Professional Summary:

• Over 11 years of experience in managing and delivering several successful large scale System Integration/Migration, Legacy Modernization / decommission, Product Development, complete outsourcing, AMS Engagements, Production Support and Data conversion projects in a globally distributed delivery model
• Talented and result oriented management professional with a unique blend of Management, Technology (Business Intelligence, Open Systems and Mainframe) and Business (P&C Insurance and Credit Services) expertise.
• Leadership ability to build and manage high performing global teams.
• Managed delivery of projects in Credit Services, Property and Casualty Insurance domains.
• Proven Project Management skills – Project Management and Execution, Resource Management, Budget Management, Cost Estimations, Schedule Management, Risk Management and Escalation handling.
• Expertise on Agile/SCRUM as an iterative SDLC and Rational Unified Process (RUP) with implementation of all four phases: Inception, Elaboration, Construction and Transition.
• Good work experience in SEI-Capability Maturity Model (CMM) and Six Sigma Methodologies.
• Extensive hands-on experience of PMS (Policy Management System), COGEN and DRC Insurance products and good knowledge of Guidewire claimcenter and policycenter products.
• Experience on Configuration Management including Change Process Management, SOX Compliance and Process Quality Assurance.
• Was awarded ‘Star’ performer for contribution to the project and organization.

Designations and Certifications:

• Designated Project Management Professional (PMP)
• Certified Scrum Master (CSM)
• Certified Associate in Insurance Services (AIS)
• Certified Associate in General Insurance (AINS)

Education:

Master of Science in Software Systems (M.S)
Bachelor of Engineering in Computer Science (B.E)

Professional Experience:

• experian Jan 2011 – Present
• project manager

Projects:

• Confidential,Netherlands: Implementation of Netherlands bureau on GVAP Data warehouse
• Needs Assessment for India, South Africa, Denmark, Norway and Netherlands
• Confidential,(US): Implementation of TrendView service on GVAP Data warehouse platform

Tasks & Responsibilities:

• Managed the delivery of needs assessment and gap analysis for implementation of credit services products on GVAP platform in 5 countries along with the NextGen bureau platform.
• Provided project leadership to a team of 10 resources onsite and off shore business and development team for different applications
• Prepared cost estimates, level of effort, needs assessment report and document of understanding.
• Prepared project schedule, resource allocation plan and initiated the project by forming and developing the project team.
• Led a global distributed delivery model with teams located in more than 4 different countries in addition to the home country for which the product was being developed and delivered.
• Used “Bottom-Up Estimation” for cost estimations for the projects and prepared a cost baseline to measure and monitor cost performance.
• Managed the projects under SCRUM framework within the confines of EssUP, consisting of best practices from SCRUM and CMMI
• Closely worked with GVAP Business users, Decision Analytics, Billing, Bureau and Reporting teams to manage the requirements while implementing Account Review and Triggers products on GVAP platform.
• Managed the delivery of data warehouse data model, ETL architecture and GVAP architecture to enable the calculation of attributes, triggers, scoring models and consumer scores.
• Managed the on shore and off shore team to design the GVAP architecture and to deliver generation of ETL reports, Management reports and frequency reports.

Environment & Tools: MS Projects, Kettle, Pentaho, Unix, JAVA, C, Data Warehouse, DB2, Version1, Share point 2007, SCRUM, Clear Case, Clear Quest, MS Office, Toad, MS Projects, ADT, SQL, GVAP, NextGen, File-One

• 21st century insurance / farmers insurance apr 2009 – jan 2011
• application manager

Projects:

• Confidential: Migration of 15 states from APS to DRC platform
• Confidential: Integrate APS policy with Siebel CRN claims system & decommission PLCS
• Confidential: Complete outsourcingof Insurance applications.

Tasks & Responsibilities:

• Managed the APS Policy team and interfaced with the business team and project stake holders
• Provided project leadership to a team of 15 resources onsite and off shore business, development and quality assurance teams
• Managed the knowledge acquisition of the policy application and transition to Job shadow & Steady State
• Prepared the acceptance criteria for the steady state of AMS Engagement and got the sign-offs on successful transition into the steady state.
• Involved in initiation and planning of the projects that included preparation of preliminary project scope statement and scoping
• Prepared the overall project plan, project schedule, cost estimation, resource ramp up/ramp down plan.
• Worked with corporate security and network teams for creation of new users, offshore setup and network approvals
• Coordinated and worked with information security and change management team for the roll out of ITSM
• Identified and implemented solutions designed to mitigate risks for multiple interlinked applications and monitored them.
• Managed project plans, project dashboards and performed status reporting on daily/weekly basis.
• Performed resource allocation, resource management and took care of immigration related activities for resources travelling from India.
• Prepared acceptance criteria for migration and conversion projects and got sign-off on the deliverables

