OBJECTIVE:

• To provide leadership and true value to an organization allowing me to enhance and further exhibit my skills.

SUMMARY:

• Confidential is a results - oriented professional with progressively in-depth IT experience and heavy exposure to Media, Technology and Financial institutions with extensive hands-on experience planning & implementation of VMware/VDI/Horizon Compute/Storage/Network. Windows 2008/2003/NT & MS Exchange 2010/2003/2000/5.5. Dedicated to bringing forward sound, technical solutions with a background that spans over 18 years of delivering IT solutions. Very passionate about understanding business needs, technical architecture, and best practices for IT. Hunger for “things working right” and learning cutting-edge, out-of-the-box, philosophies often carry him across a myriad of technologies.
• Primary area of focus is the delivery of applications & desktops. These solutions allow him to design, implement, and support solutions that directly impact the end-user which impacts their contribution back to the organization. Establish policies and guidelines for the organization. Instrumental decision-maker on cross-functional, globally diverse teams with unique combination of in-depth technical knowledge, managing experience, and customer-first attitude. Comfortable with customer facing problem solving, advanced issue analysis, solution development and business case selling. Experience with Management of team including coordination, budgeting, scheduling, quality control, and work progress of projects.
• Microsoft Trained IT Professional in Lync Server, Enterprise Messaging Administrator on Exchange Server 2010, Windows Server 2008. EMC Trained VNX/2 VMAX Isilon EMC Trained Solutions Expert in Private Cloud and Server Infrastructure. VMware Certified Professional on vSphere 5 (VCP). ITILv3 Foundation. Public cloud Trained in AWS and Azure
• Provided design, third level support, & implementations of VMware ESX, ESXi, within VI3, vSphere 4 and vSphere 5 environments with VirtualCenter management, LabManager, vCloud Director, Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, Horizon Workspace, Horizon Mirage, ThinApp and VMware View desktop virtualization infrastructure (VDI).
• Architect, Design and implement EMC VMAX/VNX1,2 VMX1,2,3) NetApp 6240, 6040, 6040, 3270's, 3250's, 8040's FAS Solutions, NetApp OnCommand Performance Manager/Unified Manager/Insight/Balance/System Manager NetApp SteelStore SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN-backed applications. Experience with architecture, implementation and administration of NetApp FAS/V-Series,, and Dell MID Range-series storage arrays.
• Hands on experience in iSCSI, NFS, and Fiber Channel protocols, Fiber Channel cabling, switching, and zoning. Analyze and troubleshoot on an advanced level, performance of SAN-backed VMware ESX infrastructure to determine proper allocation of resources to a multi-department user population with widely varying needs. Customize layer 2 and layer 3 networking between VMware, networking components and storage for high availability and maximum performance.
• Management of team including coordination, budgeting, scheduling, quality control, and work progress of projects. Establish policies and guidelines for the organization. Instrumental decision-maker on cross-functional, globally diverse teams with unique combination of in-depth technical knowledge, managing experience, and customer-first attitude.
• Implemented Citrix Provisioning Services for a customer to eliminate %90+ (10+TB) of the Citrix related storage footprint.
• Designed and implemented a pilot implementation to support 5000+ users utilizing Quest vWorkspace for several published medical applications and VDI desktops for a healthcare customer.. Provided a successful POC of XenDesktop 5.5 for a healthcare customer that led to a redesign, implementation and a purchase of 5000 XenDesktop licenses.
• Specializing in TCP/IP, DNS, WINS, MAPI, POP3, LDAP, Firewalls, SMS, SCCM, AppSense, Rightfax Server, SMTP, Clustering, Windows 2008/03 DFS and RAID. VMWare ESX 5/3.5, VSphere 4.0, ESXi, VMServer, MessageLabs, Tumbleweed MMS, Quest MMM, SharePoint Portal /Services, SurfControl, GoodLink, Good Enterprise, BES, Sybari Antigen,), EnterpriseVault./cloud & NetIQ
• Redesigned and implemented a multi-datacenter Citrix XenApp 5 environment of 500+ servers for a healthcare customer to resolve issues with stability, consistency, and end-user perception. Project required interviewing application owners, documenting installation tasks and escalation procedures, eliminating single points of failure, resolving %95+ of printing issues, and standardizing desktop / application delivery.
• Expertise with core Citrix XenApp and XenDesktop services including, but not limited to, Zones, License, Desktop Delivery Controller, Application Profiler, PVS, Policy Management, and web interface. Deep technical understanding of Presentation Server Core technologies (e.g. Windows TS, CSG, WI, DDC, RM DB, Clients). Strong troubleshooting mindset (parsing event log, Sysinternals Putty, WinSCP, Notepad++ and analyzing memory dumps)

