applications Servers like Apache Tomcat5, 6.x, Jboss4, 5.x, WebSphere 4/5/6.x and Weblogic7/8/9. x.
• Experience with Jira upgrade with minimal down time.
• Experience creating dashboard and reports in Jira for management
• Coordinated different teams across the globe to deploy to different builds to different environments on parallel development for multiple projects.
• Trained developers, Test team and CM team on best practices and new futures of the SCM tools.
• Extensive experience in setting up baselines, branching, merging, periodic backups of the source code and automation processes using shell and Perl scripts.
• Experience creating workflows, fields, and other project components in Jira.
• Experience with installing and managing plugins.
• Full understanding of SDLC and RUP, Agile, methodologies and process.
• Good experience in using packaging tools like Installsheild, Install Anywhere and Wise.
• Worked on cross - platforms (Windows-Unix) with GIT, ClearCase, CVS and Subversion.
• Good at System administration in performing the daily activities of the office support team like managing accounts, user groups, security, and managing on-call rotation schedule and defining an escalation path for problem resolution.
• Experience migrating from GIT-Hub to GIT.
• Worked as VSS, Serena PVCS, TFS, Synergy, SVN and Cruise Control Administrator.
• Part of my responsibility was to run the SQL scripts.
• Good knowledge on CA Harvest and Open Make Build scripts.
• Assisted in Migration from CVS Version Management to Subversion.
• Experience writing Shell and Perl scripts to automate the deployments and other routine activities.
• Involved in Customization of WorkItems, Transition Matrix in TFS.
• Created SCM Process, policies, and procedures to follow development and SQA team to release or deploy highest quality product for the enterprise.
• Worked on different Build tools like ANT, Maven and MS Build.
• Managed environments DEV, QA, UAT and POD for various releases and designed instance strategies.
• Good analytical, problem solving, communication skills and can work either independently with little or no supervision or as a member of a team.
• Excellent communications skills, management skills and technical documentation skills.
• Good knowledge in different web technologies.
• Flexible to work on weekends and after business hours to support Planned Production Deployments.

TECHNICAL SKILLS

Platforms: Windows, UNIX, HP-UX, Red hat Enterprise Linux, Sun Solaris iOS, Android

Languages: C, C++, Java/J2EE, VB.net, ASP.net, C#

Database System: SQL DBA, SQL Server, Oracle, PL/SQL, MS Access

Scripting Languages: PERL, BASH Shell, Ruby, Python, VB Script, Batch Script, Groovy.

Version Control: CVS, Subversion (SVN), GIT, Team Foundation Server (TFS), Perforce, ClearCase, Build Apache Ant, Maven, Gradle, Visual Build, MS Build.

CI/Automation: Jenkins/Hudson, Anthill Pro, Bamboo, Cruise Control, TeamCity, BuildForge, Artifactory, Nexus, SonarQube, Cucumber, Xunit, Web Driver

Requirements System Application: Lifecycle Management (ALM),JIRA, Confluence, Fogbugz, Redmine, ServiceNow, EazyBI

Atlassian Tools: JSD- Jira Service Desk, Trello, Bamboo, Confluence, Jira Core, BitBucket, FishEye, Crowd, Jira Align, Opsgenie, StatusPage, SourceTree

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Jira Developer | Admin

Responsibilities:

• Provided ongoing support and configuration for JIRA projects, workflows, screens, Custom fields, permissions, and other administrative tasks.
• Installed and worked on various Jira plugins, Portfolio, Project Configurator, Structure, Time sheet tempo, Adaptive Script runner.
• Installed, Configured, and Integrated the Atlassian tool sets like Jira, Jira service desk Confluence, Crowd, Bamboo and Fisheye-Crucible.
• Worked on Atlassian Crowd for central identity management.
• Managed all aspects of the software configuration management process deployment, release methodology and application configurations.
• Used JIRA REST APIs for integration with Jenkins.
• Customized Atlassian JIRA and Atlassian Confluence by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.
• Integrated and upgraded Bamboo, Confluence, Service Desk, Bitbucket with JIRA.
• Setup weekly backups for Jira, Bitbucket, in Team city and dump to AWS S3 bucket.
• Involved in developing and upgradingJIRAusing Java, JavaScript, Web development, Maven, Subversion, and Groovy script.
• UsedScript RunnerforJIRAto run groovy scripts, administration/maintenance of scripts, powerful JQL functions and scripted fields.
• Developed filters using JQL & Advance JQL (JIRAQuery Language).
• Created Dashboards and custom filters for end users.
• Worked on JIRA up gradation and fixed the issues accordingly to keep up to date the tool.
• Initiated Jira Service Desk project - worked in team to gather requirements from all the stakeholders.
• Documented User Test cases and updated the same in Confluence for best practice.
• Wrote java scripts to make behavioral changes using custom fields.
• Added new users from External User Directories in JIRA and giving the required permissions.
• Created the new projects in JIRA and setting up Scrum/ Kanban Boards and added filters as required.
• Worked on version Control Software Setup, Administration, Configuration (GIT).
• Developed the Ansible scripts to setup and configure the applications for the production systems.
• Introduced Enterprise portfolio with Jira Align.
• Provided strategic guidance to leadership for Jira and Jira Align users.
• Worked closely with management to implement sweeping changes to their development processes and procedures, customizing JIRA, Confluence and Bitbucket to take the forefront of the new systems.
• Worked on different plugins like EazyBI, structure, Xray, Jira workflow tool, Jira Suit Utility.
• Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets for users.
• Addressed user questions and develop training as needed, worked on incoming questions and inquiries related to JIRA applications.

