SUMMARY:

• About 9 years of experience in Software Performance Testing, Quality Assurance of Confidential Telecom Billing, CRM Clarify (Thin&Thick Client), (ENABLER (Prepaid and Postpaid Telecom Billing (Online &Offline Charging)), (Wireless and wireline Telecom billing) applications. Experienced in both Performance and Manual Testing.
• Experience in developing Performance Test plans, defining Test Scripts(HTTP//HTML & Click & Script Protocol), designing Test Strategies, developing and maintaining automated test scripts, analyzing errors and applications. Strong Experience in Quality Assurance, Automated testing using HP(Mercury) Interactive Test suite (LoadRunner(7.2,7.6,7.8,8.0,8.1,9.0),PerformanceCenter(2.0,3.9),J2EEDiagonostics, Multiple Performance Monitors, Quality Center(8.0,8.2,9.0)
• Knowledge of network and security design and the implication of these on the performance test environments
• Creating Test scripts using Vugen (Load runner) in various protocols
• Creating test scenario for load test
• Execution of the test using performance center,
• Creation of test data for the performance testing environment
• Extensive experience in Security Testing.
• Defining Bench Mark for the products on the basis of performance testing results
• Experience in 24//7 UAT support//Production support
• Extensive experience in Testing Methodology & Software Development Models
• Good experience in Telecom billing(Enabler),CRM & Good knowledge of Confidential products (OMS//AMSS)
• Knowledge of Web Application server( web logic & web sphere)//Webserver//Database Server
• Experienced in complete SDLC (Software Development Life Cycle) process (Starting from the Requirement Gathering till the Maintenance Phase)
• Extensive experience in Test management tool Test Director (Quality Center).
• Experience of attending the meeting (System Test Readiness Review, High Level Design Review.Detail Design Review, Defect Review)
• Performed Volume, Performance, Load & Stress testing using Load Runner
• Expertise in developing Test Scenarios, Test Plan, Test Cases and Test Scripts.
• Expertise and experience in performing different kinds of testing like Functional Testing, GUI Testing, Backend Testing, Regression Testing.
• Expertise in defect tracking system and bug life cycle using Test Director & Quality Center.
• Expertise in writing and testing Database Queries, Views, Triggers, and Stored Procedures in Oracle and SQL Server.
• Expertise in testing of application in JAVA, J2EE, VB and .NET architectures.
• Experienced in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end - user issues.
• Excellent understanding of documentation in testing environment.
• Good Communication and Interpersonal skills.
• Experience in Shell scripting and Unix//Linux

TECHNICAL SKILLS:

PerformanceTestingTools: LoadRunner(7.2,7.6,7.8,8.0,8.1,9.0),PerformanceCenter(2.0,3.

Monitoring Tools: J2EE Diagonostics, Inroscope, Unix(Memory Leakage)

Operating Systems: Windows XP/NT/2000/7, DOS and UNIX//Linux.

Languages: C, C++, VB, Java, & PL/SQL

Scripting languages: Java Script, VB Script, XML and HTML

Databases: Oracle, DB2, SQL Server and MS-Access.

Test Management & otherTools: Quality Center (Test Director), JMeter, QTP

Known Standards: CMM, CMMI, BS7799, SIX SIGMA Level

PROFESSIONAL EXPERIENCE:

Confidential, IL

Sr. Performance Analyst (SSME)

Responsibilities:

• Designing the Test Architecture and Test Scenarios for the Billing Framework
• UAT Support //Production Support
• Writing the performance scripts for OMS/AMSS/CRM application using Load Runner(Vugen)
• Performance scenario creation and Test execution using performance center
• Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings
• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement
• Reporting of network and security design issues on the performance test environments
• Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
• Running End Of Cycle (EOC),End Of Day(EOD),Confirmation,DailyBilling,Update Handler,Event Extract in the Performance Environment
• Performed Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Created mappings for the Requirements and the test lab from Iteration to Iteration.
• Performed Volume, Performance, and Load & Stress testing using Load Runner.
• Bugs reporting, reviewing and Defect Tracking using Quality Center.