TECHNICAL SKILLS:

TOOLS: & TECHNOLOGIES: Microsoft Terminal Services (2000, 2003, 2008) Citrix XenApp ( 1.8, 4.0, 4.5, 5.0, 6.5 & 7.5 and 7.6) Citrix XenDesktop (4.x,5, 6.5, 7.1, 7.5 and 7.6) Citrix XenServer(5.x) EMC VPLEX EMC VNX/VNX2 EMC VMAX(1,2,3) HP 3Par 7450,8450,20850 Netapp Fas8000, Fas2500,6000s,3000s Citrix HDX Monitor Citrix Secure Gateway/Netscaler (All) Quest Migration Move Manager Quest/Wyse vWorkspace 7.0, 7.1, 7.2 Microsoft Hyper - V VMware vSphere VMware Horizon View VMware Orchestrator VMware ThinApp VMware HA, DRS, Storage DRS, vMotion Wyse ThinClient Technologies PowerShell, VB Script, Perl Shell, VB, C#, HTML Cisco UCS Blade chassis / rack mount servers Microsoft Windows Server (All) Microsoft Exchange (5.5, 2003, 2007, 2010 & 2013/Online) Microsoft SQL Server Load Balancing / Clustering (F5, NetScaler, Windows NLB) Microsoft Active Directory Architecture and Design Microsoft Office Productivity Suites Microsoft SMS 2.0, 2003, SCCM 2007 MobileIron Microsoft Internet and Security Acceleration Server IIS 5.0/6.0/7.0 EMC & NetApp storage designs & implementation EMC VSPEX design and implementation Cisco routing and switching Cisco Call Manager and Unity Express Microsoft AppV 5.0 Cisco Pix/ASA, Switch, and Router configuration Citrix XenMobile Blackberry Enterprise Server Backup Solutions Net back up, com vault) Virus Protection (McAfee, Symantec Endpoint Protection) Content Filtering (WebSense, Surf Control, Trend) Disaster Recovery Planning / Testing Symantec Enterprise Vault 8.x, 9.x and Cloud (KVS) Microsoft OCS 2007, Lync 2010 & Lync 2013/Online

WORK EXPERIENCE:

Confidential

Associate Director of operations Storage and Data Protection

Responsibilities:

• Planned and implemented all activities related to the integration of Decommissions and abandoned server, storage, backups along with performance tuning system components to ensure high levels of availability.Architecting Temporary & long-term solutions as stop gaps for Performance issues
• Providing gap analysis on Legacy New hardware and existing architecture
• Optimizing architecture for Vmware, and compute environments to be better aligned with storage and backup.
• Managing data center build out in co-location facilities for Warm Hot disaster recovery
• Architecting pool design for incoming application additions based on business rules and needs
• Identifying needs for application owners and providing value add solutions along with creating migration plans for new solutions
• Resolving recurring issues with reporting performance incidents
• Resolving alerting Nosie and false positives to reduces teams reactive nature

Confidential

Compute Operations Manager of Information Technologies

Responsibilities:

• Manager for all Storage Operations Infrastructures (migrations/incident management / Engineering Build out, Decommissions, Switching, NAS, SAN, Storage Server applications) for All Confidential data centers/ private cloud environments. Established ITIL / Best Practices policies, procedures for new Storage environments. In addition, revise and implemented new Disaster Recovery/Business Continuity initiatives based on the changes.

Confidential

Hands on Manager with service delivery for storage

Responsibilities:

