Test Engineer/ ConsultantÂ Resume

SUMMARY

Agile - PHM rewrite from .NET to JAVA. To mitigate code limitations present in .NET, the PHM application was rewritten in JAVA. Additionally, the UI interface was updated and new functionality added for an improved user experience.
Thru Rally, entered and executed Test Cases and Defects for the Agile Project
Attended daily Stand-up, Story grooming sessions and Sprint demos.
Created test plans
Created and executed test scripts
Assisted in setting up UAT testing for the customer
Logged, tracked and retested defects
Push technology for providing agent training based on topics assigned and agent availability due to call volume.
Reviewed requirements internally and with outside customers

TECHNICAL SKILLS

SDLC (Software Development Life Cycle): Waterfall,Agile

Testing Tools: HP Quality Center / ALM (Application Life Cycle Management),QTP (Quick Test Professional),Team Foundation - TFS,Jira,Bugzilla,Rally (Agile Project),Excel Spreadsheets

Types of Testing: Sprints,New Functionality,Regression,Integration,UAT,Deployment Verification

Scripting: SQL Server 2005, 2008

WORK EXPERIENCE

Confidential

Test Engineer/ Consultant

PHM Population Health Management. Predictive models are loaded into the application and thru custom reports, Care Managers can select a group of prospective members for a Care Management Program.
Automation - Participated in automation training for QTP (Quick Test Professional). Assisted in writing/updating a script to sign into several applications on a set schedule to retain the status of being a current user. Identified regression candidates for automation.
Thru QC/ALM entered requirements, created Test Plans, Test Sets, and Defects.
Linked requirements, Test Plans, Test Sets and Defects to create a Traceability Matrix and a basis for reporting.
Executed manual Test Sets and automated scripts.
FirstData update - Received monthly CDs from FirstData containing NDC (National Drug Code) updates. Applied these updates to several servers and created reports for review.
Agile - PHM rewrite from .NET to JAVA. To mitigate code limitations present in .NET, the PHM application was rewritten in JAVA. Additionally, the UI interface was updated and new functionality added for an improved user experience.
Thru Rally, entered and executed Test Cases and Defects for the Agile Project
Attended daily Stand-up, Story grooming sessions and Sprint demos.

Confidential

Business Analyst/Quality Assurance, Consultant

iPad application for Medicare Advantage Plan enrollments
Customer portal enhancements for credentialing, member information, claims, referrals
Gathered requirements from internal business customers
Created test plans
Created and executed test scripts
Assisted in setting up UAT testing for the customer
Logged, tracked and retested defects

Confidential

System Analyst

Push technology for providing agent training based on topics assigned and agent availability due to call volume.
Reviewed requirements internally and with outside customers
Data table queries and updates to verify/support testing
Created test scripts
Executed test scripts
Assisted in setting up and participated in UAT testing with the customer
Logged, tracked and retested defects

Confidential

System Analyst

Team Lead - Push technology for providing agent training based on topics assigned and agent availability. Convergys used Knowlagent as the vendor for the push technology training software.
Reviewed requirements internally and with vendor
Data table queries and updates to verify/support testing
QTP was used for the test case repository, traceability matrix, defect tracking tool, and reporting tool. As team lead, I was responsible for ensuring test cases were created, coverage was complete, assignments were made, and defects were linked to the test case. I also created and ran the reporting for the project. QTP was used for both manual and automated test cases.
Report testing
ETL (Extract, Transform & Load) testing
Logged, tracked and retested defects
Assisted in deployment verification
CTS (Client Testing Services) Team Member - 1st level support for UAT testing services for wireless clients. Before a client would install the billing software on their platform, they would test it in their own environment to verify their integration points were successful. If one of the integration points failed, a bridge call was set up and the CTS team would help investigate.
Unit testing
Data setup for customer testing
Ran background jobs (billing and usage)
Participated in bridge calls with several vendors to troubleshoot errors
Documentation of issues and resolutions
self-customer care services
customer creation and maintenance
price plan creation and maintenance
Reviewed requirements internally
Data table queries and updates to verify/support testing
Created testing data thru the UI
Created and executed test scripts, manual and automated
Ran background jobs (usage and billing) to test integration points

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