PROFESSIONAL SUMMARY:

• 7 years of IT Experience, includes 4 in Pega PRPC BPM tool, Java/J2EE and related technologies in telecom, insurance, banking and healthcare domains.
• Experience as a Pega Developer in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander PRPC .
• Certified PRPC System Architect on version 6.2
• Excellent experience in Java, Servlets, Java Server Pages, EJB, Java Mail, JMS, Struts, Hibernate, Spring, JDBC, JNDI, XML, DOM, SOAP, MQ-Series, SQL, PL/SQL, ANT.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC Pega RULES Process Commander and Java/J2EE based applications.
• Designed Object Model Class Diagrams , Functional Model Use Cases, Sequence Diagrams for software applications using UML with Rational Rose
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web methods.
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders. Well experienced in Server maintenance, Administration and deploying Servlets, JSP and EJB components.
• Involved in complete Software Development Life Cycle SDLC starting from requirements gathering and performed Object-oriented analysis and design using UML. Knowledge of RUP and Agile development and delivery models.
• Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
• Excellent Communication and presentation skills along with ability to quickly adapt to new environments and learn new technologies.
• Highly organized with ability to manage multiple projects and meet deadlines
• Ability to work independently with minimum supervision as well as a group member.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Java Developer

This project involves implementing confidential systems PRPC product for automating the Loan Data Management system for the Servicing unit of Wells Fargo. The application handles the routing of requests to modify key attributes of Loans and depending on attributes changed the routing is done for approvals. Some of the integrations include JMS, EJB and Java Confidential Application has been configured both as client and services in this application in each of these scenarios.

Responsibilities:

• Prepared high level design document from requirements.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Developed activities, steps, methods and error handling.
• Developed SOAP services.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Smart dispute framework is extended to support debit cards.
• Involved in Integration - connecting to disparate systems internally and external to the organization.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Upgraded out of box reports to new reports using List view and Summary view rules.
• Migrated data instances and rulesets from development to UAT Performance environment when needed.
• Bug Fixing within the project.
• Handling and communicating with business and understanding the problems from business perspective rather than as a developer perspective.
• Preparing the Unit Test Plan and System Test Plan documents.
• Preparation Execution of unit test cases and Troubleshooting and debugging.

Environment: PRPC 6.1,IBM Web sphere, Oracle10g, XML, JavaScript, HTML, Java and Windows XP.

Confidential

Confidential is the not-for-profit, non-stock company affiliates that do business as Confidential. CareFirst is the largest health care insurer in the Mid-Atlantic region, serving nearly 3.4 million members. CareFirst has developed their own sales process to sell their products to small business groups in Maryland, DC and Virginia jurisdictions. Once group is enrolled the system performs the auto renewal of the groups for the following year. CareFirst has developed their own format of PDF forms to fill and submit by Firm Executives. Now CareFirst has decided to automate this service in order to avoid paper based process.Confidential The primary objective of Model Office Confidential project is designed to deliver an automated streamlined process for Quoting, Document Management, Presentation, Sales, Underwriting, Group Set-Up, Enrollment and payment processing for Group business. Segment of business implemented with this process is new groups with 2-50 contracts.

• Involved in designing and development of prototype.
• Created technical design documents and requirements documents for few use cases.
• Involved in creating Properties, Activities and Service rules Developed Flows and activities Created flows to handle Exceptions in the system.
• Created a Quote process to capture products Medical/Dental/Vision and to create a quote sheet PDF.
• Worked on PDF generation imported the interactive PDF using the e-form accelerator.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Created data table to update configuration elements.
• Worked on new Internal Change Requests ICRs /Enhancements and defects.
• Developed SOAP services and consumed WSDL changes.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc
• Migrated data instances and rulesets from development to UAT Performance environment when needed.
• Creation of search reports using List view and Summary view rules of PRPC.
• Created many custom reports and designed UI considering performance.
• Created new classes and mapped them to new tables and developed SQL scripts to create the tables and expose the columns to improve the performance.
• Actively involved in the User Interface solutions for the clients.
• Fixing defects, Testing and debugging using tracer and Rules Inspector.
• Modified the Existing portal layouts, depends on the User roles, Privileges.
• Created Agents to renewed groups and worked on performance issues.
• Responsible for the production Support and Debugging.
• Worked closely with quality assurance team and also performed unit testing.