ENVIRONMENT: Java/J2ee, Bamboo/Jenkins, Service Now, ScriptRunner, Atlassian Suite (Stash, Jira, JQL, Confluence, Crowd), Fisheye, Crucible, Bamboo, Subversion, Bitbucket, Align, WebLogic, Git, Sql Server, Linux, Python, Perl, Bash, EazyBI, Groovy, Ant, Shell, Tomcat.

Confidential, Herndon, VA

Atlassian Engineer

Responsibilities:

• Served as the JIRA Systems Administrator for the JIRA/Confluence infrastructure, including all associated programs, plugins, and systems.
• Managed JIRA/Confluence Global Administration team and responsible for administering and maintaining Atlassian JIRA, Service Desk, Confluence, Fisheye, Net Suite, Echo Sign applications.
• Developed advanced JIRA workflows and permission scheme, notification schemes, Screen scheme.
• Developed ITSM roadmap for implementing processes utilizing ITIL best practices.
• Worked on JIRA for tracking and updating the JIRA tickets and per assigned.
• Performed on Sync Incidents in ServiceNow with Issues in Jira.
• Used webhooks and post functions to update incidents over the remote API.
• Wrote codes in ServiceNow that calls the JIRA REST interface to create and update incidents in JIRA.
• Used Groovy scripts on Script Runner module to compose custom scripts for JIRA.
• Created Custom workflows, custom screens, and custom fields on JIRA.
• Migrated JIRA across environments and worked on JIRA database dumps.
• Worked on Bamboo- Build triggers and Build dependencies.
• Managed user access and specified granular access rights by the report, dimension, or measure, using EazyBI data access roles.
• Visualized and analyzed all data using EazyBI reports and charts.
• Analyzed data from sources SQL, REST API, Excel and CSV files using EazyBI.
• Worked on Setup integration of Stash with JIRA and Bamboo to access related code changes and builds when browsing a build result and a JIRA issue.
• Created post functions/validators with workflow transitions, custom configurations with add-ons/plug-in and even more customizations with JIRA code and REST API.
• Creating Complex JIRA workflows, conditions, validators, post-functions, Creating Complex screens, Advanced Custom fields, Personalized JQL Filters, Agile-Scrum-Kanban Boards.
• Worked on Setup and configured Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Add on such as Script Runner, Workflow Extensions, Better Excel plug-in for Jira, Tempo, Jira Capture, Jira Agile, Service desk, Portfolio and Zephyr, QA symphony.
• Integrated JIRA and Confluence (for User management and Issues/Pages sharing).
• Participated in product roadmap building and help product owner plan releases.
• Used Behavior plugin in JIRA to make a particular custom field mandatory within the workflow.
• Setup LDAP Directory in Crowd.
• Customized Atlassian JIRA 6.2.2 and Atlassian Confluence 5.5.6 by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, and JSON.
• Updated Cipher on Jira server for the weak server connection bug on google chrome.
• Coordinated applications like Fisheye, Stash and Bamboo to Jira separated from other PM apparatuses.
• Assisted with maintaining current build systems, developed build scripts, and maintained the source control system. Integrated Jira with Git Integration Plugin.
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields.
• Developed Java Mail for automatic emailing and JNDI to interact with the Knowledge Server.
• Experience with Source Control Management-SVN, Git hub, XRAY, Bit bucket.
• Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets.
• Assisted QA team with User Acceptance Testing, develop and maintain quality procedures ensuring that appropriate documentation is in place.

ENVIRONMENT: Java/J2EE, Bamboo/Jenkins, ServiceNow, Atlassian Suite (Stash, Jira, JQL, Confluence, crowd), FishEye, Crucible, Bamboo, Subversion, Bitbucket, WebLogic, GIT, SQL Server, Linux, Python, Perl, Bash, EazyBI, Groovy, ANT, Shell, Tomcat.

Confidential, Tampa, FL

Jira Admin

Responsibilities:

