SUMMARY:

• Over 10+Years of experience in IT Industry with Expertise in testing Mobile and Desktop Applications for iOS, Android and Windows Mobile both Phone and Tablet Apps.
• Expert in Defect Triage, Escalations, Problem Resolutions and Test Plans.
• Good expertise on Mobile Handsets, Applications and Streaming.
• Good in working as a Lead being an Individual contributor.
• Identify Requirements, Finalize flows, Create Scenarios, Work area allocations, UI/UX Validation.
• Good Understanding through SDLC and STLC. Experience in Agile projects.
• Experience in Manual Testing, Mobile Applications, Product Validation, Device and Application Certifications, Mobile Banking and other areas.
• Experienced in multiple teams like Triage, QA, UAT and Support.
• Involved in walkthroughs for High level requirement and Use Cases, technology and application integration issues with the BA, Architecture, Design, Support and Dev teams.
• Interact with developers to resolve problems and managing the process.
• Coordinate with Multiple Teams for End Product Result.
• Experience in leading Larger Teams which include: Task allocations, monitoring and Customer Update on deliverable. Daily Report Generations, Product Validation and Trainings.
• Good in communication, presentation and interpersonal skills. Adaptable and able to perform as individual and as Team.
• Maintained and Build a Test Repository of size 20,000+ for Product Validation.
• Expertise in Managing parallel Products and Releases, being part of Requirements team.
• Actively participate in Retrospective and Review Meeting.
• Taking a call on Fix now or later and other Priority’s.
• Conducting daily Scrum - Triage / QA Teams.
• Knowledge on Transcoders, Encoders and Delivery Options on Live Streaming.

TECHNICAL SKILLS:

Mobile Applications: NFL, Directv, Qumu HD, Adapt Text, Confidential IM, and Confidential Money.

Desk Top Applications: Directv, Qumu, Rimage-Signal, Tharakki (Job Portal), Navionics.

Platforms: Android, IOS, Windows, Symbian, BREW and J2ME.

Handset Devices: Android, IOS, Windows both Phone and Tablets.

Defect tracking Tools: Jira, Mantis, Bugzilla, QC, IBM-RC, I Source, Direct CR, CRMDB and Clear Case.

Functional Areas: Functional, Design, Usability, UI/UX, Performance, Triage, Omniture (Logs)...

Tools: Charles, Xcode

PROFESSIONAL WORK EXPERIENCE:

Confidential, CA

Sr Triage Engineer

Responsibilities:

• Triaging the Application Issues on All the Available Platforms’ (iOS / Android / Windows).
• Triage include: log analysis, Functional, Platform, UI/UX, End to End and Future Testing.
• Leading the Triage Team Members of iOS, Android, Windows and Kindle.
• Making sure that a Bug has all the Sensible Information and Meaning.
• Regulating the Issues and floating it to the right team.
• Conducting the Triage Meeting hours and monitoring data for both Dev and Production.
• Taking a call on Fix now or later Issues.
• Live Stream Testing and Data Validation across Multiple areas and Locations.
• Owner for all Production Issues across Pre-Prod, Dev and QA Environments.
• Monitoring different QA Teams and analyzing there Issues.
• Product Owner for the Production Issues.
• Finalizing the Production Issues with the appropriate resolutions.
• Closely monitor and Support UAT Team.

Confidential, San Francisco, CA

Product Test Engineer (Test Lead)

• Testing the Application on iOS, Android and Windows Mobile devices
• Leading Testing Teams (On/Off shore and Clients), Which Include work allocations based oniteration builds User Story’s, Accessibility Testing and Target Products.
• Manage various artifacts like Test Plan, Test Cases, Result Analysis and Reports .
• Manage all the Resources, Estimations & Plann in g o f QA- Tea m .
• Requirements gathering and Test case Creation and updates.
• Setting Environment for different Auths, Transcoders, Encoders and Delivery profiles.
• Testing REST / SOAP API’s and Console Testing.
• Conducting daily Scrum - QA Team.
• App Integration testing for OIM and OAM.
• Product Owner for Functional and Developments’ Teams.
• MDM Testing for (Good, AirWatch, Citrix, MobileIron, Xen…)
• Platform accessibility testing: Text Alternatives, Captions, Touch and third party input. VoX, NVDA Integration: Speech Search, Color Contrast, Readouts, and Magnification.

Confidential

Software Test Lead (COE)

• Leading Testing Teams, Which Include daily work allocations’ based on daily builds, Work areas and Products.
• Man ag e v ariou s artifac ts ’l ik e Test P lan, Test Cases, Result Analysis and Reports .
• Man ag e all th e Resou rc es, Estim ation s & P lann in g o f QA- Tea m .
• Requirements gathering and Test case Creating.
• Planning functional area testing based on target releases for Multiple Projects.
• Freezing Client requirements’ and CR’s.
• Team reviews and ratings.

Confidential

Responsibilities:

• VATAT has separate Phone Tool and PC Tool approach. Building Blocks are developed in such a way that they can run on Device from a Phone tool or PC.
• To provide flexibility to any Field Tester who tests Network capability for different locations, routes etc. Flexibility is provided to end user for creating his own route. One can select his feature/mode of test like CALL, SMS, IVR etc. for a given route, for a given duration and for a given number of times.
• This application is to provide flexibility to take the different types of logs like normal log cat, radio logs and event logs. This application will take the settings from the user for which type of logs needs to take inside the phone and what kind of string need to search in the log cats.
• Product Validation for Mobile and Chipsets. Which include end to end testing across all the areas that include mainly Telephony, SMS, Multimedia, N/w, and e-Mail, DTMF, Connectivity, Performance, Battery, Monkey, Talk Back, Voice-Over and Accessibility, Field and 3rd Party, Native Apps and Certifications.