PROFESSIONAL SUMMARY:

• Having 7 years of IT experience including 5 years of Salesforce full life cycle (SDLC) implementations experience as Salesforce Developer and Salesforce administrator.
• Experience with SFDC development using Apex classes, Triggers, Apex Test Classes for SFDC Unit testing and Batch Apex for complex data processing.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements
• Extensive experience in SFDC Administrative tasks like creating Profiles, Roles, Users, Security, Page Layouts, Email Services, Tasks and Actions.
• Extensive experience in designing of standard & Custom Objects, Formula Fields, Page Layouts, Workflow Alerts, Lightning Components, Validation Rules, Approval Processes, Email Templates according to application requirements.
• Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE.
• Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
• Experience on SFDC implementations covering Sales cloud, Service cloud, Chatter and AppExchange applications.
• Experience with Salesforce customization, Security Access, Creating Profiles, Roles, Sharing rules, users, Page layouts and email services.
• Having hands on experience in Lightning Interface, Aura Framework.
• Expertise in querying Salesforce database using SOQL & SOSL queries with Force.com explorer.
• Implement web services in application for different user’s data access using Force.com Web services API.
• Implement data security/visibility rules using sharing rules, and configure OWD.
• Worked with Model View Controller (MVC) design pattern and implemented in Salesforce customization using Apex controller classes and Visualforce pages.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Apex Classes, Apex Controllers, Wave Analytics, zPaper Solutions.

Web Technologies: JavaScript, XML, HTML

Databases: Oracle 11g/10g, SQL Server 2008/05/2000 , MYSQL, DB2 Operating Systems: Windows Family, MS - DOS, UNIX, SOLARIS

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Sr. Salesforce Developer

Responsibilities:

• Implemented Service cloud in the business.
• Followed best practices to avoid all Governor Limits Strong experience in APEX, Visualforce.
• Worked on various scenarios of Salesforce.com APIs like SOAP, REST
• Strong understanding of SalesForce.com platform. Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts to suit to the needs of various customized applications.
• Working on Service Cloud development.
• Managing different Salesforce Instances and Releases and Involved in Data Migration and Deployment activities Developed customized functionality using visual force and apex classes
• Created Visualforce pages that uses the lightning components.
• Performed all Admin tasks including managing users, bulk data migrations, creating and maintaining 100+ custom objects and fields, page layout maintenance and support of multiple AppExchange applications.
• Worked with ANT Migration tool, bit bucket and JIRA to manage change management across salesforce org.
• Integrated Apex with External Services by making callouts that used SOAP and WSDL. Used Salesforce Automation for Territory Management and Opportunity Management.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports.
• Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
• Worked on standard Salesforce Chatter and also customizing it by including Custom Logics on chatter objects using triggers, Classes and Visualforce pages.
• Experience in migrating data from legacy systems to Salesforce.com using Apex Data Loader. Created Data Migration approach and prepared Mapping document before data migration.
• Extensive experience in Lighting Development.
• Worked on numerous lightning components.
• Created various charts using Lightning component
• Worked on cross platform usage of the project functionality using Lightning.

Environment: Salesforce.com, Salesforce 1 Mobile App, Salesforce Lightining, Apex, SOQL, SOSL, Visualforce components, Data Loader, Eclipse IDE, CSS, JavaScript, AJAX, AppExchange, Informatica, CPQ, CLM, SVN, SQL Server, WebServices, XML

Confidential, Foster city, CA

Sr. Salesforce Developer/Admin

Responsibilities:

• Performed Data migration from external systems to sales force using Data Loader. Worked on lightning components for VF pages.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Extensive experience in Lighting Development. Implemented Service cloud in the business.
• Followed best practices to avoid all Governor Limits Strong experience in APEX, Visualforce.
• Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
• Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
• Worked on various scenarios of Salesforce.com APIs like SOAP, REST
• Created role hierarchy, Sharing rules, Approval Rules Validation rules and other out of box features.
• Created email templates and inbound emails using Visual force for the clients and customers. Expertise in Salesforce service cloud for the Service cloud business areas.
• Created business and system process work flows
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Manage page layouts, fields, and system interface/capabilities, Lightning Component.
• Participated in the sessions provided by the Salesforce team and support end users
• Created Visualforce Dashboards, sharing rules.
• Integration Implementation Responsibilities:
• Handled various integration related activities
• Made feasibility check of the integration pattern Applied the best practices in integration.

Environment: Saleforce.com platform, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Workflow Rules, Security Controls, Approval process, SF Explorer and Eclipse IDE Plug-in.