• Customized AtlassianJIRA6.2.2 and Atlassian Confluence 5.5.6 by developing various plugins, event listeners and scripts in Java, JavaScript,GroovyScript, and JSON.
• Installed Atlassian tools (Bamboo, Fisheye, JIRA, Crucible, Crowd) on Linux virtual machines.
• Experience in writing/building/integrating custom modules for JIRA/Confluence
• Integrated JIRA projects withConfluencePages and constructConfluencepages
• Experienced in migration ofconfluenceworkspaces to new datacenter also inconfluenceupgrading
• Managed Jira users and created workflows, issue types, fields in production.
• Worked on continuous Integration tools Jenkins.
• Created Jira work flows as per project requirements.
• Managed users and permissions as per business requirements.
• Created project templates and managed plugins.
• Configured, connected, and synchronized triggers to integrate Jira with ServiceNow.
• Worked with cross-functional teams to supportJIRAandTempoin ways that will help them improve their business process.
• Used EazyBI to import your data from Jira Software, Jira Service Desk, Confluence, many popular Jira apps, or from other data sources.
• Ability to write Java and Java Script for customJIRAdevelopment work
• Worked on Integration ofTempoTime Tracking Tools inJIRA.
• Used Groovy scripts on Script Runner plugin to write custom scripts forJira.
• Installed variousJiraplugins such asJiraclient,Jiraimporter plugin,JiraCharting Plugin, the connector for Microsoft project andJiraMisc Custom fields.
• Installed Add-ons such as Craftware Search linked issues forJira, Gliffy Confluence plugin,Jira Capture, Zephyr, Tempo, Service Desk.
• Integrated and configured Jira with Crowd.
• Integrated and configured Bamboo with Jira.
• Experience in writing/building/integrating custom modules for JIRA/Confluence.
• Integrated JIRA projects withConfluencePages and constructConfluencepages.
• Experienced in migration ofconfluenceworkspaces to new datacenter also inconfluenceupgrading.
• IntegratedConfluencewith Fisheye, CVS with Jira, Imported issues from CSV into Jira. Published Jira gadgets and dashboards onconfluencepage.
• Worked on Setup Git revision control system on Atlassian Stash and local development environments.
• Created project in JIRA, customize project dashboard by adding gadget, manage user access and add-ons Add custom workflow integrated to custom fields and screens to perform automate project flow among different departments.
• Utilized LDAP / Active Directory authentication for accessing and maintaining distributed directory information services.
• Worked on Implementation of new build and deploy tools & Process to make smooth pipeline transition from Dev to Production.
• Worked on Specialization od automation tasks and process through scripts, implemented branching. models, implemented and Created Chef Recipes, automation tools and builds, and do an overall process improvement to any manual processes.
• Managed pkg/apt build system and package repositories.
• Implemented new projects builds framework using Jenkins & maven as build framework tools.
• Implemented a Continuous Delivery framework using Jenkins, CHEF, Maven in Linux environment
• Experience working with Puppet Enterprise and Puppet Open Source.
• Installed, configured, upgraded, and managed Puppet Master, Agents & Databases, Integration of Puppet with Apache, and Passenger.
• Created puppet manifests and modules to automate system operations.
• AWS Cloud management and Puppet automation.
• Worked on documentation - Chef basics, Initial setup of Chef, Data bags implementation, coding standards, Cookbook document, testing docs.
• Worked on AWS server provisioning using Chef Recipes.
• Worked on Collaboration with Development, QA, and other teams to ensure a smooth transition of deliverables through proper release channels.
• Collaborated with Continuous Delivery Framework Team in developing plan to implement Continuous Integration (CI) and Continuous Delivery (CD) for all components and services, and to migrate, remaining Subversion projects to Git on Enterprise GitHub repository.
• Automated deployment of build artifacts from Jenkins into pipeline environments using RPM package management, and internal Yum server, Run Deck, and chef.

ENVIRONMENT: Java/J2ee, GIT, GitHub, EazyBI, Jenkins, ServiceNow, AWS, Puppet, Maven, ANT, Tomcat, Cloud computing, JVM, Jira, Shell/Perl Scripts, Python, Jira 5.x/6.x, ANT, Maven, Stash 2.x, Crowd 2.x, Confluence 5.0.x, Bit Bucket, Fisheye, AWS

Confidential, Weston, FL

Jira Admin | Java Consultant

Responsibilities:

• Worked as Java developer and handled object-oriented development, coding, testing, and analysis.
• Developed JSP for UI and Java classes for business logic.
• Used XSLT for UI to display XML Data.
• Utilized JavaScript for client-side validation.
• Utilized Oracle PL/SQL for database operations using JDBC API.
• Implemented DAO for Oracle 8i for DML Operations like Insert, Update, Delete the records.
• Involved in the design, development and deployment of the Application using Java/J2EE Technologies.
• Used IDE tool WSAD for development of the application.
• Developed Application in Jakarta Struts Framework using MVC architecture.
• Customized all the JSP pages with same look and feel using Tiles, CSS (Cascading Style Sheets.
• Involved in coding for the presentation layer using Apache Struts, XML and JavaScript.
• Created Action Forms and Action classes for the modules.
• Developed JSP's to validate the information automatically using Ajax.
• Implemented J2EE design patterns viz. Façade pattern, Singleton Pattern.
• Created struts-config.xml and tiles-def.xml files.
• Developed Ant script to create war/ear file and deploy the application-to-application server.
• Used CVS for version control.

ENVIRONMENT: Java/J2EE, JSP, Servlets, Struts, Spring, JUnit, Eclipse, Apache Ant, JSP, JavaBeans, JavaScript, Tomcat, Oracle, XML, XSLT, HTML/ DHTML/ XHTML, CSS, Tiles, Ajax, DB2 UDB, PL/SQL, XML.