It Support Specialist Resume
Education:
Confidential, University - Detroit, Michigan B.S.B.A. - Management Information Systems Confidential,University Post graduate studies in supply chain management.
Experience:
Confidential,Brownstown, Michigan
Under contract through Kelly Engineering Services
July 2010 April 2011
IT Support Specialist (1st assignment)
- Warehouse IT systems support during startup of the Ford F150 materials sequencing center.
- Responsible for supporting warehouse floor operations by resolving IT issues.
- Involved in corrective actions within the warehouse management system (WMS) and the
Global Distribution Portal system (GDP).
- Responsible for maintaining procedural and inventory integrity through sampling/observation
- and reporting variances.
Engineering Change Specialist (2nd assignment)
- Responsible for managing the running engineering change processes within the warehouse.
- New model parts management in preparation for new model JOB 1/JOB2 production startups.
Operations Supervisor (last assignment)
- Supervisor in charge of meeting small parts demand at the Ford Dearborn Truck Plant (DTP).
- Management of unloading docks, warehouse ops, tote returns, and pick/sequencing operations. Supervisor responsible for management of sequenced material operations to meet DTP production goals.
- Supervisor to 11 UAW hilo operators and material handlers at the MSC.
- Knowledgeable in utilization of Ford CMMS database system.
Confidential,
October 2007 July 2010
Confidential,Dearborn, Michigan Materials Supervisor
- Management of unloading docks, warehouse areas, and marketplaces at DTP final assembly. Responsible for meeting production’s material requirements.
- Supervisor to 16 UAW material handlers at trim and final assembly.
- Training of hourly personnel.
- Administration of corrective and disciplinary actions within the confines of the UAW Collective Bargaining Agreement.
- Liaison to Ford MP& L floor supervisors and managers.
- Coordination of CEVA material handlers with Ford material handling personnel.
- New model start up experience at DTP.
- Knowledge in utilization of Ford CMMS MRP/ERP database system.
Confidential,Flat Rock,
Michigan Operations Supervisor - Hot Parts
- Supervisor responsible for all required truckload movement at AAI\'s 3 plants home of the Mustang and Mazda 626 vehicles.
- Coordination of all onsite OTR loads, ocean container and shuttle operations necessary to meet production demands.
- Supervision of 3 clerical and 22 shuttle and dock switchers (members USW union). CEVA liaison to
- Ford MP& L personnel, Linc MSC personnel, and Penske LLP personnel.
- Knowledgeable in utilization of Ford CMMS database system.
- Operational objective of developing flexible, proactive, accountable, and customer oriented teams.
Confidential,Trenton, Michigan February 2006 - October 2007
Confidential,Allen Park, Michigan ,February 2005 - February 2006
Marine Technician
- Rebuild/repair engines (2& 4 cycle, gas/diesel), drive systems, hydraulics, and electrical.
- Student June 2004 December 2004 Concentration on completing bachelors.
- Confidential,University B.S.B.A. Dec. 2004 Management Information Systems major.
Confidential,Melvindale,
Michigan January 2003 - June 2004
MRO Buyer / Service Manager
- Operations MRO buyer (240 piece heavy equipment rental fleet).
- Vendor assessment, qualification, and negotiation.
- ISO 9000 experience.
- Database maintenance experience.
- Parts inventory and warehouse management.
- Interim service manager in charge of heavy equipment repair and maintenance.
- EDI experience (Hyundai Heavy Equipment Mfg., Korea)
- Management and supervision of mechanics (Operating Engineers Union). Superior Professional Services - Trenton, Michigan November 2001 - December 2002 Operations Manager
- Management of all types of onsite commercial property maintenance activities.
- Supervision of maintenance personnel and equipment usage.
Confidential,Hazel Park, Michigan December 2000 - November 2001
District Buyer / Service Manager
- District purchaser of primarily retail contractor supplies. (four stores)
- Fleet operations MRO buyer (small and heavy equipment rental fleet).
- Assessment, qualification, and negotiation with vendors.
- Warehouse implementation and management.
- Special order equipment sales and open bid processing.
- EDI experience.
- Interim service manager in charge of heavy equipment repair and maintenance.
- Supervision of mechanics, members Operating Engineers Union. Unlimited
Confidential,Michigan January 2000 - December 2000
Marine Technician / Owner operator
- Rebuild/repair engines (2& 4 cycle, gas/diesel), drive systems, hydraulics, and electrical. Eagle Industrial
Confidential,Grosse Ile, Michigan September 1997 November 1999
Materials Manager - Buyer
- Direct parts buyer for production of industrial and aircraft support vehicles.
- MRO buyer for manufacturing operations.
- Assessment, qualification, and negotiation with vendors.
- Prototype buying / costing experience. BOM maintenance.
- Experienced blueprint reader.
- Engineering liaison to vendors.
- Total cost cutting initiator.
- DOD inventory audit experience.