PROFESSIONAL SUMMARY:

• 8 years of intensive IT experience including 5years of experience in Pega and 2 years in Java as a software engineer in software design, development and testing of the applications.
• Proficient in PEGA Implementation, Application Setup, creation of the frameworks flows, design of work class structure, data modeling, SOA Integration service configuration & mapping, Document Correspondence, Reporting generation etc.
• Good Exposure in Banking and HealthCare domains and implementing BPM and BRE concepts.
• Involved in Designing High Level Class structure Workflows and Rulesets in Pega PRPC
• Ability to work and manage under high stress environment and a fast learner
• Demonstrated knowledge and applicability of Object - Oriented techniques and principles.
• Developing applications based on PEGA best practices and guardrails.
• Experience in Agile and Scrum methodologies. - Industry or functional domain expertise.
• Proficiency in modeling of business processes, PRPC tool installation, development, testing, and deployment.
• Excellent Communication and presentation skills along with ability to quickly adapt to new environmentsand learn new technologies.
• Capable of providing production support with quick fixes to the defects in production.
• Hands on experience in design and development of Class structure, Activities, Flow Rules, Flow Actions, Decision rules, Declarative Rules, Privileges, Access Group and Access Roles, Service level rules, Harness and Section Rules.
• Well adaptable to challenging environments, Strong work ethics and commitment to work will well serve to achieve Client’s objectives.
• Strong team player with good interpersonal skills.
• Good experience in developing and managing Workflows, Class structure designing, Security based on role and privileges, developing User Interface(UI).
• Expertise in customer interaction skills and always looks forward to provide better business solutions that can extensively enhance the customer experience.
• Has the ability to provide solutions from a functional and technical perspective, meet deadlines.

TECHNICAL SKILLS: ­­

PRPC VERSIONS: 6.1, 6.3,7.1.7,7.2

Programming Languages: SQL, PL/SQL, C++, Java

Scripting Languages: JavaScript, PHP

Web Technologies: HTML, XML, SOAP, WSDL, Servlets, JSP, AJAX

Web Servers: TOMCAT, IBM WEB SPHERE, ORACLE WEB LOGIC

Databases: ORACLE, MS SQL SERVER

Operating Systems: Windows XP, Vista, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Brookfield, WI

Pega Sr. System Architect

Responsibilities:

• Interacting with BA's to get the requirements, understanding the project requirement and client expectations.
• Followed Agile Scrum methodology to implement the project.
• Designed Flow Tasks and Activities for implementing Business Logic. 
• Worked with Pega lead system architect on functional and design aspects in the inception phase. 
• Building new Service Intent in the existing CASPER application built on CPM Call Center framework.
• Participated in the defect fixes raised by the QA team.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard and Tracer. 
• Defined Activities, Properties, Decision rules, Declarative rules and Validation rules for validating user data.
• Coding and Unit testing - Individual modules. 
• Incorporated Sections and layouts in flow actions and harness. 
• Involved in analyzing, testing the application and fixing the bugs.
• Monitoring Pega logs to identify the errors logged and share it with the development team for further action.
• Generate reports required by the Business owners on the usage of the application.
• Created spin off flow to handle parallel processing of customer contact flow.
• Extensively used Integration Connectors & Mappings such as Connect - JMS and Parse XML rules of PRPC.

Environment: PEGA/PRPC 7.1, Web services, JMS, WebSphere, XML, JavaScript, Oracle 11g, Pl/SQL, HTML.

Confidential, Menlo Park, CA

PegaSr System Architect

Responsibilities:

• Involved in the high level analysis, estimation and in the preparation of high-level design documents anddetailed design documents.
• Performed construction of modules from designs using flows,flow actions,sections, activities, declarative rulesvalidation rules and Correspondence fragment.
• Good Experience on 7.2 Case management and Data pages.
• Convert design documents & system flow diagrams into software applications.
• Extensively used clipboard and tracer for de-bugging.
• Worked on the Enterprise layer class structure to build enterprise components used across the reganization like data classesImplemented.
• Agents to bulk initiate cases for each assessment period automatically.
• Initiating the development process, application work flow and implementing allbusiness rules.
• Involved in Creation of validation rules to implement business logic validation.
• Involved in analyzing, testing the application and fixing the bugs.
• Implemented Pulse for cases where Assessor and Reviewer can post their comments.
• Actively involved in the User Interface solutions for the business.
• Involved in Creationof portal layouts, depends on the User roles, Privileges.
• Experience in Bug Fixing Activities, Harness, Declare Expressions and When rules.

Environment: PEGA/PRPC 7.2, JDBC, Websphere, XML, JavaScript, Oracle11g,Pl/SQL,HTML,Windows 10.

Confidential, Austin, TX

Pega Sr. System Architect

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing,testing, and analyzed those requirements.
• Designed various PRPC activities, flows, flow actions, assignments, SLA,declarative rules, correspondence fragment using PRPC.
• Followed Agile Scrum methodology to implement the project.
• Implemented Agents to pick specific work status cases and update the data to MSP system.
• Created the User Interfaces required for the application.
• Created reports using Report Definitions and List views to accommodate new requirements.
• Involved in analyzing, testing the application and fixing the bugs.
• Developed service file rule to handle pipeline loans associated with a requirement.
• Monitoring Pega logs once a day to identify the errors logged and share it with thedevelopment team for further action.
• Worked on preparing the requests for environment sync up.
• Generate reports required by the Business owners on the usage of the application.
• Created spin off flow to handle parallel processing of customer contact flow.
• Extensively used Integration Connectors & Mappings such as Connect - EJB, Connect - SQL and Parse XMLrules of PRPC.

