SUMMARY:

• 7+ years of experience in Software Analysis, Design, Development, Implementation, Testing, QA process and Maintenance of IT Applications using PEGA PRPC and Java, J2EEtechnologies.
• 4+years of experience in software requirements Analysis, Design, Development, Implementation and Maintenance Applications using PEGA PRPC 6.1,6.2 SP2,6.3, 7.1and Smart Dispute, CPM, HC CMP frameworks
• 3years of working experience in Java/J2EE technologies.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC Business Rules Engine (BRE), Pega Frameworks and in Analysis, Design, Development, Test and support of Java / J2EE systems based applications.
• Solid Hands - on experience on Pega Version 7. Extensive understanding and knowledge of Pega Rules Process Commander.Conducted Knowledge transfer sessions to team members.
• Understanding of Object Oriented Principles and Web application architecture.
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Involved inupgradation activities like installing IRUP, folder structures, BIX, hot fixes, installing the certificates in Web server.
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Ruleset management and associated tools such as export & import tools.
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop applications.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules and Validation Rules.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Solid experience in using Connectors and Services to integrate PRPC with External Systems.
• Exposure on using Correspondence and Reporting features in PRPC
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in rule set management and rule deployment (product rules / product patches).
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and Pega CPM Framework.
• Measured the metrics on projects and reported the Daily, Weekly and Monthly status of the team to the project management.
• Identified potential quality issues per defined process and escalated the same immediately to the project management.Involved in the client facing roles and interacted with the Business users, development & test teams.
• Experienced in working in AGILE based development environment and participating in Scrum sessions.
• Self-motivated Team player with excellent interpersonal and communicational skills.

TECHNICAL SKILLS:

BPM Tools: PEGA Rules Process Commander 7.1.8, 7.1,6.3 SP1, 6.2 SP2, 6.1

Languages: Java, J2EE, C, C++.

Web Technologies: JSP, Servlets, JavaScript, EJB, Struts, C#, HTML, CSS, DHTML, XSL.

RDBMS/DBMS: Oracle 11g/10g/9i/8i, SQL Server, DB2, Toad, Oracle SQL Developer, MySQL.

Application/Web Servers: Web Logic 10/9, IBM Web Sphere, Tomcat, AS400.

Web Services: SOAP, WSDL,HTTP, XML, JSON.

Products/Tools: Microsoft Visio, Quality Center, HP ALM, JIRA, Eclipse,Intellij, SharePoint, SQL Navigator, ISeries, QTP 10.0, Rational Rose.

Others: MS Office suite, UML, VS2010, Adobe Photoshop, Adobe Acrobat Suite.

Operating Systems: Unix, Linux, Windows 98/2000/XP/7/8/10/Vista & Mac Systems.

PROFESSIONAL EXPERIENCE:

Confidential, NJ, USA

Sr. PEGA Developer

Responsibilities:

• Major responsibilities include analyzing the existing system and the new business.
• Lead the development team in delivering the successful project which involved interaction with the end-users and other external clients.
• Implemented Security Vulnerabilities as extra features for new Website.
• Worked with data architects and Database administrators' in modifying the existing data model to accommodate new changes as required by the project which increased data quality from 50% to 99.6%.
• Implementation of effective and efficient automation tools and procedures to reduce manual effort by 50% and enhance enterprise architecture resulting in cost savings of 40000 USD for the client.
• Co-ordinated with Pega and installed several Hotfixes.
• Conducted Knowledge transfer sessions to team members on PEGA and application functionality.
• Integrated the application with the external APIs, web services, and the legacy data source.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Involved in delivering the enhancements and fixing defects.
• Interaction with Business Analysts and Users to understand the business needs and requirements.
• Involved in the design and development of Class Structure, Properties, Process Flows and Flow Action.
• Designed and Created Portals, Gadgets as per the client’s requirements.
• Created Data models, Activities, Access groups, Access Roles, Decision Rules, SLA’s, Activity Rules and Reports.
• Integrated PRPC with external database and Web services using Connector and Service Rules.
• Developed various reports using List view and Summary view rules.
• Performed Testing and debugging of the application using Tracer and Rules Inspector.
• Participated in Change Management aspects including defining and implementing procedures to deal with changes in business requirements.
• End to end Integration testing of the application.
• Generated the reports using PRPC OOB Functionalities.
• Preparing development test cases as per the PRPC suggested approach.
• Performed code reviews along with the center of excellence to make sure best practices are followed in development.
• Timely and Quality delivery of high pressure short notice projects. Willingness to accept responsibilities in the agile initiatives work system. Great Team player flexible with time and schedules.