Confidential, MO

Sr. Salesforce Developer/ Data Migration Lead

Responsibilities:

• Developed Data migration technical design documents from Siebel to Salesforce. Leaded entire Data Migration cycle for Phase 1 release.
• Developed command line Data Loader Batches to load data in Salesforce. Involved in data analysis and mapping in Salesforce platform.
• Worked with Biz to obtain requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
• Coordinated Data flow between various sub systems connected to Salesforce. Worked on highly customization of reports and Dashboards.
• Created customized report using Visualforce page and apex class
• Integrated Salesforce.com with various legacy systems and in house applications using the Force.com SOAP and REST based web services API.
• Exposed Custom Web Services in Apex to support callouts from external systems through the API.
• Implemented Test Methods for the Apex Code and followed best practices to avoid governor limits and achieve better code coverage.
• Customized several Workflows, validation rules, Triggers, Apex class.
• Developed APEX class, Controller class and APEX Triggers from various functional needs in the application..
• Designed different custom Dashboards for various user groups based on their business functionalities and deployed several reports for different user profiles in organization
• Helped users with Chatter teams/ Groups and follow application as well.
• Created workflow rules to automate Tasks, Email Alerts, Field updates, time-dependent actions and out bound messages API.
• Customized the Dashboards to track usage for productivity and performance of their sales teams
• Integrated Emails with Visualforce pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created Wrapper classes and Batch in Visualforce pages including SOQL, SOSL.
• Translated Email Templates, Visualforce pages, custom objects/fields, using custom labels and Translation workbench
• Integrated Informatica cloud connections to Salesforce with MS SQL Database developed and implemented scheduled jobs for both batch and salesforce integration scenarios
• Created unit test cases to avoid duplications and business logic errors.
• Created packages and deployed between Sandboxes and Production Environments to place final implementations. Hands on Experience in Salesforce Lightning features creating Sales Path for the Sales representatives

Environment: Salesforce.com, Apex classes/ Triggers, controller classes, Visualforce pages, Sobjects, Reports and Dashboards, Data Loader, Email services

Confidential, Mt Laurel, NJ

Sales force Developer/ Analyst

Responsibilities:

• Interacted with business team members to gather and document the requirements for Salesforce development and created Gap analysis document identifying the data, business process and workflows of the organizations with respect to Salesforce.com implementation.
• Worked closely with business partners to realize the full capabilities of Salesforce CRM.
• Implemented Web-to-Lead and converted into Custom Client Object and maintained system interface diagrams and functional designs
• Assisted the business stakeholders during UAT and also the QA team in through regression testing and analysis of the applications.
• Created various custom objects as per requirements.
• Implemented complex approval process to ensure proper authorization in the high-stakes environment of capital management
• Created Security settings for Roles and Profiles and managed Security Sharing Settings and OWD.
• Involved in Analysis, design, development and implementation of salesforce.com applications.
• Implemented Customer Portal.
• Worked on integration with Cases and Contracts.
• Worked with Biz to obtain requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.

Environment: Salesforce.com, Apex, Web services, SOQL, SOSL, FORCE.COM IDE, Import Wizard

Confidential

Salesforce Developer /Administrator

Responsibilities:

• Reviewed the Business requirements of the project and interaction with client and project team members including Gap Analysis.
• Worked on various Salesforce.com Standard objects like Accounts, opportunities, Contact, Leads, Events, Tasks, Cases, Reports and Dashboards
• Designed and Developed Custom Objects, Custom Tabs, Page Layouts, Entity-Relationship Data model, validation rules, workflow Rules, Email Alerts, Auto Response Rules.
• Created Formula fields, Cross Object formulas, Roll-up Summary fields and Dependent picklists
• Created Queues, Public Groups and Email Templates.
• Created various profiles, and configured the permissions based on the Organizational Hierarchy
• Created profiles, given permissions to role Hierarchies, OWD and permission sets.
• Deployed and developed custom business logic using the Apex classes, Triggers, Objects, Components, Visualforce Pages from Sandbox to Production Environments.

Environment: Salesforce.com platform, Apex Language, Visualforce, Salesforce.com Data Loader

Confidential

Java Developer

Responsibilities:

• Creating Oracle objects like tables, types, packages, procedures and functions
• Preparation of Test Data and Test Cases for Unit Testing using Junit.
• Used Rational Clear Quest for tracking errors and bugs in the project source code.
• Designed and implemented Java Classes, Interfaces, Model design, and interface layer design with other team members. Developed JSP’s and Servlets to dynamically generate HTML and display the data to the client side. Extensively used
• JSP tag libraries.
• Involved in writing services to write core logic for business processes. Involved in writing database queries, stored procedures, functions etc.
• Used Java J2EE design patterns. Involved in client server side validations. Involved in writing JDBC code to get data base connectivity.
• Implemented server side validations and developed model classes.
• Involved in the Database structuring and Tables creation needed for the project. Instrumental in tuning the framework to meet the performance standards.
• Developed interaction framework for asset database interaction and developed save and conversion specific servlets for applet interaction.
• Designed and developed web-based software using STRUTS MVC Framework and Spring web flow.
• Used AJAX and Java Script to handle asynchronous requests, and CSS was used to keep uniformly in look of the application.
• EJBs in the application and developed Session beans for the business logic at the middle tier level. Created Test plan documents and testing using Junit Framework.
• Used JAXB parser for parsing valid .xml files as defined by XSD.
• Created and modified Stored Procedures, Functions and Triggers Complex SQL Commands for the application using PL/SQL.
• Monitored the error logs using Log4j and fixed the problems.
• Designed JDBC Connection for data retrieval and updating purpose, also developed connection pool to avoid waiting time for database connection.

Environment: Java, JDBC, JSP, Servlets, EJB, JavaScript/HTML, SQL Server, Win NT and WebLogic Server.