SUMMARY:

• Over 12+ years of experience in analysis, design, development, documentation and implementation of PRPC. Certified CSA, CSSA, CLSA Part - 1, CBA, CMBB, SCJP and SCWCD.
• Proficient in Pega Implementation cycle which includes PRPC deployment, development, testing, trouble shooting, migration, up gradation and bug tracking. Sound Skills in developing PRPC High Level Class structure, Rule set management and Work flows using Pega Rules Process Commander.
• Sound Skills in developing PRPC High Level Class structure, Work flows and Business Process Management using Pega Rules Process Commander PRPC.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM/CPMHC and IAC frameworks Experience in designing class structure, workflows and Rule set management in Pega PRPC.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Comprehensive knowledge in Pharma/HealthCare and Banking Domains.

TECHNICAL SKILLS:

Operating Systems: Windows NT, Windows XP, Unix

Languages: C, C, Java, Java Script, J2EE ES Framework .

CASE Methods/Tools: UML Rational Rose, VISIO 2003. Pega Scrum

BPM Tools: Pega Rules Process Commander 5.x, 6.x

Web Technologies: HTML, XML

Web Servers: Tomcat 5.5, WebSphere 6.1, WebLogic 9.1.

DBMS: DB2, Oracle, MS-SQL

• PRPC Fast Track and Boot Camp from Confidential 
• PRPC Version 5.x, 6.x
• CPM Framework 6.1 and CPM Framework 6.2.
• Pega Card Activation Framework
• Smart Dispute Framework

WORK EXPERIENCE:

PEGA Developer

Confidential, Chicago, IL

Responsibilities:

• Analysis, Design and implementation of extensive flows, assignments, SLAs for Claims Cover and Dispute Work-object.
• Integration with backend systems via SOAP connectors. Extensions to PRPC to include system UNIX functions to validate files.
• Worked with Rule-Parse-XML for parsing and validating incoming XML.
• Developed UI Harness, Section, and Flow Actions for users to view the status of cases.
• Designed generic Correspondence templates for emailing updates to applicants regarding their grant request status.
• Resolved performance issues in production environment.
• Additional extensions to PRPC for PDF generation support through function libraries.
• Migration of Java rules and steps into PRPC activities, function libraries and flows.
• Responsible for working with Business Customers on capturing the business use cases, documenting, reviewing and getting sign offs on the rules and process needed.
• Extensive flows, Routing, SLAs, Low level system function integration through Function Libraries and Java.

PEGA Developer/ System Architect

Confidential, Chicago, IL

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the PEGA implementation
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications. Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in development of Technical Requirements to provide end state requirements for line of business and development team.

PEGA Developer

Confidential, Chicago, IL

Responsibilities:

• Was involved creating Mandatory and Situational document specialization for the documents uploaded to Documentum.
• This specialization was done based on Practice Area, Region, Sector, Job type, etc. Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions. Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Worked on making enhancements to the workflows, followed Dodd-Frank Act to ensure and document that the information used in the ratings processis sufficient, timely and reliable.
• Also worked on the Global Analytical Documentation and Retention project.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analyticas. Involved in testing and Bug Fixing Activities. Developed and tested solutions based on the design requirements.
• Understanding various components of the system configuration and applying knowledge to conversion issues.
• Installed and configured PEGA including prhelp, prdbutil, prsysmgmt, prpc j2ee ear and war files.
• Developed artifacts and workflows while following company standards and guidelines.

PEGA Developer

Confidential, Chicago,IL

Responsibilities:

• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps,Declarative expressions, Constraints and Index.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI
• Components, Class Hierarchy, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies for Harness, or clare Expression and When Rules. Worked with the line of business to evolve existing production process to comply with new government and corporate regulations.
• Worked in the Design and Development of Data Model, Process Flow, Activities, and UI Proprieties.
• Wrote SLAs and Activities to show the assignment on the exception case to resolve the case Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rule implementation of Decision tables, Decision Maps and Declarative Expressions.
• Developed the Session Bean, home and remote Interface for implementing the session facade design pattern. Involved in Change Management aspects including defining and implementing procedures / technologies to deal with change in Business Environment.
• Extensively used PRPC-PAL tool for performance testing.
• Developed SOAP service to provide service to external systems.

Pega Developer/ Java Developer

Confidential

Responsibilities:

• Create the work objects from the Emails received in the configured Support Email Account and routing to workbasket of the technical representatives.
• Created and released the raps across all the environments SYS/UAT/LTS and Prod
• Created the DB table design and also created the table and mapped them to the PRPC classes on SQL Server.
• Mapping out high level use cases and Work Flows.
• Mapping the application requirements with Pega technology capabilities.
• Creating UI for displaying tweets as work objects.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture. ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.

Java Developer

Confidential 

Responsibilities:

• Involved in architecture design, analysis and development of employee-to-business E2B portal.
• Implemented Verity Search and advanced caching methodologies in client and server-side scripting (Java Script) for high performance.
• Development of the Sequence diagrams in UML using Rational Rose.
• Development of the Business and Database classes for protective insurance module, Disposition, Vendor Recon, Refueling, Rates, Admin and Read Only features Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) and developed system to access to legacy system database Developed the application with Struts framework.
• Configuration of the Web logic 7.0 application server.
• Development of the build script using XML (build.xml) used by ANT (to generate the Integration Build).Designed and implemented exception handling strategies, logging using log4j.
• Development of the unit test scripts using JUNIT. Configuration of the deployment descriptors using XML.
• Used the CVS source control tool as version control system.
• Design & Development for MVC (Model-View-Controller) Architecture and Design Patterns.