Owner of Anthem Blue Cross Blue Shield with over 45,000 employees worldwide
To audit applications prior to deployment to ensure compliance with business requirements and data privacy regulations
To create Visual Basic .NET applications to assist in reporting, claims processing, and customer service
WOW Award July 2008, 5 additional awards during the scope of my employment for accuracy and excellence
Created HCF Macro in VB.NET to automate claims processing against mainframe system
Made the ITL Creator to automate creation of tracking logs for customer service issues
Created multiple MSSQL and MSAccess databases to assist in reporting
Automated report generation for managerial team using Microsoft Excel
Served as a Subject Matter Expert, working closely with business analyst team to gather requirements and maintain SDLC for all applications in production
Confidential
Alternative Dispute Resolution Coordinator
Privately owned Managed Care Organization, based in Columbus, Ohio, with over 150 employees
To oversee the Alternative Dispute Resolution department
Working closely with managers to ensure timeframe and policy compliance
Appointed by Ohio BWC to Bureau of Workers Compensation/Managed Care Organization ADR committee, created to foster discussion on ways to streamline the ADR process and reduce claim resolution time for Ohio's injured workers
Worked with systems analyst to update claims processing databases and reduce data duplication across platforms
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