• Upgrading storage onV-blocks additional disk Dae’s, enginesUpgrading code, disk firmware on vnx,mdsConfiguring Vmax3 Parent child Storage Groups
• Taking part in sizing exercise with Vendors
• Providing solutions for business needs based on calculated requirements.
• Configured and maintained EMC VMAX, VNX, VPlex, Netapp 3000x / 6000x / 8000x Brocade, McData and Cisco fiber switches.
• Trouble shooting complex storage issues
• Full knowledge of the NBCU storage environment
• Assisted in upgrading the VMware environment to 6.0 V-Sphere On all production vblock environments
• Leading Infrastructure: Led and assisted in EMC storage infrastructure upgrades that improved reliability through reduction of interruptive incidents. By Refreshing over 100 storage assets nationally with Planned process to reduce financial, Maintenance obligations /footprint.
• EMC Technology Refresh: Consolidation of 36 arrays and installation of new VNX Frames
• Gather relevant data on 600+ "in-scope" hosts
• Coordinate scheduling with application owners and Server / Database teams
• Take part in engineering design sessions with EMC migrations Team.
• Provide input for operational excellence assist with engineering effort to optimize the technology.
• Led and coordinate Migration schedules as needed. Involve Storage Engineering teams and personal (ad hoc resources) to successful completion.
• Plan decommissions of legacy storage Isilon clusters and engineer migration to the dynamic data center concept (Netapp FAS 6000 series filers)in Universal City media center.
• Escalate with business groups to migrate storage shares. Provided risk assessment to mitigate failure.
• Netapp Technology Refresh
• Consolidation of 16+ Controllers and assisted with design and build out new NAS environments.
• Upgraded over 50 % of 7.x code to 8.x code to remediate bugs and code in - Consistency.
• Responsible for day-to-day operations, builds adds and changes of corporate storage team with direct responsibility in managing VCE Vblock (EMC/Cisco/VMware) infrastructure configured for multi-tenant private cloud hosting 19+ clients based in multiple datacenters.
• Provided architecture solutions for client rollout to meeting their specific needs using our service catalog or custom solutions.
• Migrated Vplex and VNX storage devices from Alpharetta to Potomac
• Responsible for creating Disaster Recovery plans. These plants include step by step procedures that are required to bring up the business critical departments to full production level after any disaster: Environmental, Technical, or Human
• During hurricane Sandy, our call center, email system, and website(s), hosted in NY remained fully operational
• Team Leadership: Developed and empowered a cohesive team, with a shared vision based on ownership, accountability and dedicated service.
• Encouraging collaboration within engineering groups: Encompassing different experiences and views to create a supportive environment for effective problem solving and innovation in the organization.
• Implemented new hygiene data processes and procurers, including moves, adds, and upgrades across the storage enterprise on a regular basis and ad-hoc basis
• Optimization: Drove the storage optimization/ project using OE (Operational Excellence) methodology. Projectbenefits included reducing storage provisioning cycle times, improved storage provisioning metrics, tier rebalancing and reduced waste related to inefficient use of storage.

Confidential

IT Management/Administration (contract)

Responsibilities:

• Assist in planning and preparation for upgrade to new Cisco 6509.
• Migrate File and ESXI virtualization to HP EVA 6400
• Upgrade domain controllers and functional level in the enterprise
• Lead project for al SharePoint collaboration Throughout campuses
• Federating domains within Active directory for shared services
• Provide daily support/administration to multiple hosted clients, which comprises of ESXi 5.1 and ESXi 5.5 hosts in various cluster virtual farms with Windows, Linux virtual servers.
• Provisioning and maintaining VMware VDI the entire VDI environment in VMware Horizon View 5.2 with 2,300+ Windows 7 virtual desktops.
• Creating and maintaining Pools in VMware Horizon view 5.2 environments.
• Creating linked clones and full clones for VDI's and connected to the parent template
• Installing and configuring ESXi servers on clustered environment using host profiles.
• Perform periodical VMware hosts and guests patch updates, as well as perform parallel upgrade the system to ESXi 5.5.
• Virtualizing desktop applications for use in a VDI environment through VMware ThinApp and App Volumes
• Migrate Persona management profile to VMware UEM 8.6

Confidential

(Senior) Technical Manager of Information Technologies

Responsibilities:

