Software Engineer Resume Profile Jacksonville, FL - Hire IT People

Background Summary

Highly motivated, proactive Software Engineer eager to work and learn in advanced technical environments. Combines passion for developing business solutions with technological advancements. Demonstrated understanding of planning, analysis, design, testing and implementation of systems/applications as well as maintenance of legacy systems. Proven ability to succeed in fast paced environments with rapidly changing priorities.

Technical Summary

Professional Experience or Formal Training in the following:
Programming Languages:Java/J2EE, C , Python, SQL, JavaScript, HTML, CSS, XML
API's:Swing, JSP, Servlets, Java Beans, JDBC, ODBC
Databases:Teradata, SQL Server, Oracle,MS Access
Software:Visual Studio, Eclipse, JGrasp, Visio, Tortoise SVN, HP Quality Center
Concepts/Development: Objected Oriented Design, SDLC, UML, ERD, Use Case, Relational Schema, Data Dictionary
Network/Virtualization: VPN, F5, Nortel, Entrust, VMware, Avaya
Systems:Windows, Mainframe

Professional Experience

Confidential

Software Engineer

Collaborated with team to plan, design, and implement student registration system for academic institution. Duties included:
Designing user interface utilizing HTML, CSS, and JavaScript.
Developing backend application using J2EE API
Creating and maintaining Oracle based database to house application data
Utilizing Tortoise SVN to manage source code between team members
Assigned to project at major banking client to lead offshore team on Teradata based development project. Duties include:
Extract archive data from mainframe tapes using data mover
Transform and load data into Teradata database
Query data to determine archive date of data
Collect and track data demographics on archive data for metadata reporting purposes
Assist in development of high level test plans
Perform regression/BAU tests based on implementation, enhancement and/or upgrade releases
Test and track bugs in SIT/UAT testing environments

Confidential

Sr. Frontline Specialist

Troubleshoothardware, software, and network issues VPN, Entrust, VMware, Avaya, etc. for Work at Home Department
On boarded new hire Work at Home associates with hardware distribution/setup, system access, and software/application tutorial
Managed group of 4-5 new hire associates as they transition from training to production
Coached and monitor new associates on customer service delivery and best practices based on company guidelines
Prepared daily reports for management, ensuring full compliance with company metrics
Facilitated team meetings and deliver team meeting content

Confidential

Criminal Processor

Ordered background check information for perspective employees of clients such as Confidential
Created and maintained Microsoft Access database to track court records of all potential applicants
Handled sensitive and confidential information company credit cards, social security numbers
Coordinated and maintained detailed financial reports regarding department record expenses
Collected and coded invoices received from county courts throughout the country
Utilized Excel daily to produce reports regarding criminal processing and financial records

Confidential

Sales Consultant / Sales Trainer

Customer service in sales division, duties included answering customer inquiries, problem solving, and providing detailed information on new products
Oversaw sales floor, answered sales questions, and took escalated calls
Trained all permanent and temporary personnel on order processing, timing, delivery, and sales closing techniques
Assisted in the development of new training policies and company procedures

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Software Engineer Resume Profile

Jacksonville, FL

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