Environment: PEGA/PRPC 7.1, Web services (SOAP, WSDL, JDBC, Websphere, XML, JavaScript, Oracle 11g, Pl/SQL, HTML.

Confidential, Austin, TX

Pega System Architect

Responsibilities:

• Designed high level class structure in Pega Rules Process Commander Performing analysis on thebusiness requirements and development of high level and detailed system design.
• Designed and Implemented complex user interface portals using Sections and Harness.
• Created XML rules to generate the requests to send to external systems. And also developed parse XMLrules to receive the response Involved in developing applications reports using list view and summary view.
• Configured Dynamic Lists, Repeating layouts and List to List.
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Created reports for the audit of process steps in workflow using List View and SummaryViewrules.
• Creation of new version of ruleset as per the requirements using Skim ruleset operation.
• Creating agents to run batch processes and monitor them on regular intervals to enhance performanceand exception handling.
• Involved in design and development of Work Covers, Work Objects, Database tables and class mappingsto the database.
• Implemented Decision tables and Declarative expressions.
• Involved in bug fixing activities after the initial development of the project was completed.
• Generate reports required by the Business owners on the usage of the application.

Environment: Pega PRPC V6.3 SP1, XML, HTML, SOAP, REST, JavaScript, CSS, Oracle 11g, SQL Developer v3.1.

Confidential, West Norriton, PA

Pega Developer

Responsibilities:

• Involved in designing and development of prototype.
• Implementing User Interface for Order processing using Portals, Sections, Harness, HTMLs and othersupportive UI related rules.
• Created technical design documents and requirements documents for few use cases.
• Created new classes and mapped them to new tables and developed SQL scripts to create the tables and expose the columns to improve the performance.
• Experience in Bug Fixing Activities, Harness, Declare Expressions and When rules.
• Worked on PDF generation imported the interactive PDF using the e-form accelerator.
• Actively involved in the User Interface solutions for the clients.
• Developed SOAP services and consumed WSDL changes.
• Migrated data instances and rulesets from development to UAT & Performance environment whenneeded.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions,Constraints, and Indexes etc.
• Modified the Existing portal layouts, depends on the User roles, Privileges.
• Created data table to update configuration elements.
• Creation of search reports using List view and Summary view rules of PRPC.
• Created many custom reports and designed UI considering performance.
• Created Agents to renewed groups and worked on performance issues.
• Fixing defects, Testing and debugging using tracer and Rules Inspector.
• Worked closely with quality assurance team and also performed unit testing.

Environment: PEGA/PRPC v6.1 Sp2, Web services SOAP, MS Visio, JDBC, WebLogic, XML, JavaScript, Oracle 10g, SQL, HTML.

Confidential, Irving, TX

Java Developer

Responsibilities:

• Created System use cases, decision diagrams to provide appropriate decomposition to the use case modeland documents to control the complex claim engine flows.
• Helping manage offshore resources with regards to design, delegation of tasks, and explanation of clientrequirements on deliverables.
• Collaborate with development architect to develop detailed application architecture tomeet the business needs.
• Written Hibernate mapping file for each Java Object and configured with respective table in HibernateConfiguration.
• Developed DAO's (Data Access Objects) and performed O/R mapping using Hibernate to access thedatabase.
• Configuring several JDBC and MQ interfaces.
• Implemented Log4j for logging and developed test cases using JUnit.
• Work with different IT groups reviewing design documents and project trackingspreadsheets, preparing issues tracking documentation during User Acceptance.
• Performed Unit, Integration testing, worked on clearing issues at the time production and applicationsupport, worked on the maintenance and deployments of the project with patches and performed documentation of project.

Environment: Java, J2EE,, XML Schemas, Hibernate, Oracle 9i, Web Sphere 5.1, JavaScript, CSS, Rational Clear Case.

Confidential

Java Developer

Responsibilities:

• Involved in complete software development life cycle - Requirement Analysis, Conceptual Design, andDetail design, Development, System and User Acceptance Testing.
• Improving the coding standards, code reuse, and performance of the Extend application by makingeffective use of various design patterns (Business Delegate, View Helper, DAO, Value Object etc. and other Basic patterns).
• Since the data that need to be passed between different tiers is huge, used TransferObject pattern.
• Used Locator class to lookup business class and also the success information given apage action.
• Designed the User Interface using HTML, JSP, and client side validations with javascript.
• Developing Business Logic Code.
• Used Data Access Objects (DAO) to abstract and encapsulate all access to the datasource.
• Used Rational Application Developer for Application Development and SVN for versioncontrol.
• Developing DB mapping XML files in Hibernate.
• Involved in documentation of the application.
• Research & Development activities to solve the technical challenges faced during thedevelopment phase of the project

Environment: Java, JSP, Servlet, J2EE, Oracle, MySQL, XML, Eclipse, NetBeans, Oracle, UML, IBM Web Sphere, Tomcat, WebLogic Server, NodeJS.