PROFESSIONAL SUMMARY:

• Strong project management and organizational skills; able to manage several complex projects simultaneously
• Exceptional verbal and written and presentation communication skills
• Performed extensive coding, working with the business and cross functional teams on projects
• Supported the User Acceptance Testing Process; 10 years of relevant professional experience in software testing
• Coordinated planning activities to meet objectives and timelines of overall program or project.
• Conducted structured walkthroughs of requirements with business and project team members
• Proven decision - making and problem-solving skills
• Performed current state analysis and/or root cause analysis as required
• Led planning sessions to ensure user satisfaction with grasp of good design principles and technical trade-offs
• Oversaw the implementation of new systems, planned and worked flexibly to deadlines

TECHNICAL SKILLS:

• MS Word, PowerPoint, MS Office, Excel, Visio, WebEx, SnagIt, Soap UI, HP Quality Center, MS Project, Eclipse
• Oracle 9/10g/11g, SQL, SQL Plus, Toad, Splunk, Remedy, CVS, PCAnywhere, Perl, WebSphere, JBoss, Tomcat
• Secure Coding, Agile Software Development
• Jira & Confluence, Unix, Redhat Linux, Java 6/7/8
• IT Service Management, ITIL v3 trained, Lean Six Sigma certified Yellow Belt

PROFESSIONAL EXPERIENCE:

Tax Accountant

Confidential, Lake Saint Louis, MO

• Provide tax guidance
• Compile and file Sales & Use Tax Returns, corporate tax returns and other business reporting as needed

Confidential, St. Louis, MO

Developer Analyst

• Supported Confidential ’s Identity Management (idm) production applications working in agile environment.
• Coded in Java, JavaScript, HTML, CSS, Oracle, SQL, JSP
• Strong understanding of core security principals (authentication, authorization, assessing and securing attack surfaces, role and context based access control)
• Implemented java applications with cross functional teams
• Provided support to the people on my team for issues that they could not resolve
• Contract ended due to budget shortage

Confidential, O’Fallon, MO

Senior Software Engineer, SME, Application Support Team

• Supported full SDLC coding in Java, Rest, Web Services, JavaScript, HTML, CSS, Oracle, SQL, Struts, Spring batch, Unix, Linux, CyberArk, SSO, ANT, JPA
• Researched and created run books for all the environments which assisted team members in finding useful information about the application in times of need.
• Supported production java applications, implemented java applications with cross functional team’s applications, ensure all alerts triggered are resolved in a timely manner so that there was little impact to customers
• Provided issue analysis, troubleshooting, and support for urgent issues and down system situations.
• Monitored and managed incoming client issue/request queue
• Collaborated with multiple cross-functional teams to conduct disaster recovery testing and to ensure integrity of data for java applications.
• Served as liaison with third party vendors to resolve technical issues with their software and design ways to alert us in advance should this ever happen again.
• Leading or participating in business calls to discuss the impact of production issues
• Provide off hours validation and post implementation support; strong team player
• Experience creating and executing SQL statements and running reports and queries for oracle

Confidential

Senior Software Engineer

• Coded in Java, Rest, Web Services, JavaScript, JSF, HTML, CSS, Oracle, SQL, Struts, Spring batch, Unix, Linux for the MoneySend application.
• Researched and created run books for all the environments which assisted team members in finding useful information about the application in times of need.  
• Provided technical leadership to cross-functional teams. Wrote and reviewed hundreds of implementation plans for java application teams to implement new and update existing code in dev, stage, perf, mtf and production environments. Participated in twice yearly database upgrades for each application in each environment including perf, mtf, and production.
• Devised business continuity plans and practiced disaster recovery tests with cross functional team. Wrote SQL reports, created jobs on Unix servers.
• Write documentation to describe program development, logic, coding, and corrections
• Provide off hours validation and post implementation support
• Coded and successfully performed unit and integration testing of software to ensure proper and efficient execution as well as compliance to the business and technical requirements