Environment & Tools: MS Projects, Quality Center, ITSM, Team Track, RequisitePro, RUP, COGEN, DRC, Guidewire, SQL, COBOL, MQSERIES, CICS, JCL DB2, Informatica, Crystal Report, Quest central, Win CVS

• CAPGEMINI INC Jul 2004 – mar 2009
• project manager / solution architect

Projects:

• Confidential: Migration of 15 states from DRC to APS platform.
• Confidential: Migration of AZ, IN, IL, OH, TX and CA Motor Cycle from PMSC to APS policy system
• Confidential: Build back dated endorsement functionality in APS policy system
• Confidential: Build CA, FL, PA, GA, NJ, CO, MN, WI, MO, AZ, IN, IL, OH, TX & NY in APS

Tasks & Responsibilities:

• Managed the APS Policy team and interfaced with the business team and project stake holders
• Provided project leadership to a team of 7 resources onsite and off shore business, development and quality assurance teams
• Involved in initiation and planning of the projects that included preparation of the project plan
• Managed project plans, project dashboards and performed status reporting on daily/weekly basis.
• Interacted with the teams handling other business processes interfacing with the APS Policy application like Enterprise Billing, Document output, front end RepView, Claims and Data Warehouse.
• Performed impact analysis for change requests and followed it up for approvals and tracked it until the change is implemented in production.
• Researched, analyzed, and determined appropriate course of action for complex processes and problems using Use Cases, Use Case Diagrams, Class diagrams in UML methodology
• Analyzed the functional requirements and prepared the application and system design and conversion/migration strategy.
• Monitored and tracked the project for development, peer reviews, testing, implementation and warranty support
• Conducted root cause analysis of defects and helped in identifying ways to prevent them
• Documentation of resolutions in a knowledge repository for common and unique problems faced by users
• Organized on-boarding and knowledge transfer sessions to the new joiners in the team
• Ensured that the team adhered to quality procedures and standards related to the project.

Environment & Tools: MS Projects, Quality Center, Team Track, COBOL, MQSERIES, CICS, REXX, XML, JCL DB2, Oracle, Quest central, CHANGEMAN, FILE-AID, SQL, SPUFI, JOBTRAC, EXPEDITER, Win CVS, COGEN

• westfield insurance / SATYAM COMPUTER SERVICES LTD Jan 2002 – jul 2004
• team lead

Projects:

• Addition of new Workers’ Compensation product to PMSC policy application
• Build automated renewal functionality for Commercial lines product
• Confidential:
• Confidential:,Migration of Old Guard policies to PMSC policy application
• Confidential: Maintenance and Production Support

Tasks & Responsibilities:

• Performed gap analysis for new functionality requirements for Old Guard Integration project, and prioritized them based on actual business needs so as to align them with the product release roadmap.
• Analyzed the legacy system and designed a conversion methodology to migrate policies from Old Guard system to the Westfield policy system, for both the application features and data conversion.
• Involved in modeling of the business and application using Rational Unified Processing (RUP) and UML.
• Performed development, peer reviews, unit testing and implementation of the project as per SOX compliance
• Adhered to the coding standards established by the team and improvised the code review checklist
• Reviewed and enhanced standard project life cycle document templates to be used in all tasks in project.
• Performed issue tracking of defects identified during the acceptance testing process and fixed them
• Monitored TEST and PROD batch cycles and resolved the abends to ensure the completion of the cycles.
• Performed client communication, off-shore co-ordination and status reporting to the project manager
• Conducted knowledge transfer to the new developers who joined the team

Environment & Tools: COBOL, REXX, JCL VSAM, Oracle, GENEDITS, Easytrieve, Remedy, CONTROL-M, INTERTEST, Rational Rose, PMSC

• Confidential Jun 2001 – DEC 2001
• software developer

Projects:

• Java to ASP conversion

Tasks & Responsibilities:

• Analyzed the requirements and prepared the application and system design documents
• Analyzed the existing web pages and prepared a Inventory document which lists all the impacted components to convert them to ASP as part of the Java to ASP conversion project
• Develop the new web pages using HTML, ASP and Java script and validated them for correctness and completeness by comparing them with the existing ones.
• Performed development, peer reviews, unit testing and implementation of the project
• Adhered to the coding standards established by the team and improvised the code review checklist
• Performed issue tracking of defects identified during the acceptance testing process and fixed them

Environment & Tools: Java, HTML, .Net, ASP, Java script, VB Script,