SUMMARY:

• 7 years of intensive IT experience including 4 years of experience in Pega and 3years in Java as a software engineer in software design, development and testing of the applications.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Understanding of Object Oriented Principles and Web application architecture.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties requiredto develop the application.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Used Connectors and Services to integrate PRPC with External Systems.
• Understanding of basic financial concepts and instrument types.
• Exposure on using Correspondence and Reporting features in PRPC
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture(SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework.
• Good Subject matter expertise and business knowledge in Telecom and banking domains
• Team player, result - oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS:

Operating Systems: Windows 2000, XP,7,8, Windows NT, Unix/Linux (Red Hat)

Programming Language: Java, J2EE

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

CRM Technologies: Clarify CRM 13.1

RDBMS: Oracle 9i/10g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Newyork

Pega Developer

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements. Reviewed Business Requirement Documents and the Technical Specifications.
• Involved in the high level analysis, estimation and in the preparation of high-level design documents and detailed design documents .
• Followed Agile Scrum methodology to implement the project.
• Knowledge sharing sessions with other Developments team to share & gain the project knowledge.
• Worked on the Enterprise layer class structure to build enterprise components used across the organization like data classes and integration classes.
• Involved in creating data model for the application, using Properties (Page Lists, embedded pages), analyzed the application and proposed the work page structure.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Involved Extensively used Integration Connectors & Mappings such as Connect - JMS, Connect - SQL and Parse XML rules of PRPC.
• Created List View and Summary View Reports.
• Created Access Groups, Work Groups, Classes, Rulesets etc.
• Implementation of Proof Of Concepts
• Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Production environments.
• Involved in debugging/logging application using Pega Tracer tool and Performance Analyzer (PAL).
• Involved in analyzing, testing the application and fixing the bugs.

Environment: Pega PRPC V/7.1/7.2, Web Sphere 7.0, SQL Server 8.0, Quality Center.

Confidential, Dallas, TX

Programmer Analyst (Pega PRPC)

• Involved in all phases of SDLC including Requirement collection, Analysis, Designing, Developing and Testing.
• Reviewed Business Requirement Documents and the Technical Specifications.
• Worked with Business team; understand the business and Redesign Business Rules for various Inquiry reasons phases wise.
• Managed a Work stream and coordinated with other Development teams.
• Design and Develop Decision Tables, Declare Expressions, UI and validating the application in .Net & IBM Mainframe systems.
• Knowledge sharing sessions with other Developments team to share & gain the project knowledge.
• Participated in periodic Risk Analyses with Business analysts, project manager, developers, management and the QA team.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Organization, Org Divisions, Org Units and Work groups.
• Analyzed and assisted in modifying the Flows/Matrices and created Test cases based on them.
• Involved in conducting Unittesting, Regression testing, Integration testing, andPerformance testing.
• Involved in meetings and conference calls with the client in gathering requirements.
• Supported Assembly,SIT and Production Issues.

Environment: Pega PRPC V6.2/7.1,Pega Smart Investigate, Web Sphere 6.1, IBM DB2 v8, Quality Center.

Confidential, Chattanooga, TN

Senior Developer -Pega

• Involved in technical discussions related to integration with external applications.
• Created Adobe Echo sign integration components using SOAP connectors to send the contract pdfs to external Florida blue customer representatives for E-signature.
• Developed business rules in Pega application to identify document types, file names, email recipients using data transforms,activities, decision rules.
• Developed application specific integration tasks to send the attachments to Florida Blue Enterprise Data Management system (EDMS) via EIP service calls.
• Created flows to handle service failures and service retries.
• Created email listener components - using Pega activities, flows, flow actions, SLA agents to read email contents and resume further processing of case.
• Participated in defect fixes to address UI changes, Case Updates, Process changes etc.;
• Performed other project related Pega tasks such as Property optimizations, Reports, SLA configurations, access groups, Rule Set creation and maintenance etc.;
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Successfully delivered the components on time in a Fast paced Agile environment.

Environment: Pega PRPC V5.5/V6.2, Web Sphere, MS Visio 2007, Oracle.

Confidential, Oakland CA

Java Developer

Responsibilities:

• Involved in System Requirement Analysis and Design and developed UML diagrams required for the client system
• Developed the front-end components transactions, marketing activities, account management modules using HTML, XML, JSP, Servlets and JavaScript along with Struts Frame work and rendered the Client view pages with CSS
• Developed the application following MVC architecture by using Struts framework
• Written Stateless Session beans as facade beans and Session Beans for business logic implementation
• Created JSPs, Java Beans and custom tag lib for front end designing of the website
• Used WSAD for developing Java, RMI, Java Mail, JDBC, EJB code and WebSphere 6.0 for deploying the entire project
• Coding Different Java validation classes for the Application logic and utilities
• Developed JMS resources for asynchronous message receiving from various client systems
• Extracted data from the XML files and save the data in the Oracle database
• Implemented Database interactions using JDBC/SQL with back-end Oracle 10g and 9i and also developed and necessary stored procedures and triggers in Oracle 10g and 9i.
• Used Toad database development tool to manage Oracle database and implemented version control with ClearCase.

Environment: Java, WSAD, WebSphere 5.0, JDBC, JNDI, Servlets, JSP, CSS, EJB 2.0, Struts 1.2, JavaScript, JMS, XML, HTML, Oracle 9i, SQL, Toad, Apache Axis 1.0, Rational ClearCase.

Confidential, Keizer, OR

Java Developer

• Created/customized different save beans, load beans, and Xbeans for various requirements.
• Deployment of customizations onto the Unix/on-site environment.
• Completed JSP changes for UI part.
• Created the required views and tables using SQL & DAT files
• Configuration and creation of different processes.
• Developed Detail Design and Technical Design Documents.

Environment: Java, J2EE, Servlets, JSP, Html, Rational Application Developer V7.0, Rational Clear Case LT, Toad, Oracle