SUMMARY:

• 5+ Years of experience in the IT Industry in Pega & Robotic Process Automation (RPA) with full project development, implementation and deployment
• Certified PEGA PRPC System Architect (CSA) v 7.2 .
• Experience in working in Kanban and Agile methodology.
• Implemented attended / RDA and unattended / RPA bot activities using OOTB Methods.
• Hands on experience in building Robotic Processes for manual use cases.
• Managed robot's workloads / load balancing using Work Queues.
• Worked with windows and web applications to create e nd to end process automation.
• Developed and configured automation processes as per the Solution Design Document (SDD) to meet the defined requirements.
• Worked on multiple interrogation m ethods such as Win - 32, Accessibility, Region and Bulls Eye.
• Expertise in developing applications using Visual Studio.NET technologies.
• Designed UI using HTML, JavaScript, CSS and Bootstrap for providing the user interface and communication between the client and server.
• Extensive debugging skills in PRPC using with TRACER, Clipboard and Rules Inspector/Live UI.
• Clear understanding of Object Oriented Programming (OOP) methodology and concepts.
• Experience in developing Web applications using Java/J2EE and java based technologies such as JSP and JDBC.
• Having Good analytical, communication and interpersonal skills.

TECHNICAL SKILLS:

RPA Tools: Blue Prism, Automation Anywhere, Open Span.

Java Technologies: Java, J2EE, JDBC, Hibernate, JSP, Servlets, Spring Framework, Java Beans, Web Services.

SDLC Methodologies: Agile/Scrum, Waterfall

Languages: VB Script, Java Script, SQL, Visual Basic, HTML, XML

Databases: MS Access, SQL Server, DB2.

Software Packages: MS Office, MS Project, MS Visio

Operating Systems: Windows 7/Vista/NT/2000/XP, Unix/Linux

Tools: Toad, Visio, FileZilla, Soap UI

Smart BPM Suite: Pega PRPC 7.3/7.2 (BPM), BIX, CPM.

PROFESSIONAL EXPERIENCE:

Confidential, Somerset, NJ

Pega Developer

Responsibilities:

• Followed AGILE methodology to ensure the project progresses in an efficient way and delivered in a timely manner, understanding of requirements and designing of the application.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Involved in creating activities, activity step methods, when rules and decision rules.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Participated in development of code and workflow for the business process.
• Coded Activities, Decision, Declarative expression, User Interface, Skills, Operators, Work Baskets, List views, flows, Sections, Data Table and Harness rules.
• Worked on Agents, Correspondence and SLA.
• Testing and debugging using tracer and rules inspector.

Environment: Pega 7.2, JAVA, Web Services

Confidential, Hoboken, NJ

RPA Developer

Responsibilities:

• Implemented End to End Robotic Process Automation (RPA) using Blue Prism.
• Developed and tested Bot tasks.
• Created unattended bot to read the customer data from the primary spreadsheet and create multiple sheets streamline client communication.
• Created models by spying through Application Modeler.
• Broke down processes into reusable objects using Object studio and utilized them to build processes in Process Studio efficiently.
• Efficiently handled monitoring and troubleshooting the environment through Control room.
• Experience in managing robot's workloads using Blue Prism Work Queues.
• Provided Exception handling in every possible scenario for a robust error-free development.
• Created external scripts using VBS and integrated with Blue Prism to achieve process automation.
• Created reusable automation framework with Meta-Bots and libraries with data externalization for RPA implementation.
• Mitigated Business Process Production issues using Blue Prism.
• Performed stress test for bot Scripts to achieve scalability and stability of RPA code.

Environment : Blue Prism, .NET, SQL server, Excel, Agile Scrum, HTML, CSS, Java Script, Visual Studio 2015.

Confidential, Florida

RPA Developer

Responsibilities:

• Created attended automation for customer service agents using OpenSpan Studio for fraud claims application.
• Interviewed users and added process guidance to workflows.
• Collaborated with Business Analysts in identifying and defining business requirements.
• Participated in online meetings to demonstrate the capabilities of automation for on-going projects and potential clients.
• Used OpenSpan Desktop to automate modify user profile process.
• Created List Views and Summary view to show the responses to the user.
• Fixed bugs and provide production support.

Environment : OpenSpan 7.1, C#, KANBAN.

Confidential

RPA Consultant & Java Developer

• Interviewed users and generated business rules and requirements.
• Converted the design sessions to generate automation using OpenSpan Studio and Visual C#, .NET .
• Communicated with Management and BA to keep them updated on progress.
• Responsible for the regular production support activities as well as the maintenance related tasks.
• Analysis of Business and Technical Requirements.
• Involved in the UAT testing with End User
• Effectively identified, debugged and resolved production issues using the Open Span debugger

Environment: OpenSpan7.0, C#.Net