Confidential

Senior Software Engineer 

• Led multiple concurrent projects to enhance and maintain the Global Data Repository (GDR) a C++ application, which tracks billions of global corporate credit card transactions daily.
• Experience creating and executing SQL statements 
• Interpret end-user business requirements to develop and/or modify technical design specifications
• Understand the business process and recommend solutions that effectively meet the needs of the business
• Code and successfully perform unit and integration testing of software to ensure proper and efficient execution as well as compliance to the business and technical requirements
• Work with other software engineers to design user interfaces and system interfaces between software applications to complete design requirements.
• Provided technical leadership to cross-functional teams and represented GDR on large scale projects.  
• Elicitation and documentation of user stories and business requirements across all stakeholder groups
• Analyzed data movement and documented the use of data by downstream applications.
• Trained, coached, and managed a team of three to four offshore developers.
• Supported the migration of the GDR to new servers.
• Performed technical analysis for server configuration. Ensured seamless operation of all critical applications during change-over.
• Collaborated with multiple cross-functional teams to conduct disaster recovery testing and to ensure integrity of data.

Confidential

Implementation Manager

• Directed a team of 15 US and offshore professionals in providing 24/7, level 2 support to internal and external system users of the portfolio of Smart Data applications.
• Participated in development of level of effort estimates for design/development work. Managed multiple concurrent projects.
• Instrumental in the contingency planning and testing for seven corporate applications.
• Assisted in building a new technical team to manage the implementation of 7 Value Added Services production applications.
• Created structured implementation methodology and testing check lists. Led team in significantly reducing implementation time and improving consistency.
• Championed a proactive approach to monitoring wellness of applications. Helped implement monitoring tools that provided visibility to problems prior to user calls, resulting in improved system availability and increased user satisfaction.
• Developed metrics, tracking mechanisms, and internal reports to monitor call tickets, staff productivity, and team response times. Leading or participating in business calls to discuss the impact of production issues
• Coordinated the resolution of clean-up of production issues
• Provide off hours validation and post implementation support

Confidential

Technical Lead, Senior Software Engineer

• Performed extensive coding with Java, struts application for frontend and backend web services using the following technical skills: Java/J2EE, SQL, REST, Hibernate, HTML, Spring, Spring batch, Unix, Linux, scheduled jobs, Windows, JBoss and WebSphere application servers, Oracle databases, ANT, SOAP UI, Eclipse, and Java web frameworks
• Led a US and offshore Java development team of 5 people in projects to enhance the Real-time Account Manager application through the introduction of numerous new features including creating new accounts.
• Understand the business process and recommended solutions that effectively met the needs of the business
• Coded and successfully performed unit and integration testing of software to ensure proper and efficient execution as well as compliance to the business and technical requirements
• Worked with other software engineers to design user interfaces and system interfaces between software applications to complete design requirements.
• Worked with audit team on PCI certification of several applications and assisted management with access controls for the developers for the Smart Data suite of applications.
• Participated in development of level of effort estimates for design/development work
• Provide off hours validation and post implementation support

Confidential

Senior Software Engineer 

• Individual contributor as part of a US and offshore Lotus Notes development team working on multiple projects throughout MasterCard teams.
• Participated in development of level of effort estimates for design/development work for Lotus Notes development team projects.
• Developed multiple applications for system wide use including a project signoff application used by teams to get agreement in writing for requirements documents and other important project materials still in use today at MasterCard (as of 2016).
• Served as offshore coordinator for 2 years for the team to integrate India team into the St Louis team when MasterCard first began offshoring development work to India.
• Assigned to special projects to evaluate 3rd party tools,

Confidential, Clayton, MO

Software Engineer/Certified Lotus Notes Professional

• Individual contributor as part of a web Lotus Notes development team to maintain and develop new applications as needed by the healthcare system.
• All application work was for web.
• Participated in development of level of effort estimates for design/development work.

Confidential, Baltimore, MD

Senior IT Audit Analyst

• Individual contributor as assistant to Director of Technology, helped in planning, designing, developing, implementing code changes for Lotus Notes applications, worked as audit assistant in hospital audits.
• I learned Lotus Notes development on the job while I participated in developing a Lotus Notes Internal Audit System that CHAN used for auditors across the country to create audit plans to perform audits in hospitals and medical centers.