Environment: Pega PRPC 7.1.8, V6.3, Oracle 10g, HTML, XML, SOAP, Java, J2EE, Web logic 10.0 and Windows.

Confidential, Jersey City, NJ

Sr. PEGA Developer

Responsibilities:

• Understanding business cases by analyzing the production process.
• Had regular meetings with the supervisors and management to understand the complicated set ofBusiness rules.
• Handled the Pega Application upgrade from PRPCV6.3SP1 to PRPCV 7.1.
• Performed rule set management and rule deployment (product rules / product patches). Used Smart Dispute framework for meeting the requirements of the client.
• Interacted with Users, Developers, Project Manager to understand the business process, identifyEnhancements and gather Business Requirements. Interacted with testers for any issues to be resolved.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Rule set and Ruleset Version).
• Responsible for making design documentation of the project.
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of theproject and End to end Integration testing of the application.

Environment: PEGA PRPC V6.3/V7.1, Jira, DB2, IBM WebSphere, Toad, JAVA, MS Visio, SQL, HTML, CSS, XML.

Confidential, Woodland Hills, CA

PEGA Developer

Responsibilities:

• Development using PEGA Rules Process Commander V 6.3 according to the Business Requirements.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of theproject.
• Interacted with Users, Developers, Project Manager to understand the business process, identifyenhancements and gather Business Requirements. Interacted with testing team and provided support.
• Monitoring Log files for abnormal issues on application and database servers.
• Debugging using Tracer and Clipboard Management.
• Preparing development test cases as per the PRPC suggested approach.
• Generated the reports using PRPC OOB Functionalities. Development activities were performed using Smart Dispute Framework.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness,
• HTMLs and other supportive UI related rules.
• Implemented Decision tables, Decision Maps and Declarative expressions.
• Attended weekly Farmers IT Status Call and coordinated the major IT issues in Confidential .
• Took ownership of several modules and managed a team and delivered the work in time.
• Handled the Ruleset Management for this module in an efficient way.
• Has got excelled in creating the flow in Microsoft Visio and Creating the Class Structure Pega.
• End to end Integration testing of the application.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyzer) and PAL (Performance Analyzer).
• Designing and developing Process Flows, Activities and User Interface Rules for Tickets Escalation System.

Environment: PEGA PRPC V6.3 SP2, MSSQL, Visio 2003, Oracle 9i, Windows XP.

Confidential

Software Engineer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Handled assignments in developing UI pages using JSP, HTML, DHTML, CSS, Query and JavaScript technologies for the different initiatives.
• Involved in drawing the UML diagrams such as Use case Diagrams, Class Diagrams and Sequence Diagrams using Rational Rose.
• Analyze and identify high risk rules in NEW w.r.t targeted environment of PRPC.
• Validate and Fixing the identified high risk rules & break ups, the finalized rule sets in DEV environment
• Worked on construction for fixing the Jira tickets of application, while coming from migration process and perform Unit Testing.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Deployment of the application in the WebLogic Application server.
• Designed and developed E-mail notification rules.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
• Coordinated in creation of high level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Used BIX to extract all BPM data: Work details, Assignments and Processes.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment:PEGA PRPC 6.1, SQL, HTML, DHTML, CSS, XML,AS400, SQL Server 2008,Oracle 9i, Web logic, UNIX, Java 1.5, JSP 2.0, Servlets 2.5, JavaScript, UML, MS Visio.