Software Program Manager Resume

SUMMARY:

Certified Project Management Professional (PMP) with 16 years of combined experience in QA, Project Management and Program Management delivering Enterprise Servers and Management Applications. Passionate about Project Management, Process Improvement, Quality Assurance and Customer Satisfaction. Committed to delivering quality programs that meet the business needs.
Experienced in managing cross - functional and geographically diverse teams on highly visible programs in fast paced and ever changing environments. Hands on experience in integration, verification and validation of requirements, specifications, test case review, defect reporting, tracking, analyzing and following up.
Associated with building many successful and innovative Products and Product Lines for the client
With proper planning, executing and risk management, we early shipped servers to many customers resulting in additional revenue in 10,000,000 to 40,000,000 USD range.
Significant increase in resource productivity - 50% and schedule compression - 40% thru proper planning and process modification but still maintaining the highest quality
Building successful team and business and delivering highest customer satisfaction
PMI Project Methodologies Vendor and Partner Interaction
Cross Functional Leadership SDLC and STLC
Agile Methodologies Project Scheduling
Project Risk and Scope People Management
Communication Management Status Reporting
Business Development Knowledge Development and Sharing
Budget Management Customer Satisfaction

TECHNICAL SKILLS:

Testing Tools: QuickTest Pro, Quality Center

Project Mgmt Tools: SharePoint, MS Office, MS Project

Internet Protocol: TCP/IP, IPv6, DNS, LDAP, SNMP

Storage: SAN, NAS, SCSI, FC, RAID, iSCSI, FCoE

Operating Systems: Windows Server 2008, 2012, RedHat Enterprise Linux, Ubuntu, VMware

Computer Technologies: Computer Architecture, Cloud Computing, Internet of Things, BIOS, UEFI

Programming Languages: C, Perl, Python

PROFESSIONAL EXPERIENCE:

Software Program Manager

Confidential

Responsibilities:

Managing all deliverables - firmware, drivers and Operating Systems from requirements to launch.
Managing Risks, Tracking Critical Path, Conducting Status Meeting, Reporting Status, Securing resources, Ensuring completion of Scope.
Managing relationship with Hardware Engineering, QA, Factory, Marketing, Supply Chain, Services and Product Engineering.
Updates to PM Portal SharePoint which contains all Program Level information and documents, software and firmware for internal teams.
Assign Issues, updates and drive them to closure. Ensure all Software, Firmware deliverables are Dev Complete and tested in each phase.
Change priorities and schedules based on Requirements Change from end customers to internal plans.
Reviewing and updating various documentations and organize s.

Software Program Manager

Confidential

Responsibilities:

Leading a team of 6+4 QA members and mentored new team members.
Developed Test Plan, Test Cases and assign work to team members. Used HP Quality Center to manage test cases.
Involved in setting up and managing the Test Environment, desktop PC, servers and lab network.
Coordinated with the offshore team, resolved the queries and transferring weekly builds and other required software, firmware.
Automated the tests for GUI, CLI, and Regression testing using QuickTest Pro.
Logged and tracked bugs using internal bug tracking tool QuIX.
Performed Cross Browser testing to ensure Compatibility of the application on IE and Firefox including different versions on various client Operating Systems.
Interacted with developers to report software bugs and re-test the fixed issues. Also worked on customer reported issues to resolve or help developers to debug.
Actively participated team meetings, conference calls and walkthroughs.

QA Analyst

Confidential

Responsibilities:

Developed Test Plan, Test Cases and executed them. Used internal website to keep test cases.
Involved in setting up and managing the Test Environment, desktop PC, servers and lab network.
Logged and tracked bugs using a Remedy rQm
Actively participated team meetings, conference calls and review-meetings.

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