• Senior Manager for all Technology Infrastructures (Data Center / NOC Build out, Cabling, Networking, Telephony, SAN, Servers, Telecommunications, Workstations, etc.) for Confidential s main data center/ private cloud. Established ITIL / Best Practices policies, procedures for new Data Center environments. In addition, revise and implementing new Disaster Recovery/Business Continuity initiatives based on the changes.
• Managed VDI project (VMware View) from design and development to post - implementation; Successful implemented VDI.
• UpgradedVMwareVDIcomponents like connection servers and security servers from 3.1 to 4.6.
• Migrated virtual machines from ESX 3.5 to vSphere 4.1
• Creating, managing virtual machines, creating clones and templates/images for deploying VMs, audit them for perfection and manage utilities and applications installed on those VMs.
• Performed Virtual Machines backup, snapshots, cloning, P2V and V2V conversion
• Maintain, implement and optimize operating systems/software utilizingVMwarevirtualization technologies for vSphere 4.0/4.1/5.0 including creating and configuration ofVMwareHA and DRS
• Provided remote Infrastructure Support for more than 5000+ servers Windows both physical and virtual servers.
• Perform necessary OS and hardware changes to resolve User reported / Application issues.
• Engineered and designed 4 VDI clusters, 32 ESXi 4.1 hosts and 1700 VMs
• Coordinating withVMware/ hardware vendor and resolving critical issues
• Managing service levels and going Confidential contracted SLA As per department standards
• Installing, creating images, and managing windows 2003/2008 environments with deployments across the enterprise network.
• Coordinated the planning/build of the Firm’s main data center and 3 auxiliary data centers, encompassing all systems, LAN/WAN network equipment, and all other components
• Set up parallel EMC clarion CX4-120/960/VNX SAN systems from NYC to DR site for an ERP solution.
• Rolled out /upgrade Altiris 5.5/6.5/7.1 and ongoing Developing technical Altiris documentation.
• Empowering/reviewing employees and providing career assessments.
• Enterprise cloud was drafted and created with enterprise storage, including synchronous and asynchronous storage replication, disaster recovery, and high availability
• Installed and setup SCCM for image deployment and system management.
• Created a mission critical Sql Server Cluster with redundant nodes any Dr Log shipping to DR Datacenters.
• Installed and configured SharePoint 2010 with data blobs, on a sql clustered environment
• Creating images for VMware roll out within the enterprise cloud,
• Virtualized 78% of physical environment via Physical to virtual VMware agent, with parallel testing and application stress testing.
• Deployed dual redundant exchange ccr clusters, with patching, updates and trouble shooting,
• Collaborating with Department management teams to qualify Business expansion opportunities
• Deployed redundant Blade solution for stateless computing via VMware v-sphere for a business continuity
• Architected and deployed Citrix XenApp farm redundant / load balanced for application delivery.
• Troubleshooting and creating automation scripts in python, shell, VBscript, PowerShell
• Deployed VMware environment with 10g uplinks with a UCS blade center with IO virtualization and distributed bandwidth solution
• Deployed and upgraded BNT blade g8052, g8264 for VMware with VMware and blades API component, for VMware environment.
• Troubleshooting and creating, services for automation, management tools, open manage, open view.
• SharePoint 2010 deployment with a clustered sql 2008 server. 4 nodes with EMC redundant storage
• Deployed and updated SCOM 2007 /R2 created SNMP communities, custom services written for advanced level monitoring.
• Deployed and Documented new VDI environment running VMware V-sphere.
• Deployed Symantec Backup Exec CASO- Executing and Verifying Backups
• Deployed Upgrades and maintained a CCR cluster running exchange 2007
• Architected and Deployed to Beta-production Exchange DAG Cluster with nodes at each DR site/live site with PRE-LYNC test environment With a Federation to legacy LIVE Communications server
• Installed and prepped Solaris 10, for oracle 10g created documentation for future support.
• Setup red hat 5.5 for oracle back up pools with rman and oracle grid control
• Managed any virus outbreaks with Altiris and Symantec AV
• Maintain Altiris Notification Server and Deployment Server components and associated container structures.
• Designed two fabric networks independently with Cisco MDS 9124, and brocade 7500E
• Troubleshooting IIS 6,7 with CRM applications and modifying application pools for load balancing.
• Rolled out security Firewalls 5520s for external DMZ and gateway.
• Provided Altiris TMS support for applications in Service Desk, Desktop Management, Patch Management, Asset Management, Knowledge Base, Software Delivery, and CMDB.
• Leading management with development for web and internal applications.
• Architected an upgraded VMWARE VSPHARE environment with 75 nodes within 3 clusters, running EMC Storage
• Upgraded ZFS SUN SANS for data which needed a less critical up time systems which saved 40 percent in our san budget.
• Deployed VMware environment with 10g uplinks with a UCS blade center with IO virtualization and distributed bandwidth
• Setup a Core DMZ switches to fail over for external gateways via 100 Meg links
• Migration plan from 2x thin client environment to Citrix Xendesktop
• Led Firm’s Disaster Recovery initiative, encompassing all systems, networks, applications and services.