Environment: Manual Testing, UNIX, Load Runner, Calendar, Quality Center (8.2), SQL Developer, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle

Confidential, Chicago-Illinois

Sr. Performance Testing Analyst

Responsibilities:

• Participated in writing Performance Test Plan and Test Scripts (HTTP&HTML // Click & Script Protocol), software documentation from business, technical and functional requirement.
• Creation of Performance Test Data and scenarios based on the real user experience
• Monitoring of Web Server//Application server & Database Server
• Reporting of issues found during the load testing
• Bench Mark testing for the application based on performance testing results
• Prediction of expected results in Load testing and analysis of final output
• Regeneration of old Load runner script written in the different protocol
• Defining generic Correlation rules & manual correlation
• Scheduling of all the Load Tests, Analysis of results &monitoring of all the middleware and network components using Performance Center
• Created and documented the Performance Test Designs for each functional area mentioned in Test Plans.
• 24/7 Support for the Volume Testing
• Performed network and security design and the implemented in the performance test environments
• Monitoring of Java classes//Garbage collector//System Matrics//J2EE Diagonostics server using J2EE Diagonostics
• Performed Volume, Performance, Load and Stress testing using Load Runner.
• Reviewed the Performance Test Designs with QA team members and technical analysts.
• Developed Performance test cases and verified actual results with expected results.
• Performed Integration, System, and Functional testing Under Peak Load as per requirements.
• Designing the Performance Test Architecture and the Scenarios
• Utilized process-based Performance test management system Performance Center for organizing test requirement's documents and test plans.

Environment: Load Runner, Unix, Preformance Center, SQL, Java, J2EE Diagonostics, XML and Oracle.

Confidential

Sr. Subject Matter Expert (SSME)

Responsibilities:

• Designing the Test Architecture and Test Scenarios for the Billing Framework
• UAT Support //Production Support on the various client locations
• Calendar Design
• Participated in STRR/High Level Design /Detail Level Design Reviews and Meetings
• Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement
• Reporting of network and security design issues on the performance test environments
• Developed Performance Test Data depends on the Test Scenarios as per the functionality of the application.
• Running End Of Cycle (EOC),End Of Day(EOD),Confirmation, DailyBilling, Loyality Points, BillOnDemand in the Production Environment
• Performed Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Created mappings for the Requirements and the test lab from Iteration to Iteration.
• Performed Volume, Performance, and Load & Stress testing using Load Runner.
• Bugs reporting, reviewing and Defect Tracking using Quality Center.

Environment: Manual Testing, UNIX, Load Runner, Calendar, Quality Center (8.2), SQL Developer, Java, J2EE, XML, MS Access, Shell Scripting, Perl and Oracle.

Confidential

Sr. Performance Analyst

Responsibilities:

• Participated in writing Performance Test Plan and Test cases, software documentation from business, technical and functional requirement.
• Created and documented the Test Designs for each functional area mentioned in Test Plans.
• Performed Volume, Performance, Load and Stress testing using Load Runner.
• Reviewed the Test Designs with QA team members and technical analysts.
• Developed test cases and verified actual results with expected results.
• Creation of Performance Test Data and scenarios based on the real user experience
• Monitoring of Web Server//Application server & Database Server
• Reporting of issues found during the load testing
• Prediction of expected results in Load testing and analysis of final output
• Regeneration of old Load runner script written in the different protocol
• Defining generic Correlation rules & manual correlation
• Performed Integration, System, and Functional testing as per requirements.
• Back end testing of the application using SQL queries.
• Designing the Performance Test Architecture and the Scenarios
• Utilized process-based test management system Test Director for organizing test requirement's documents and test plans.
• Bugs reporting and Defect Tracking using Test Director.
• Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers (IE, AOL, Netscape)

Environment: Manual Testing, Load Runner, Test Director, Java, J2EE, XML and Oracle.

Confidential

Testing Engineer

Responsibilities:

• Designing the Performance Test Architecture and the Scenarios.
• Participated in writing Performance Test Plan and Performance Test Scripts, software documentation from business, technical and functional requirement
• Reporting of network and security design issues on the performance test environments
• Performed Volume, Performance, Load and Stress testing using Load Runner.
• Created and documented the Test Scenarios for each functional area mentioned in Test Plans to develop the test scripts (automated scripts).
• Creation of Performance Test Data and scenarios based on the real user experience
• Monitoring of Web Server//Application server & Database Server
• Reporting of issues found during the load testing
• Prediction of expected results in Load testing and analysis of final output
• Regeneration of old Load runner script written in the different protocol
• Defining generic Correlation rules & manual correlation
• Developed test data depends on the Test Scenarios as per the functionality of the application.
• Assigning task allocation for the team members for development of scripts.
• Performed Integration, System, GUI and Functional testing as per task packets.
• Back end testing of the application using SQL queries for the Content Testing.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.

Environment: Shell Scripting, Load Runner, Quality Center, SQL Developer, Java, J2EE, XML, Perl, UNIX and Oracle.