SUMMARY:

• Having 7 years of experience IT experience in application design, customization, development, support on Salesforce.com, Force.com platform, Web based application using Apex, Java technologies.
• Around 5 years of experience working on Salesforce.com CRM as a Salesforce Developer and Administrator.
• Actively participated in 2 Salesforce . com full life cycle implementations
• Implementation experience on using Apex Language (Classes, Triggers, Scheduler & Controllers), Visualforce pages, Custom Objects & tabs, S - Controls, Reports, and Dashboards.
• Having working experience on Lightening.
• Involved in the Web Services Integration to connect with the different Applications.
• Involved in implementation of Slaesforce.com applications like Sales, Marketing, Service and Support Modules.
• Expertise in Administration, Configuration of Sales, and Service Cloud Sales Applications.
• Worked on various Salesforce.com Standard Objects like Accounts, Contacts, opportunities, Products, Price book, Cases, Leeds.
• Experience in working with client specific solution like Salesforce.com Sandbox deployment, Force.com IDE, Eclipse IDE, SOQL, SOAL and various production environments.
• Used Sandbox for testing and migrated code to deployment instance after testing.
• Experienced in creating public, private, unlisted chatter groups to collaborate with other team members.
• Efficient in understanding the business requirements and creating custom Object, apps, fields, relationships, page layouts, validation and workflow rules.
• Involved in creating page layouts, search layouts to organize fields, custom links, related lists & other components on a record detail and edit pages.
• Significantly worked in integration using Cast Iron tool.
• Hands on experience implementing Security/Sharing riles, configured Permission Sets, field level security, record level security, profiles, roles & resource monitoring a different hierarchical level of organization.
• Experienced in using Data import wizard, Data loader & Jitter bit data loader migration tools, and Apex data loader.
• Utilized the Salesforce bulk API to migrate the existing ticketing system from Oracle to Salesforce.
• Involved in Develop & maintain validation rules, custom workflow, and approval process using Apttu.
• Knowledge in developing Web based applications using Java, PHP, XML, CSS, HTML, DHTNL, XHTNL, Java script, Angular js, Bootstrap, & Ajax technology.
• Experience in J2EE Design patterns, Architecture, Object modeling using various J2EE technologies and frameworks.
• Experience in ETL Informatic power center 8.x/7.x (Informatic designer, repository manager, workflow manager, workflow monitor).
• Strong working experience on RDBMS, SQL server, PL/SQL programming, Microsoft Excel and access.

TECHNICAL SKILLS:

Salesforce.com: Salesforce CRM, Develop, Administer, Service cloud, Marketing cloud, Sales cloud, Apex, Visualforce, Data loader, Workflow & Approval process, Reports, Apttus, Dashboards, REST APL s, SOQL, SOSL.

Salesforce Tools: Eclipse IDE, Data loader, Apex data loader

Programming Languages: Apex, Visualforce, Java, Java script, Informatics cloud, SQL, Pl/SQL

Operating systems: Windows 95/98/XP/2000/10/Unix

RDBMS: MS Access, Oracle

Database Tools: Oracle 10g/9i, Query analyzer, Enterprise Manager, SQL server, Profiler, DTS, BI studio.

PROFESSIONAL EXPERIENCE:

Confidential,Charlotte,NC

Sr. Sales force Developer

• Involved in requirements gathering, business process analysis, solution design, and documentation, QA , and production release.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Developed Apex classes, Triggers, Visualforce Pages considering governor limits and various other components as per the requirement.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com based on REST API.
• Used dynamic Apex, DML, SOSL and SOQL for efficient database operations, maintaining iterations within governor limit.
• Created custom objects, apps, reports, dashboards, components, controllers and pages in lightening .
• Involved on creating Lightening Pages inside Lighting Community Builder.
• Developed UI/UX changes for better user interface using salesforce lightening.
• Involved in creating email templates, approval process, and approval page layouts.
• Designed Custom Formula Fields, Field Dependencies, Validation rules, Workflows and Approval Processes for automated alerts, field updates and Email generation per application requirements.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities and created workflow rules and time triggered tasks.
• Standardized & saved time by automating the process of emails to Customers, Employees, and Partners with use of Communication Templates, Assignment Rules, Auto Response, Validation rules, and Case Management.
• Maintained users, roles, profiles, sharing rules and public groups as part of managing security on SFDC.
• Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Used Picklists, Dependent Picklists, and Record types to enforce data quality.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created various Reports like Tabular, Summary and Matrix reports to customize Standard reports and create Custom reports.
• Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
• Loaded data into SFDC using Data loader and migrated several legacy applications to Force.com Platform .
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.
• Developing Web based applications using Java, CSS, HTML, Java script, and Angular JS, Bootstrap, & Ajax technology.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, JavaScript, AngularJS, SOSL, SOQL, Informatics Cloud, Tableau, Scrum, Agile, Workflow & Approvals, Service cloud, Sales cloud, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows XP.