Confidential

Lead System logical access Engineer(Consultant)

Responsibilities:

• Working with technical writers to change existing policies to be sox compliant.
• Designing and implementing policies for systems access.
• Data migration from cendent servers to wyndham servers with active directory policies
• Deployed NetApp fas3070-FC for a user base of 26,000 users on exchange 2007 worked with Microsoft Exchange
• Deployed VMware virtual center 2.5/3 with esx 2.5/3 on DELL blades and IBM servers all on NetApp san, with zone set and zone masking with windows and VMWares MPIO
• Worked with net app to keep IOPS down under .48 per user with 20% over head
• Enterprise Management Tools as remedy/Altiris
• Installed configured solaris10 (Unix) on sun fire platform for oracle database creation, on emc storage cx3-80
• Installed and configured red hat 4 for application cluster, with oracle java environment
• Configured red hat with DM-Path to have redundant connection to NetApp
• Managing many nodes via net app cli and web console trouble shooting tenants and reading logs for performance issue discovery
• Worked with the Microsoft ESRP group
• Working migrating physical servers to virtual framework VMware ESX 2.5/3.0
• Recreating and modifying legacy login scripts for new data locations
• Creating scripts to ensure permission integrity
• Trouble shooting logon errors on exchange cluster environment

Confidential

Lead Sr. System Engineer/database lead (Consultant)

Responsibilities:

• Played a Role in Upgrading people soft from 8.0 to 8.9 on MS SQL
• Designing a project to migrate novel to active directory.
• Administer Citrix environment including Citrix Presentation Server and Terminal Services, Citrix Installation and Implementation, Client software options - ICA and RDP, Administration and Application Publishing.
• Performance tuning Ms SQL server 2000 on Windows 2003 server
• Trouble shooting application delivery on VMware ESX 2.5/3.0
• Enhanced Application Deployment and computer management in an enterprise environment, with the use of the following; SMS 2003, ZEN Works, Wise Package Studio, VB Scripting and Active Directory Tools. Deploying Applications to 2500+ Users.
• Designed and implemented infrastructure for Nagios on red hat WS 4
• Trouble shooting Data loss on fiber channel cards on Solaris 9 and 10, via Brocade Switch
• Data Conversion MS SQL data bases for web sense proxy logging
• Exchange Server Administer for 650 users including upgrades and patches
• Convert AS400 application to run on Linux and windows environment
• Exchange clustering, Crash Recovery, Maintenance, Policy formation and Enforcement.

Confidential

Data Administrator (Consultant)

Responsibilities:

• Exchange clustering, Crash Recovery, Maintenance, Policy formation and Enforcement.
• Oracle database upgrades for people soft
• Load balancing application servers and performance tuning
• Applying patches and fixes to Citrix environment
• Rolling out patches fixes on production windows 2003 server environments
• Modified Samba source code to add stability and features required for cross-platform file services
• Played significant roles in the migration of various database environments to Oracle 9i RAC
• Upgraded and modified the Disaster recovery plans.

Confidential

Advance Network Data Engineer Lead

Responsibilities:

• Trouble shooting RF Coverage issues
• Performance tuning SQL data bases over wan links
• Trouble shooting routers, CSU/DSU, fiber runs, live feeds
• Managing blackberry enterprise servers provisioning users
• Managing enterprise mail servers
• Trouble shooting multiple environments of Exchange server 2000 data stores in conjunction with blackberry enterprise servers
• Trouble shooting SGSN, GGSN RF internet gateway
• Maintaining Home Locater Registries

Confidential

Sr. Call Project Engineer

Responsibilities:

• Trouble shooting RF Coverage issues
• Configuring UNIX sip debug translation.
• Reporting system wide issues
• Configured server 2003 installations for internal LAN
• Maintaining Various server 2003 systems for internal DNS, SMTP, WWW IIS
• Helped implement a VOIP PBX for a call center environment
• Trouble shooting sip proxy errors for call center voice over IP system
• Creating SQL Reports for IT Management to make Generate Annual Reports for VoIP improvement.
• Setup ticketing system on cross platform environment to use SQL server

Confidential

Network Engineer / System Administrator

Responsibilities:

• Design, Install and Maintain Local Area Networks
• Upgrading current systems to server 2003
• Optimizing Companies with their databases in conjunction with websites
• Designed and implemented DNS, www, smtp,pop3 services
• Migrating 35% of the network to Linux/UNIX
• Modifying the TCP-flow program to synchronize the flow between two connections to process and synchronizing Data

Confidential

Network Administrator (Consultant)

Responsibilities:

• Reduced network down time by 35%
• Introduced an operations inventory database customized in ms Access
• Storage & file management
• Maintained the network in operational status; software upgrades
• Implemented backup & Recovery using ARC Server