Environment: PRPC5.4 SP2, SPM HC, Web Services, XML, SOAP UI 2.0, Oracle 10g/ Oracle 9i, IBM Web Sphere Application Server 6.1, Java Script, SQL Developer, HP Quality Center 10.00, MS Office VISIO 2003, CSS.

Confidential

PRPC System Architect

Project Description:

Confidential is an application aimed at replacing existing OSCAR system developed in Legworks PL1 platform for debit claims management. This application allows Bank of America to automate their claims management system for their debit cards unit of their cards division. All the Confidential, Presentment's, Compliances and Arbitration processes will flow through this application. The source for customer information will be received from Bank of America's backend systems and the transaction information is pulled from Visa and MasterCard networks. This applications supports different lines of businesses like Non-Fraud, Fraud, CTS and ODS of Bank of America. CCMS is customized version of Pega Systems Smart Dispute Framework.

• It extended to support Acquirer functionality
• Smart dispute framework is extended to support debit cards.
• Added fraud processing to the application
• Extended to overdraft services
• Enhanced Issuer functionality according to bank of America needs.
• Customization of the Smart Dispute framework includes the following,
• Extended to accommodate debit card reason codes for Visa, MC and other networks.

Responsibilities:

• Adept in end-to-end development of software products from requirements analysis to system study, designing, coding, testing, de-bugging, documentation and implementation.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design.
• Resource allocation and monitoring project status weekly.
• Experience with LEAN Agile Methodology
• Implemented Bank of America recommended security matrix and mapped different workgroups, units and workbaskets for different users.
• Created different access groups to support different releases and created operator ids to give access to new users.
• Created product and product patch rules to move the rules as well as data instances between different environments.
• Created XML rules to generate the requests to send to external systems. And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Importing XSD's and WSDL's to develop connectors to communicate with external systems from business process.
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Clearing cache by recycling JVM's and created tables based on developers' request.
• Skimmed the rule sets to keep the higher version of the rules and deleted the rules using backend as well as using Delete a Ruleset utility in PRPC.

Environment: Pega PRPC 6.1/5.5 SP 2, HTML, Java Script, MS Visio 2007, Oracle, Websphere.

Confidential

Programmer Analyst/Java Developer

Confidential Developed a Prototype for a Retail Chain, which is a complete ERP solution getting all the modules integrated to a single system that directly connects all the modules, like Retail outlet, Central Repository, Procurement Department to a single System. Adding a new technology to the software that is Confidential this replaces the barcodes.

Responsibilities:

• Involved in complete software development life cycle Requirement Analysis, Conceptual Design, and Detail design, Development, System and User Acceptance Testing.
• Involved in Design and Development of the System using Rational Rose and UML.
• Involved in Business Analysis and developed Use Cases, Program Specifications to capture the business functionality.
• Improving the coding standards, code reuse, and performance of the Extend application by making effective use of various design patterns Business Delegate, View Helper, DAO, Value Object etc. and other Basic patterns .
• Design of system using JSPs, Servlets
• Designed application using Process Object, DAO, Data Object, Value Object, Factory, Delegation patterns.
• Involved in the design and development of Presentation Tier using JSP, HTML and JavaScript.
• Involved in integrating the concept of RFID in the software and developing the code for its API.
• Coordinating between teams as a Project Co-coordinator, organizing design and architectural meetings.
• Design and developed Class diagram, Identifying Objects and its interaction to specify Sequence diagrams for the System using Rational Rose.

Environment: JDK 1.3, J2EE, JSP, Servlets, HTML, XML, UML, RATIONAL ROSE, AWT, Web logic 5.1 and Oracle 8i, SQL, PL/SQL.