Confidential,Alpharetta,GA

Sales force Developer

• Interact with various business user groups for gathering the requirements for Salesforce implementation and document the Business and Software Requirements.
• Worked as enhancement team member and performed the roles of Salesforce.com Developer in the organization.
• Worked on Workflow Rules & Approval Processes, Validation Rules, Custom Objects, Security Controls, Analytics, Reports and Dashboards, Sales & Support Processes
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Worked on Configuring, customizing and deploying APTTUS E-Commerce and salesforce.com partner community.
• Deployed APTTUS CLM systems on salesforce platform.
• Experience with CPQ systems such as APTTUS, Etc.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Experience in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com.
• Worked on salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
• Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.
• Involved in Sales Cloud Applications, Automation of Lead, and campaign Management.
• Worked on Service cloud to resolved issues connected to Call Centers, usage of CTI adapters and Mobile applications.
• Used Community cloud on Salesforce platform to connect third party systems.
• Proficient in Data Migration from Traditional Applications to Salesforce using APEX Data Loader and Informatic on Demand.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Wrote SOQL and SOSL statements within custom controllers, extensions, and triggers and wrote Apex REST web service classes for inbound calls to salesforce.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.

Environment: Saleforce.com CRM platform, Force.com Sites, APTTUS, Apex, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, JavaScript, CSS, Workflow & Approvals, REST, SOAP, Community cloud, Reports, Service Cloud, Sales Cloud, Custom Objects, Custom Tabs, XML, CTI, ETL Informatic, MYSQL, Bootstrap, Email Services, Eclipse IDE Plug-in, Windows 7 Pro.

Confidential,Portland,OR

Salesforce Developer

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce, force.com API, and web services.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components, and Visualforce Pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Used Salesforce Automation (SFA) for Territory Management and Opportunity Management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes and Apex Triggers for various functional needs in the application.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created automations of emails to Opportunity owners based on business requirements.
• Resolved major issues in previously existing integrations between SAP and Salesforce in the Cast Iron environment.
• Created orchestrations for bi-directional integration of Salesforce and SAP using Cast Iron tool.

Environment: Saleforce.com platform, Force.com, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Cast Iron, Security Controls, Eclipse IDE Plug-in, Windows XP, SOQL, SOSL.

Confidential,Detroit,MI

Salesforce Developer

• Created Objects and fields, Relationships, and Record Types.
• Created Page Layouts, Profiles, and Assignments Rules.
• Involved in Design and development of Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com.
• Developed Salesforce.com APEX and Web Services API on Force.com IDE.
• Developed Apex Before Insert, Before Update, After Insert and After Update Triggers.
• Created Visualforce Page for custom User Interface development using standard and Custom Controllers.
• Configured Reports for Custom Objects and associated them to Dashboard.
• Used SOSL and SOQL Queries during the data migration and custom development.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Responsible for Data load operations using Salesforce’s Apex Data loader.
• Migrated all the customizations to PROD using the Force.com IDE.
• Worked on the User Entitlements and role hierarchy for Salesforce.com.
• Implement the Salesforce.com Web to lead functionality to create Leads in SFDC.
• Configured and Maintained the Sandbox Environment for easy facilitation of Development and QA Activities.
• Analyzing the Scope of the Requirements, and avoiding Scope Creep.
• In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team.
• Reviewing the test cases provided by the QA team, and providing feedback.

Environment: Salesforce.com platform, Apex Language, Visualforce Pages, Data Loader, Workflow & Approvals, Email Services, Sandbox data loading, Eclipse IDE.

Confidential

Java Developer

• Designed a system and developed a framework using J2EE technologies based on MVC architecture.
• Involved in the iterative/incremental development of project application. Participated in the requirement analysis and design meetings. Object modeling of the project application using UML with Rational Rose.
• Programmed the views using struts, JSP pages, Model is a combination of EJB’s and Java classes and Controllers are Servlets.
• Designed and Developed UI using JSP by following MVC architecture
• Designed and developed Presentation Tier using Struts framework, JSP, Servlets, HTML and JavaScript.
• Designed the control which includes Class Diagrams and Sequence Diagrams using VISIO.
• Used the STRUTS framework in application. Programmed the views using JSP pages with the struts tag library, Model is a combination of EJBs and Java classes and web implementation controllers are Servlets.
• Generated XML pages with templates using XSL.
• Developed a complete External build process and maintained using ANT.
• Implemented Home Interface, Remote Interface, and Bean Implementation class.
• Implemented business logic at server side using Session Bean.
• Used Struts web application framework implementation to build the presentation tier.
• Wrote PL/SQL queries to access data from Oracle database.
• Setup WebSphere Application server and used Ant tool to build the application and deploy the application in WebSphere. Prepared test plans and writing test cases.

Environment: Java, J2EE, Struts, Hibernate, JSP, MAVEN, Servlets, JSF, XML, XML Schema, JUNIT, Apache, Tomcat, JavaScript, Oracle 9i, UNIX, HTML, CSS, JQuery, Eclipse.