SUMMARY:

• 7+ years of experience in IT Industry, 3+ years in implementation of BPM - PEGA/PRPC application Worked on various projects across the Software development life cycle including Analysis, Design, development, Testing and Go-Live. Delivery focus areas includes Development, Testing, stakeholder communications, change and transition management.
• Demonstrated abilities in handling the complete use cases; gained functional skills in analyzing the client requirements and interactions.
• Certified System Architect (CSA) in PRPC.
• Designed simple and complex User Interfaces using Harness, Section, Property rules for easy navigation, entering, updating, and reviewing for users.
• Experience in designing Pega Rules Workflows, Flow actions, Activities, Decision rule like Decision Tables, Declarative Expressions, Decision tree, Constraints.
• Experience in Report features like List View Reports, Summary View & Report Definition.
• Knowledge of SMA, Nodes, Agents and Listeners.
• Involved in designing Case Management.
• Testing and Debugging the Applications using Tracer, Clipboard.
• Worked on Pega rules Circumstance, Property Optimization, Correspondences, Data Transform, Routings and SLAs.
• Integration with external systems using SOAP Connectors and Services.
• Good Exposure in Banking and Insurance.
• Strong experience in entire QA life cycle activities such as Requirements Analysis, Design, Development and Implementation of Test scripts/Test cases, Requirements Traceability Matrix, Defect Tracking, Entry and Exit criteria's, and Documentation.
• Extensive experience in Manual Testing and Automation Testing using Selenium.
• Extensive use of Defect management tools and Bug reporting tools including Jira and ALM12
• Performed different kinds of software Testing -Smoke/Sanity, System, End to End, Integration, Regression, Performance, UAT, Functional and Database testing.
• Expertise in understanding Business, Functional design specifications and Technical design documents.
• In depth knowledge of Software Development Life Cycle, Software Testing Methodologies, and experience working in Agile, Waterfall and V-Model environments.
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences.
• Experience working with Onsite- Offshore teams and monitor the testing activities.
• Wrote SQL Query to extract data from various database tables for testing purpose.
• Excellent leadership, interpersonal, communication and presentation skills, self-starter, quick learner, a highly motivated & versatile team player and always willing to work in challenging and cross platform environment.

TECHNICAL SKILLS:

Testing Tools: ALM 12, Automation Testing - QTP 11,JIRA 6, Web service testing - SOAPUI 5.0, Mainframe - RAFT (5/3 Mainframe), Credit card back end tool Information - BECAPS

BPM Suits: PEGA PRPC 6.x, 7.x

Defect Tracking Tool: Bugzilla 3.2 and ALM 12,HPQC 10

Methodologies: SDLC Concepts, V-Model, Agile, Waterfall processes

Operating Systems: Windows XP/7/10 and Win Server 2008 R2

Databases: Advance Query Tool (AQT), PL/SQL (Oracle 9i/SQL Server)

PROFESSIONAL EXPERIENCE:

PEGA Developer

Confidential

• Involved in interaction with business analysts and the team members for better understanding of business requirements.
• Creation of technical design documents for each sprint.
• Development of various components like Data pages, Declarative Rules, Decision table, Data Transform, Web services, Agents and data tables.
• Reports development using List view, Summary view and Report definition.
• Creation of Activities and steps for business logic implementation and handling embedded pages.
• Involved in analyzing functional requirements. Created technical documents for updating existing Flows and Flow Actions.
• Creation of flows and flow actions based on the business requirement flows.
• Creation of decision trees and decision table wherever business rules are to be implemented.
• Involved in testing of application using PRPC tools Clipboard and Tracer.
• Performed Unit Testing and sending the daily report.

Pega Developer

Confidential, Cincinnati, Ohio

• Involved in developing activities, User Interface Rules
• Implemented User Requirements Using Tree Grids, along with harness, Flow actions and Sections.
• Involved in analyzing functional requirements. Created technical documents for updating existing Flows and Flow Actions.
• Wrote SLAs to show the assignment on the exception case to resolve the case
• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements.
• Created Validate Rules for User Interface.

Senior Quality Analyst

Confidential, Cincinnati, Ohio

• Involved in ‘Module Test Plan’ preparation and requirement streamlining.
• Analyzing and identifying the gaps in Functional /Business Requirement
• Static Testing by reviewing the Function Requirement (FR) document.
• Preparing the Test Scripts and business flows.
• Preparing of High level and low-level Test Scenario and to identify the severity of business scenario and hence prioritizing the test cases.
• Preparation and gathering of Test data.
• Peer Reviewing the Test Cases and business flow scripts.
• Execution of Test Cases and business test flows.
• Managing Test Environment and implementing builds
• Training the team member on application features and functionality and on Domain.
• Worked on executing automation scripts for our own projects Enhancing the test scripts for global execution.
• Worked on SOAP UI requests in retrieving Account Information, Customer Details and Transaction details.
• Defect logging and tracking
• Involved in Regression Testing and Sanity Testing.
• Performed Database testing using AQT to check data validation and data integrity.
• Status reporting to managers
• Preparing the Test Closure Report.

Quality Analyst

Confidential, Cincinnati, Ohio

• Involved in Test Execution phase.
• Responsible for GUI Testing and Functional Testing (System Integration Testing) using Black box technique like BVA, ECP, and Decision tables etc.
• Execution of Manual Test Cases and running automation scripts to do a regression testing.
• Involved in testing based on Use case specifications.
• Involved in Database testing in Mainframe system to check the customer data and data validations.
• Clear look on updating concepts and finding defect, sending it with suggestion
• Conducted functional testing by providing valid/invalid inputs to ensure complete coverage for functionality.
• Participation in Defect call and in call with BA for clarification on functionalities.
• Involved in Project Meetings and interacting with other team member in order to resolve the problems.
• Participate in cross knowledge transition with other team member to get an insight for End to End functionality.

Quality Engineer

Confidential

• Involved in Test Planning and Test Designing Phases.
• Involved in different types of testing like GUI Testing, Functional testing and System Integration testing
• Prepared the Test Cases, Test Scenarios and Test Data.
• Involved in Test Planning and Estimations for Automation.
• Preparation of Automation Scripts using QTP 10.
• Involved in Peer reviews and in establishing the Requirement coverage by preparing the traceability between requirement and the test cases
• Defect Logging and Tracking